Teams at Hub Group

Owns executive relationships with large, complex logistics customers across warehousing, transportation, and consolidation operations. Develops multi-year account strategies, customized supply chain solutions, business reviews, and growth plans. Coordinates operations, sales, pricing, finance, and leadership teams to improve service, profitability, and retention. Manages escalations, credit disputes, customer communication, and strategic alignment across multi-site, multi-service accounts.

Supervise daily location operations, delivery and route management, contractor recruiting and retention, warehouse activities, client relationships, and operational policy compliance. Assist the Location Manager while developing toward that role. Improve delivery efficiency, business performance, safety, accuracy, and resource utilization through effective planning, problem-solving, leadership, and collaboration.

Manage assigned transportation customer accounts, resolve shipment issues, oversee order acceptance and accessorial charges, and coordinate with shippers, consignees, account managers, and operations. Analyze account metrics to recommend transportation solutions, improve on-time performance, maximize margins, reduce costs, manage container pools, and support collections. Maintain service quality through monitoring, reporting, communication, and timely issue resolution.