Director, Account Management

Posted Yesterday
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St Louis, MO, USA
In-Office
Expert/Leader
Transportation • 3PL: Third Party Logistics
The Role
Lead account management and revenue growth for logistics, transportation, and distribution clients across the Western United States. Build senior executive relationships, acquire new customers, expand existing accounts, represent client needs to corporate leadership, and establish a high-performing regional service organization. Recruit, develop, and motivate account management professionals while ensuring strong customer service, profitability, ethical conduct, and alignment with company values and processes.
Summary Generated by Built In

Job Summary:

Assist large, multi-national companies to more effectively operate their logistics, transportation and distribution network.  Incumbent will interact with clients and prospective clients through relationship and consultative selling.


Essential Job Functions:

  • Drive top-line revenue with existing clients and add new clients in the Western United States.

  • Develop strong “top-to-top” relationships with the senior management teams of larger Western United States retail and Consumer Goods concerns in order to drive towards Hub Group Logistics vision of becoming a “most trusted and valued partner” to its clients.

  • As the region’s revenue increases, develop and lead a team of service oriented professionals that effectively service the needs of the customer base.

  • Serve as a primary liaison with Corporate to ensure that clients needs are represented and operating consistently with overall company values, policies and processes.

  • Set the tone and pace for the business unit by demonstrating personal dedication, energy and drive to produce solid growth and performance. Build and develop an organizational culture in the Western Region committed to outstanding client and employee service based on open, honest and direct communication.

  • Lead with the managerial maturity and flexibility required to respond to the changing and evolving requirements of a young and growing organization.

 

 

Minimum Qualifications:

  • Results-oriented executive with at least ten years of sales and account management experience within the logistics, intermodal or third-party distribution industry. 
  • Proven ability to develop and nurture senior level relationships.  Solid understanding of sales and marketing of services industries combined with the ability to leverage successful projects into new contracts and develop creative solutions to clients’ issues.
  • Experience developing and fostering both the commitment and the ability to deliver outstanding client service. 
  • A proven record of attracting and retaining highly qualified individuals and developing these individuals into a committed, motivated and energized account management team.
  • Ability to quickly establish strong credibility with customers and prospective customers.
  • Capability to analyze and solve problems at both a strategic and functional level.
  • A results oriented individual who is willing to stretch to accomplish goals and “make it happen.”
  • A highly competitive individual (but not at the expense of others).  The ability, drive and desire to deliver outstanding results from both a revenue and profitability perspective.
  • Ability to develop, manage and lead and inspire a successful team.
  • Strong financial acumen.
  • The ability to bring outstanding interpersonal skills (including excellent oral and written communication), strong intellect, and problem solving skills to any discussion with colleagues and/or clients.
  • Strong teamwork skills to ensure optimal organizational effectiveness and communications within the organization.
  • Impeccable standards of moral and ethical conduct.
  • Bright, conceptual thinker.  Strong selling and relationship building skills.  Very honest, strong principles.  Good integrity and values system.
  • Strong interpersonal skills with the ability and maturity to quickly establish credibility and respect with a broad range of diverse business partners, both internally and externally.
  • A dynamic, energetic individual with proven, strong leadership and communication skills who can attract, develop and motivate a team.
  • A commitment to consistently delivering high levels of customer service and service delivery.

** This is a full-time, W2 position with Hub Group – We are NOT able to provide sponsorship at this time ** 

 

 

Salary: up to $100,000 / year base salary + bonus + RSU eligibility

 

* This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand*

 

 

Benefits

We offer a comprehensive benefits plan including:

  • Medical
  • Dental 
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays

 

 

BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group’s name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind

  • Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
  • Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
  • Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

About Us

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.

Skills Required

  • At least 10 years of sales and account management experience in logistics, intermodal, or third-party distribution
  • Experience developing and nurturing senior-level client relationships
  • Understanding of sales and marketing in service industries
  • Ability to leverage successful projects into new contracts and develop creative client solutions
  • Experience delivering outstanding client service and service delivery
  • Experience attracting, retaining, developing, and motivating account management professionals
  • Ability to establish credibility with customers and prospective customers
  • Strategic and functional problem-solving ability
  • Strong financial acumen
  • Excellent oral and written communication skills
  • Strong teamwork, interpersonal, leadership, and relationship-building skills
  • High ethical standards and integrity
  • Ability to lead teams and drive revenue and profitability results
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The Company
HQ: Oak Brook, IL
2,165 Employees
Year Founded: 1971

What We Do

For 50 years, Hub Group has been dedicated to serving customers with innovative, premier supply chain solutions tailored to each client’s needs. We understand your business needs are constantly evolving, so we design transportation solutions to scale and evolve with them. Supported by a powerful asset-backed network of 45,000 53’ intermodal containers, nearly 4,000 drivers, 5,500 trailers and 29 terminals, our transportation solutions are strategically built to drive long-term success. We work with your organization to deliver high-quality service while incessantly refining and improving your supply chain to forge a clearer route ahead. Hub Group provides industry-leading solutions for customers that want better control over costs, higher levels of service and a streamlined approach to their supply chain. Our solutions harness proprietary technology to optimize multimodal networks for customers operating both domestically and across the globe. Through customer-centric strategies and programs, we centralize all communication, management and accountability for your supply chain – allowing you to focus on other areas of your business. Our end-to-end suite of solutions is blended and delivered to customers with a single point of contact, supported by teams that look deeper into supply chains to extract hidden value. We advance sustainability initiatives, provide better visibility and help navigate customers’ businesses towards their unique goals. And on top of that, we remain true to our roots with a culture of service, innovation and integrity. Because we believe the way you do something is just as important as what you do. At Hub Group, we know The Way Ahead.

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