Jobs at IAT Insurance Group

Reviews, investigates, resolves, and negotiates complex surety and construction bond claims, including performance defaults, payment claims, subdivision bonds, and commercial bonds. Drafts agreements and claim documentation, analyzes financial exposure, recommends reserves and payments, manages litigation and salvage recovery, supervises outside counsel, collaborates with underwriters, and leads staff development and performance management.

Lead and manage a geographically dispersed underwriting team for the East Coast territory, maintain a book of business, manage agency relationships, coach and train underwriters, set underwriting policy and pricing recommendations, partner with Product, Actuarial, Claims, and Marketing, represent the company at industry events, and drive underwriting initiatives and portfolio performance while ensuring regulatory compliance.

Lead the Total Rewards Center of Excellence and define strategy across compensation, benefits, wellbeing, and recognition. Oversee governance, compliance, vendor management, pay frameworks, annual compensation cycles, executive compensation, benchmarking, and team development. Partner with HR and business leaders to align programs to business goals and ensure regulatory and audit readiness.

Lead full-cycle recruiting for niche P&C insurance roles; proactively source passive candidates using advanced tools, build diverse pipelines, partner with hiring managers, present hiring metrics, and champion inclusive hiring while managing candidate communications and training as needed.

Analyze claims data to identify trends, root causes, and improvement opportunities. Develop KPIs, dashboards, reports, and actionable recommendations to improve claims efficiency, performance, and customer satisfaction. Ensure analytical accuracy and data quality while collaborating with claims teams, business partners, and executive leadership. Support performance-improvement strategies, process enhancements, and data transparency initiatives.

Handle management liability claims (EPL, D&O, fiduciary, crime) for private and non-profit clients: investigate, analyze coverage, manage defense counsel, negotiate/reserve settlements, prepare reports, and maintain adjuster licensure while supporting underwriting and recovery efforts.

Manage contract and commercial surety underwriting activities including financial and account analysis, bond renewals, premium and classification review, file accuracy, agency relationship management, and mentoring underwriting assistants. Provide recommendations to branch and home office, ensure timely workflow, and act as a primary service contact for assigned agents.

Manage complex Management Liability claims (EPL, D&O, Fiduciary, Crime) for private and non-profit clients. Investigate, analyze coverage, set reserves, direct defense counsel, attend mediations/trials, prepare reports, pursue recoveries, and support underwriting and business partners. Maintain required adjuster licenses and comply with policies.

Partner with business and technology stakeholders to analyze and map processes, identify improvement opportunities, define business requirements, support testing/training, and help implement transformation initiatives to drive operational efficiency. Travel up to 25% to support workshops and project activities.

Provide day-to-day customer service and underwriting support: enter new/renewal business, process renewals/endorsements/cancellations, maintain bond/account files, prepare reports and client communications, liaise with underwriters and agents, assist training, and submit/test IT programming requests.

Lead planning and delivery of large, cross-functional enterprise data programs. Establish Agile program governance, manage JIRA-based tracking and reporting, coordinate dependencies across teams, drive executive communication and change management, identify and mitigate risks, and continuously improve program processes and tooling.

Provide day-to-day customer service and support to underwriters, agents, and principals. Enter new and renewal business into rating systems, process endorsements, renewals, audits, cancellations, and non-renewals. Maintain bond/account files, prepare client correspondence and monthly reports, submit and test IT programming requests, and assist with training and process improvements.

Manage surety underwriting for contract and commercial accounts, perform financial and account analysis, prepare renewals, maintain agency relationships, supervise bond processing, recommend actions, ensure file accuracy, and communicate with branch and home office stakeholders.

Provide day-to-day customer service and operational support for surety underwriting: enter new and renewal business, process endorsements/renewals/cancellations, maintain bond and account files, prepare reports and communications, coordinate with agents and underwriters, support IT requests, and assist with team training and process improvements.

Provide day-to-day customer service and operational support for surety accounts: create and maintain account and bond files, process premiums, renewals, endorsements, and cancellations, audit agent bond logs, generate reports, resolve billing discrepancies, liaise with agents, underwriters, legal and other internal teams, and assist with rating and quote guidance.

Design, build, and maintain automation and IaC for Azure and Microsoft 365 environments. Automate identity, licensing, Teams/Exchange/SharePoint workflows using Microsoft Graph API and PowerShell. Implement and operate Azure services, Entra ID, Windows Server, and ensure security, compliance, and disaster recovery. Collaborate with cross-functional teams to reduce manual effort and improve reliability.

Lead and manage underwriting support operations for Management Liability: supervise account managers and supervisors, ensure policy issuance and renewals, enforce quality/compliance, drive process improvements and automation, partner with underwriting and technology, manage staffing, budgets and stakeholder communications.

Partner with senior leaders to drive people strategy, org design, workforce planning, talent and succession, and change leadership. Provide counsel on employee relations, performance management, and organizational health; use data to guide decisions; simplify HR processes and partner with HR Operations/COEs to enable strategic outcomes and improve leader capability and talent retention.

Provide day-to-day customer service and administrative support for surety accounts: enter new/renewal business, process endorsements/ cancellations/renewals, maintain files, prepare reports and programming requests, liaise with underwriters and agents, and assist training and other assigned duties.

Gather and document business and data requirements, translate needs into functional specs and source-to-target mappings, write SQL to profile and validate data, interpret Duck Creek policy XML and map to Insights tables, collaborate with developers/data engineers, support data quality/governance and reporting, facilitate stakeholder meetings, and assist support teams with data issue analysis.