Jobs at HFM

Research market opportunities, coordinate regional business development, lead events across South Africa, train staff, manage affiliate relationships, execute sales and partnership strategies, collaborate with internal teams, and negotiate agreements with affiliates and partners.

Develops regional business opportunities for an online trading and financial markets broker. Responsibilities include market research, affiliate and partner relationship management, business development planning, sales campaigns, negotiations, event leadership, staff training, and cross-functional strategy execution. The role requires extensive travel across South Africa, strong sales and analytical abilities, financial markets familiarity, fluent English, and a results-oriented mindset.

Presents HFM’s financial products and services, supports prospective and existing clients, guides onboarding, explains trading systems, and builds client relationships. The role requires maintaining client satisfaction, understanding financial market conditions, accurately updating internal systems, following AML and KYC procedures, and communicating company offerings effectively in a performance-driven environment.

Manual QA Engineer responsible for analyzing requirements, defining acceptance criteria, designing and executing test cases, documenting defects, and validating functional and non-functional requirements for web and mobile applications. The role collaborates with developers to reproduce and resolve issues, improves manual testing standards, stays current with testing practices, and participates in an on-call rotation.

Designs user experiences and interfaces for mobile and web trading products. Responsibilities include gathering requirements, creating wireframes, mockups, and prototypes, researching users and competitors, resolving UX issues, maintaining brand consistency, and refining layouts based on feedback. The role requires strong Figma and wireframing expertise, collaboration with product teams, problem-solving skills, and the ability to deliver high-quality work on schedule.

Lead the Marketing Platform AI engineering team, owning technical direction, delivery, and engineer development. Build and deploy generative AI applications for marketing content, multilingual capabilities, retrieval, workflow execution, evaluation, and guardrails. Partner with marketing stakeholders to translate business needs into production AI models and agents. Establish engineering standards for observability, prompt versioning, quality validation, safe releases, and reliable live-product operations.

Develop and maintain CMS and backend systems, build scalable services, APIs, integrations, and database solutions, and collaborate with frontend developers. Lead and mentor a backend development sub-team, conduct code reviews, promote engineering best practices, and evaluate emerging technologies, AI-assisted tools, and modern workflows to improve productivity and code quality.

Shape backend architecture for trading, payment, and client platforms. Define service boundaries, APIs, data ownership, messaging, security, observability, and resilience standards. Build shared libraries, validate solutions through proofs of concept, modernize legacy systems, reduce technical debt, provide architecture guidance throughout project lifecycles, and coach engineers. The role requires extensive backend engineering experience, distributed systems expertise, and strong Python and asynchronous programming skills.

The Business Development Executive identifies new business opportunities, builds relationships, manages affiliate networks, develops promotions and product materials, and reports on pipeline growth. The role creates business development strategies, supports team expansion, meets growth targets, and works independently from a hybrid or home-office environment. It requires familiarity with online trading or financial markets, strong sales and communication skills, English and French fluency, and extensive travel across West Africa.

Design, develop, maintain, test, debug, and optimize complex Python-based software solutions. Collaborate with cross-functional teams on feature delivery, provide technical specifications, conduct code reviews, and mentor junior developers. The role also involves software architecture, scalability improvements, and staying current with industry technologies.

Develop and maintain responsive, high-quality front-end applications using ReactJS or NextJS, TypeScript, JavaScript, HTML, CSS/SCSS, Bootstrap, and Jest. Collaborate with designers and developers in an Agile environment, ensure cross-browser compatibility and web standards, contribute to testing and code quality, and maintain consistent branded interfaces across digital products.

Develop and maintain efficient, testable front-end code using ReactJS or NextJS, TypeScript, JavaScript, HTML, CSS/SCSS, Bootstrap 5, and Jest. Ensure responsive, cross-browser-compatible interfaces aligned with UI/UX and brand standards. Collaborate with designers, monitor emerging technologies, and contribute within an Agile development environment.

Manage and support cloud-based telephony and VoIP platforms, including provisioning users, configuring numbers, extensions, routing, IVR menus, and queues. Troubleshoot voice quality, connectivity, and routing issues; monitor service performance; coordinate with telecommunications providers on escalations and provisioning; and maintain detailed technical documentation. The role may also involve SIP analysis, packet captures, automation, APIs, and Python scripting.

Develops and optimizes React and Next.js interfaces for company websites, implementing responsive designs, SSR, SSG, SEO, accessibility, and cross-browser compatibility. Collaborates with designers, maintains code quality, improves performance, and creates responsive email templates for mass campaigns. Requires strong JavaScript, HTML, CSS, Next.js, Git, and frontend development expertise, plus basic backend knowledge and the ability to work effectively in a fast-paced environment.

Leads the marketing department by developing and executing strategic marketing initiatives, digital campaigns, product launches, events, and partnerships. Manages marketing projects, budgets, timelines, resources, stakeholders, and external partners while mentoring the team and resolving risks. Uses Jira or similar tools to track workflows and performance, ensuring marketing activities align with business objectives.

Provide Level 1 and Level 2 technical support for hardware, operating systems, software, telephony, networks, and productivity applications. Responsibilities include resolving support tickets, onboarding and offboarding employees, provisioning accounts and access, maintaining IT asset inventories and documentation, configuring remote access and VPN connectivity, installing peripherals, and supporting employees remotely. The role may also participate in 24/7 support coverage.

Monitor and optimize enterprise security solutions across endpoints, servers, networks, and cloud environments. Investigate alerts, incidents, malware, and vulnerabilities; perform root cause analysis; develop detection rules and automated responses; and improve incident response. The role supports zero-trust architecture, endpoint hardening, network segmentation, vulnerability management, security automation, compliance, and collaboration with infrastructure, network, DevOps, cloud, and IT teams.

Manage the lifecycle and governance of enterprise AI tools, LLM platforms, MCP servers, integrations, and AI gateways. Administer users, permissions, licenses, model access, APIs, and security controls. Troubleshoot authentication, connectivity, and platform issues while maintaining inventories, documentation, usage monitoring, cost tracking, and operational procedures. Collaborate with Security, Infrastructure, AI, and Development teams to implement guardrails, compliance frameworks, and approved AI tooling.

Provides Level 1 and Level 2 technical support for hardware, operating systems, software, telephony, networks, and productivity applications. Responsibilities include resolving support tickets, onboarding and offboarding employees, provisioning accounts and permissions, managing IT assets, configuring VPN and remote access, installing peripherals, maintaining documentation, and supporting employees remotely and during 24/7 coverage when required.

Perform manual testing for web and mobile applications by analyzing requirements, defining acceptance criteria, creating and executing test cases, documenting defects, and collaborating with developers on issue resolution. The role also supports testing process improvements, ensures functional and non-functional requirements are met, stays current with testing practices, and participates in an on-call rotation.