Jobs at HFM

Maintains bank and payment service provider reconciliations, reports daily company balances and exposure, posts transactions, processes supplier payments, verifies invoices and expenses, and supports external audits. The role requires accurate accounting, timely reporting, strong communication, financial policy awareness, and the ability to meet deadlines independently.

Leads and scales frontend, backend, and QA teams while defining web technology strategy and roadmap. Oversees corporate websites, CMS platforms, backend integrations, and email deliverability. Drives website performance, SEO, conversion optimization, security, scalability, and cross-device user experience. Partners with Marketing, IT, Product, UX/UI, and Compliance, translates business KPIs into technical objectives, establishes delivery timelines, and adopts AI tools to improve engineering productivity.

Researches LATAM markets, identifies business opportunities, coordinates regional development activities, leads market events, trains staff, manages affiliate relationships, develops market-entry and sales strategies, collaborates with internal teams, and negotiates partnership agreements. The role requires extensive travel across LATAM, strong analytical and communication skills, business development and sales experience, and fluency in English plus Spanish or Portuguese.

The Business Analyst will gather and analyze product requirements, translating business initiatives into BRDs, SRS documents, user stories, acceptance criteria, workflows, and process maps. Responsibilities include managing structured development tickets, defining data and reporting requirements, supporting QA and UAT, maintaining version-controlled Confluence documentation, ensuring regulatory traceability, and improving product documentation standards.

Research market opportunities, trends, and competitors; coordinate regional business development; lead events across West Africa; support and train staff; manage affiliate relationships; develop market-entry, sales, and partnership strategies; collaborate with internal teams; and negotiate agreements with affiliates and partners. The role requires business development and sales experience, African market exposure, strong analytical and communication skills, English fluency, and extensive travel willingness.

Own the end-to-end product lifecycle, roadmap, backlog, feature prioritization, launches, and post-launch performance. Develop personas, user stories, requirements, and product documentation while collaborating with engineering, marketing, business development, analysts, and stakeholders. Conduct market and competitive research, identify fintech opportunities, and drive data-informed product improvements using agile practices and tools such as Jira, Confluence, and wireframing platforms.

Supervise a front-end web development sub-team while developing and optimizing company websites with React and Next.js. Responsibilities include implementing SSR and SSG, maintaining branded interfaces, ensuring accessibility and cross-browser compatibility, conducting code reviews, mentoring developers, collaborating with designers and backend teams, and evaluating AI-assisted development tools and modern workflows.

Implement and maintain security controls in DevOps environments, integrate security into the software development lifecycle, conduct vulnerability assessments, support incident response, monitor security systems, remediate findings, and guide teams on secure development practices.

Presents HFM’s financial trading products and services, supports prospective and existing clients, guides onboarding, maintains client relationships, explains trading systems, and handles inquiries. The role requires accurate internal data entry, knowledge of online trading and financial markets, adherence to AML and KYC procedures, strong communication, English fluency, and a sales-driven approach.

Own the end-to-end lifecycle and strategy for crypto products across jurisdictions. Develop roadmaps, manage backlogs, evaluate infrastructure partners, coordinate compliance and legal requirements, define technical specifications, monitor post-launch performance, and mentor Product Managers. The role requires substantial crypto and regulated-finance experience, including knowledge of custody, wallets, trading, staking, blockchain fundamentals, AML/KYT, Travel Rule, and MiCA.

Presents HFM’s financial trading products, supports prospective and existing clients, guides onboarding, explains trading systems, maintains client relationships, and meets sales targets. The role requires accurate data entry, knowledge of online trading and market conditions, adherence to AML and KYC procedures, and strong communication in a fast-paced environment.

Manage sponsorship assets, contractual rights, partner approvals, hospitality, event logistics, and activation coordination. Track delivery, identify risks, maintain documentation, and communicate with partners and internal teams including content, events, design, ORM, and performance. The role requires strong organization, stakeholder coordination, communication, and deadline management in a fast-paced environment.

Collects quantitative and qualitative customer data, designs Voice of the Customer surveys, builds customer databases, develops personas and segments, and generates insights to guide product roadmaps and prioritization. The role represents customer needs internally, collaborates across global functions, presents findings to senior stakeholders, and applies best practices in customer analytics and experience.

Manage and optimize paid social acquisition campaigns across Meta, TikTok, Telegram, and X. Launch tests for creatives, funnels, audiences, bids, and landing pages; analyze performance metrics including leads, FTDs, CPA, ROAS, and LTV. Ensure accurate tracking and attribution, collaborate with creative, compliance, and product teams, and support forex/CFD marketing compliance.

Lead administration, maintenance, optimization, incident response, upgrades, and infrastructure projects for MT4/MT5 trading platforms. Manage hosting, disaster recovery, bridges, liquidity-provider systems, white labels, and integrations. Develop automation, operational procedures, documentation, and architectural diagrams. Mentor administrators and coordinate with MetaQuotes to resolve complex production issues. The role includes on-call and weekend maintenance responsibilities.

Leads paid social acquisition strategy and team management across Meta, TikTok, Telegram, and X. Owns campaign launches, optimization, scaling, testing, attribution, tracking accuracy, and performance against CPA, FTD, ROAS, and LTV targets. Collaborates with creative, compliance, and product teams, analyzes performance data, mentors specialists, monitors industry and platform changes, and identifies new growth channels within forex and CFD marketing.

Develops and manages data-driven, omnichannel CRM campaigns across customer lifecycle stages, including onboarding, conversion, retention, reactivation, education, and loyalty. Builds personalised journeys using segmentation, dynamic content, behavioural data, and conditional logic. Manages marketing automation platforms and CRM data structures, collaborates with cross-functional teams, analyses campaign performance, conducts testing, and optimises journeys against business KPIs.

Manages and approves marketing, advertising, and promotional activities for regulatory compliance with UAE CMA requirements. Reviews disclosures and claims, liaises with regulators, maintains campaign records, reports risks, tracks promotional performance and financial metrics, conducts market research, supports campaign strategy, and trains internal teams on compliant promotional communications.

Designs, manages, and optimizes Kubernetes clusters and production workloads. Monitors and troubleshoots Linux, networking, AWS, and Kubernetes environments; leads infrastructure upgrades, migrations, capacity planning, high-availability, and disaster-recovery initiatives. Expands SaltStack automation, collaborates on architecture decisions, mentors engineers, maintains documentation, and drives continuous improvement across infrastructure and automation.

Designs, maintains, and executes manual test cases for web and mobile applications. Analyzes requirements, defines acceptance criteria, identifies and documents defects, validates functional and non-functional requirements, and collaborates with developers on issue resolution. The role also improves testing standards, follows industry best practices, and participates in on-call support.