At IAT Insurance Group (IAT), interns are valued members of our organization. Our internship program aims to provide meaningful, thought-provoking work to each candidate that joins the team.
Our internship program matches qualified students with the opportunity to participate in real world situations, obtain industry knowledge, receive on-the-job training, and gain career enhancing technical skills that will foster professional growth. Furthermore, our internships are designed to provide each participant the opportunity to network with subject matter experts within the industry as you work to build your professional skills.
At IAT, we believe that our diverse backgrounds, life experiences and perspectives help us make better decisions and ultimately be more successful. That's why we're making an active effort to not only recognize the importance of diversity and inclusion for our growth, but to also root a culture that encourages and embraces unique perspectives. We believe that when employees feel comfortable enough to come to work and express themselves, innovation, and productivity flourish. The bottom line is, we want all employees at IAT to feel like they belong.
Job Description
IAT has an opening for an Business Application Support Intern in our Naperville, Illinois, Rolling Meadows, IL or Milwaukee, Wisconsin location for the summer of 2027. The internship is scheduled to begin on May 24th, 2027, and conclude on July 30th, 2027. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Responsibilities:
- Support various business units utilizing our Enterprise systems.
- Assist with preparation for training materials and job aid updates.
- Research resolutions and assist BAS and Service Desk analysts.
- Assist with monthly system Release Notes preparation.
- Be involved with and possibly responsible for various projects for the support teams.
- Troubleshoot various system issues as part of the Service Desk team.
- Perform other duties as needed.
Qualifications:
Must Have:
- Must be able to work out of our Naperville, Illinois, Rolling Meadows, IL or Milwaukee, Wisconsin office without housing assistance or relocation assistance from IAT Insurance Group.
- Must be able to complete the entirety of the 10-week internship program (May 24th to July 30th)
- Rising Undergraduate sophomore, junior, or senior.
- Ability to quickly learn IAT systems.
- Problem Solver.
- Strong Communication skills both with Technical and non-technical resources.
- Willingness to learn.
- Ability to work independently.
- To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.
Preferred to Have:
- Major, minor, or concentration in business related or technical degree.
- Proficiency with Microsoft office and VISIO.
- Past roles in Customer Support.
#LifeAtIAT
Ever wondered what a day in the #LifeAtIAT is like as an Intern?
Check out this video from our former interns!
Compensation:
Please note, that the hourly pay rate associated with this posting is $17 - $20 range represents the anticipated low and high end of the base hourly pay for this position. Actual hourly rates will vary based on factors such as a candidate's class standing, major, and geographical location. The total compensation will include base pay, 401(K) match, and more.
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together® is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we’re committed to driving and building an open and supportive culture for all. Our employees propel IAT forward – driving innovation, stable partnerships and growth. That’s why we continue to build an engaging workplace culture to attract and retain the best talent.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.
Skills Required
- Must work from the Naperville, Illinois; Rolling Meadows, Illinois; or Milwaukee, Wisconsin office without housing or relocation assistance.
- Must complete the full 10-week internship from May 24, 2027, through July 30, 2027.
- Must be a rising undergraduate sophomore, junior, or senior.
- Ability to quickly learn IAT systems.
- Problem-solving ability.
- Strong communication skills with technical and non-technical resources.
- Willingness to learn.
- Ability to work independently.
- Must be authorized to work in the United States without requiring visa sponsorship now or in the future.
- Major, minor, or concentration in a business-related or technical degree.
- Proficiency with Microsoft Office and Microsoft Visio.
- Previous customer support experience.
What We Do
IAT Insurance Group (IAT) is a specialty insurance company headquartered in Raleigh, North Carolina, providing a wide range of property and casualty insurance products and surety bonds to meet the needs of individuals and businesses. IAT consists of eight operating divisions, each sharing the same quality standards, commitment to service and innovation, and an overall mission of excellence. As an organization, we leverage our experienced leadership, sound analytics, proven operating platforms and extensive risk capabilities across the entire enterprise to deliver specialized, sustainable solutions for our customers. With 30+ office locations, IAT has a large footprint throughout the United States. As a privately owned organization, consisting of more than 900 employees, we are able to act strategically within an ever-changing marketplace. We are large enough to make a difference in the industry but small enough to be agile and nimble. Our focus includes meeting customer needs and fostering an exceptional agent and broker network to serve clients. We strive to provide an environment where our employees feel empowered, challenged and valued. Not only does IAT Insurance provide a dynamic workplace, we also provide competitive total compensation packages and great benefits, including but not limited to medical, dental, and vision insurance, a generous time off policy, company provided life and disability insurance, a lucrative 401k company match and incentive plans.
