Jobs at Hub Group

Manages assigned customer accounts as the primary liaison, resolving issues, coordinating with internal departments, and maintaining service quality. Responsibilities include monitoring orders, evaluating accessorial charges, supporting collections, analyzing transportation metrics, proposing alternative solutions, optimizing costs and margins, managing container pools, and communicating shipment exceptions. The role works Tuesday through Saturday and requires strong customer service, organization, communication, and transportation systems proficiency.

Manages assigned customer accounts as the primary liaison, resolving issues, coordinating with internal departments, and providing transportation solutions. Responsibilities include monitoring orders, accessorial charges, account metrics, transportation costs, profitability, network efficiency, and on-time performance. The specialist communicates with shippers and consignees, supports collections and dispute reduction, manages container pools, and works with operations to resolve shipment concerns.

Leads the ERP IT team and manages Oracle Cloud Financials and HCM implementations, configuration, upgrades, testing, support, and performance. Oversees functional and technical solution design, project plans, resources, risks, quality, and delivery schedules. Partners with business and technology stakeholders, supports financial close processes, evaluates quarterly releases, drives service improvements, and ensures adherence to ERP architecture, development, and quality standards.

Supports B2B marketing and sales enablement by preparing client presentations, maintaining collateral, writing proposals, developing customer-specific messaging, and creating conference materials. The role partners with sales and internal business units, maintains brand standards, contributes to pitches and marketing projects, and uses analytical tools and spreadsheets to support communications and positioning.

Manage assigned transportation customer accounts, resolve shipment issues, oversee order acceptance and accessorial charges, and coordinate with shippers, consignees, account managers, and operations. Analyze account metrics to recommend transportation solutions, improve on-time performance, maximize margins, reduce costs, manage container pools, and support collections. Maintain service quality through monitoring, reporting, communication, and timely issue resolution.

Manages day-to-day relationships with assigned customer accounts, serving as a liaison among customers, warehouses, and carriers. Responsibilities include order creation and monitoring, inventory accuracy, carrier selection, shipment tracking, accessorial charge management, exception resolution, customer communication, and identifying transportation solutions that improve service, efficiency, profitability, and on-time performance.

Manage client accounts and deliver supply chain service solutions involving warehousing and transportation providers. Train clients on proprietary software, define and communicate SOPs, monitor performance metrics and KPIs, troubleshoot operational challenges, support financial targets, and identify logistics needs. The role requires strong relationship management, problem-solving, organization, communication, and solution-development skills.

Manage leave of absence, disability, ADA accommodation, and return-to-work programs across a multi-state workforce. Oversee complex cases, vendor relationships, compliance audits, employee and manager consultations, documentation, and process improvements. Partner with HR, Legal, Payroll, Safety, and business leaders while ensuring compliance with FMLA, ADA, PWFA, USERRA, state laws, disability plans, and DOT requirements.

Leads operational revenue and costing administration for logistics business groups. Responsibilities include customer invoicing, carrier payments, AR/AP issue resolution, freight charge calculations, tariff and contract interpretation, revenue and cost auditing, billing reports, KPI tracking, and process improvement. The role independently resolves complex billing issues, coordinates with internal and external stakeholders, supports automation initiatives, and serves as a departmental point of contact when management is unavailable.

Manages fulfillment and production operations across warehousing, manufacturing, transportation routing, inventory control, and customer service. Directs staffing, training, supervision, productivity, cost, customer service, and profitability objectives. Oversees Team Leads and production, warehouse, shipping, inventory, material-handling, and customer-service personnel. Requires manufacturing, 3PL, warehousing, logistics, supervisory, planning, budgeting, systems, and communication experience.

Owns daily operations and customer relationships for a strategic logistics account. Responsibilities include delivering services, identifying business opportunities, supporting pre-sales, managing customer start-ups and change programs, coordinating resources, overseeing budgets and timelines, driving continuous improvement, resolving issues, and leading account staff. The role requires collaboration with sales, CI, and senior management while developing strategic plans and operational goals.

Performs daily customer invoicing across multiple business lines using manifests, manual invoices, email, mail, and customer portals. Runs and analyzes reports for billing accuracy, coordinates customer setup with internal departments, supports month-end accounting, maintains internal controls, and identifies process automation opportunities. Requires strong computer, data-entry, Excel, communication, organizational, math, and problem-solving skills.

Manage Pricing Analysts and oversee pricing responses for warehouse, transportation, consolidation, LTL, TL, and parcel services. Train analysts, support Sales with customer pricing proposals and strategies, and complete assigned projects. The role requires strong analytical, mathematical, organizational, communication, and Microsoft Excel skills, along with preferred supply chain or logistics pricing experience.

Develops and delivers operational and analytical data solutions within an enterprise data warehouse and business intelligence environment. Responsibilities include building data pipelines, creating logical data models and mappings, supporting requirements through implementation, testing and maintenance, partnering with analysts and IT teams, and investigating data quality issues. The role requires experience with programming, cloud platforms, data warehouses, databases, ETL tools, and Windows/Linux systems.

Owns daily operations and customer relationships for a strategic account. Drives service delivery, continuous improvement, account growth, project planning, customer start-ups, change programs, resource allocation, and issue resolution. Supports pre-sales activities, develops strategic and operational plans, coordinates sales and continuous improvement teams, and provides leadership to staff. Requires logistics knowledge, customer-facing experience, project management, leadership, and strong communication skills.

Serves as the primary liaison for assigned customer accounts, resolving issues, monitoring transportation orders, managing accessorial charges, and optimizing cost, margins, network efficiency, and on-time performance. Uses transportation management systems and account metrics to provide solutions, communicates with shippers and consignees, and supports operations. Trains and mentors Account Management Specialists while maintaining service quality and customer satisfaction.

Manages fulfillment, production, warehouse, transportation, inventory control, and customer service operations. Plans staffing, supervises team leads and production, warehouse, shipping, and customer service employees, and supports performance objectives related to cost, productivity, service, and profitability. Requires manufacturing, 3PL, warehousing, logistics, and supervisory experience, along with strong planning, budgeting, communication, systems, and workforce management skills. Limited travel to customer locations and occasional work outside normal business hours may be required.

Manages Lowe’s settlement and billing processes, ensuring accurate daily order preparation, exception pay and billing, revenue capture, rate changes, and discrepancy resolution. Oversees, trains, and develops Settlement Administrators while collaborating with Field Operations, Billing, and IT. The role also enforces operational policies, improves process efficiency, supports a positive workplace culture, and maintains accuracy, safety, and service standards.

Analyzes driver optimization solutions and assigns loads across a geographic territory. Executes daily market plans, replans loads during disruptions, and coordinates with operations and account teams to ensure capacity coverage. Optimizes routing, equipment utilization, driver productivity, loaded miles, service, safety, and cost. Resolves load-planning issues and communicates pending concerns to after-hours teams while complying with federal Hours of Service regulations.

Lead enterprise industrial engineering strategy for consolidation and fulfillment. Design, optimize, and standardize end-to-end processes, capacity models, and automation initiatives. Drive cross-functional transformation, advanced modeling and simulation, capital investment cases, RFP support, and operating standards. Advise senior leadership, partner with Operations and Finance, and guide field teams on adoption and continuous improvement across multi-site networks.