Jobs at HHAeXchange

Lead and manage payer-focused product implementations from planning through go-live, serving as primary customer contact. Coordinate training, configuration, on-site/remote go-live support, internal cross-functional teams, and status reporting. Drive project plans, resolve issues, improve implementation methodology, and ensure customer success and KPI attainment across multiple concurrent implementations.

The Demand Generation Marketing Manager leads top-of-funnel growth, driving demand through digital channels, optimizing conversion strategies, managing budgets, and collaborating with Sales teams to enhance revenue contributions and performance metrics.

The GTM Engineer will design and scale the GTM systems infrastructure, ensuring seamless automation and integration to drive pipeline velocity and revenue growth across teams, utilizing AI to enhance workflows and reports.

Lead product strategy and roadmap for enterprise data insights on Snowflake. Partner with data engineering, analytics, AI/ML, sales, and delivery to build self-service analytics, dashboards, predictive models, and AI-powered insight capabilities. Define requirements, measure KPIs, support go-to-market, and ensure accessibility, implementation feasibility, and stakeholder alignment to drive adoption and business impact.

Lead an AI-first learning strategy that curates third-party content and digital platforms, owns enterprise onboarding, manages the LeadWell leadership program, conducts learning needs analyses, administers the LMS, partners cross-functionally with People & Culture and CX/Enablement, measures program impact, and supports career development, internal mobility, and change adoption across the organization.

Provide technical, multichannel support for integrations between the HHAeXchange platform and third-party agencies. Own cases from intake to resolution in Salesforce, diagnose and debug integrations (XML, web services), use tools like SOAPUI, Postman, and SFTP, analyze large datasets with SQL and Excel, collaborate with Engineering/Product, escalate issues, and contribute to documentation and process improvements.

Design, develop, and maintain scalable, secure backend services and APIs for a healthcare caregiver platform. Drive cloud-native modernization (microservices, serverless), ensure compliance (HIPAA, OWASP), troubleshoot production issues, optimize performance, mentor junior engineers, and collaborate with product and architecture teams to deliver reliable, high-performing solutions.

The Principal Data Engineer will lead the design of data architectures and analytics applications, collaborating with teams to build scalable platforms and improve data quality, while mentoring engineers and driving engineering best practices.

The Full Stack Engineer will develop and maintain APIs and microservices, gain expertise in frontend and backend technologies, and integrate AI innovations, while collaborating with a team to enhance healthcare software solutions.

Lead product marketing for the payer business, define positioning and state-specific messaging, build GTM and sales enablement, drive product launches, influence roadmap and commercial strategy, and translate Medicaid and regulatory complexity into sales-ready materials to drive adoption, pipeline, expansion, and revenue.

As an SMB Account Manager, you'll expand client relationships, drive revenue growth, and deliver product demonstrations while ensuring client success with our solutions.

The Revenue Cycle Advisor will improve customer success by managing revenue cycle processes, optimizing performance, and enhancing customer engagement and retention.

Lead and scale the provider implementation function for a homecare SaaS platform. Own portfolio outcomes, intervene on at-risk projects, build repeatable playbooks, drive automation/AI for health signals, and develop Project Managers to reliably deliver faster time-to-value, lower churn, and standardized adoption across customer segments.

The SMB Account Executive will drive new business, manage the complete sales cycle, and maintain relationships with homecare providers while traveling to customer sites as needed.

The Employee Relations Specialist manages employee relations for a frontline support team, addressing performance and conduct issues, conducting investigations, and coaching leaders. This role involves managing multiple cases and supporting high-volume hiring and HR operations, requiring strong communication and organizational skills.

Build, operate, and automate the AI platform infrastructure on AWS. Own reliability, SLOs, monitoring, incident response, IaC, CI/CD, containerization, and deployment automation. Partner with AI and data teams to operationalize model serving, pipelines, and environment management while ensuring security, cost optimization, and scalability.

Design, build, and deliver enablement programs to prepare Implementation teams for customer onboarding and go-live. Create role-based onboarding, product and operational readiness materials, eLearning and instructor-led training, playbooks, and measurement dashboards. Partner cross-functionally to maintain content, run certifications, track effectiveness, and continuously improve onboarding outcomes.

The Sr. Instructional Designer creates educational content, collaborates across teams, implements AI in learning solutions, and evaluates content effectiveness to enhance product adoption and customer retention.

Client-facing role managing relationships with trading partners to drive adoption, growth, and operational solutions. Use data-driven insights to recommend improvements, support onboarding, resolve technical issues, and collaborate cross-functionally. Maintain partner records in Salesforce, expand partner knowledge base, and travel 10%-25%. Hybrid role in Bloomington, MN (3 days/week).

Lead design, architecture, and hands-on implementation of scalable healthcare SaaS systems. Drive interoperability (HL7, FHIR, EDI), mentor engineers, liaise with stakeholders, manage technical risk, and ensure quality, performance, security, and innovation.