Teams at HHAeXchange

Manage electronic healthcare transaction enrollments across payers, clearinghouses, and trading partners. Track enrollment status, resolve issues, maintain Salesforce records, interpret requirements, and create provider-facing guides and internal procedures. Collaborate with customer success, project management, revenue cycle, and customer experience teams to improve enrollment outcomes. Identify bottlenecks, support automation and reporting, and enhance operational scalability. The hybrid role requires working from the Miami office three days weekly and up to 10% travel.

Leads an eight-person Revenue Cycle Support team handling billing, claims, reimbursement, and healthcare technology issues. Oversees staffing, queues, SLAs, escalations, performance management, customer communication, quality, training, and process improvement. Collaborates with Product, Engineering, Customer Support, and Revenue Cycle Operations to resolve systemic issues. Uses Salesforce, Jira, reporting tools, and AI-enabled solutions to improve efficiency and operational insights. This is a hybrid Miami role requiring three office days weekly and up to 10% travel.

Leads and develops a team of Inside Sales Account Executives to achieve pipeline, revenue, and quota targets. Responsibilities include recruiting, coaching, refining sales processes, monitoring metrics, forecasting, launching growth initiatives, collaborating with enablement, and providing customer insights to product, sales, and marketing leadership. The role is hybrid in Bloomington, Minnesota, with 10–25% travel to conferences, industry events, and client sites.