Jobs at Hastings Direct

Lead technical decision-making and capability for domestic subsidence and ground movement claims. Manage and develop a team, review technical evidence, set and challenge claims strategy, oversee suppliers, ensure compliant customer communications, control indemnity and settlements, and drive continuous improvement in service delivery and quality.

Lead development and deployment of predictive pricing models and rating factors for insurance. Identify, analyse and monetise new data sources, build ML solutions from EDA to production, and work cross-functionally to deliver commercial outcomes and maintain model performance post-deployment.

As a .NET Developer, you will design, build, and maintain high-availability .NET applications, integrating AI technologies and collaborating with cross-functional teams to enhance digital solutions.

Support Hastings' transition to Stripe by providing operational insight, performance analysis and payments expertise. Monitor payment performance, identify trends and risks, optimise fraud prevention and controls, ensure compliance with PCI DSS and Bacs, and deliver actionable reporting while collaborating with stakeholders and external partners to improve customer outcomes and payment resilience.

Support Hastings' transition to Stripe by monitoring, analysing and optimising payments. Provide operational insight on transaction performance, fraud and compliance (PCI DSS, Bacs), strengthen controls, produce actionable payment analytics, and collaborate with stakeholders and external partners to improve customer outcomes and resilient payment operations.

Develop and maintain scalable front-end applications using JavaScript and React.js. Collaborate with UX, backend, and product teams, write tests and documentation, participate in code reviews, support junior engineers, follow Agile/Scrum, and ensure customer- and regulatory-focused outcomes.

Manage a portfolio of motor write-off claims, handling inbound and outbound calls with customers and partners. Provide empathetic customer service, negotiate outcomes, maintain accurate records, update customers on valuations, and proactively chase suppliers to resolve claims quickly.

Manage and automate deployments across development, test and live environments; plan and execute live releases and rollbacks; design and maintain deployment tools and processes; provision new environments; investigate environment-specific issues and support testing teams; identify and drive process automation and improvements.

Responsible for leading quality assurance across underwriting lines, improving testing strategies with automation, and mentoring QA teams to enhance delivery quality and efficiency.

Lead end-to-end UX/UI design from discovery through prototyping, delivery, and iteration. Partner with product and technical teams to produce user flows, wireframes, high-fidelity designs and interactive prototypes. Run usability testing and customer research, use data to validate concepts, simplify complex insurance and regulatory journeys, present evidence-based solutions to stakeholders, and integrate AI into design workflows to improve outcomes.

The Pricing Manager will optimize and develop pricing strategies using data analysis, ensure compliance, and provide insights to management.

Lead development and optimisation of telematics-driven pricing models. Use telematics data to influence pricing, manage risk spread, reduce customer prices, collaborate with stakeholders, document governance, and manage a small team of analysts while exploring new modelling techniques and data sources.

The Java Developer will create new features for policy administration and claims handling, while also integrating new systems and documenting work according to standards.

As a Principal Engineer, you will lead the Technology Engineering team, mentor engineers, resolve complex business challenges, and enhance technical standards and project delivery in a fast-paced environment.

Responsible for leading and delivering solutions across product lifecycles, designing APIs and microservices, and establishing trusted relationships with stakeholders.

The Solution Architect leads architecture activities, working with stakeholders to define solutions using cloud capabilities and technologies, ensuring alignment with business needs.

Research and analyse evolving vehicle technology and UK car parc data to inform vehicle underwriting decisions. Develop data-driven insights, propose terms/excess rules, collaborate cross-functionally, and communicate statistical findings to stakeholders using analytical tools.

Lead QA insight, reporting and automation strategy for a regulated insurance business. Define governance, interpretation standards and requirements for QA reporting, drive risk-based assurance and targeting, identify automation and AI/text/speech analytics opportunities, and provide senior strategic QA leadership to improve customer outcome monitoring and assurance effectiveness.

Lead and scale AI engineering, MLOps and platform teams to design, deploy and monitor ML/LLM solutions. Establish engineering standards, Responsible AI, automation, observability and stakeholder-aligned roadmaps while building high-performing teams.

Lead BAU and strategic pricing implementation projects: gather requirements, design optimized solutions, develop and test pricing algorithms (Python/SQL), manage pre-release activities, document pipelines, provide data-driven insights, mentor and recruit pricing engineers, and drive process improvements.