Jobs at Hastings Direct

As a Motor Claims Desktop Engineer, you will assess vehicle damage remotely, review repair estimates for accuracy, manage claims cost, and support supplier audits. You will act as a subject matter expert, providing technical guidance and ensuring compliance with industry standards for a smooth claims journey.

The Product Manager will lead product development, enhance customer experience, manage the product backlog, and explore innovative marketing strategies in telematics.

Lead delivery of the car retention strategy to improve persistency and income by using insight, analysis and commercial judgement. Work cross-functionally with Pricing, Digital, Marketing, Underwriting and Operations to implement initiatives, monitor outcomes, define controls, and ensure customer fair outcomes. Drive rapid benefit delivery, stakeholder engagement, and maintain effective customer journeys and relevant training.

Provide commercial legal support across data, IT, claims and insurance intermediary areas: draft and negotiate contracts, review policy and partner terms, advise stakeholders, deliver training, and support contract governance for the Group.

Act as first point of contact for customers at policy renewal, handle inbound calls, fact-find changes, offer suitable products/prices, resolve objections, and use in‑house systems. Complete a 12‑week in‑office training then move to hybrid working.

Handle inbound renewal enquiries, listen to customer needs, fact-find policy changes, and use internal systems to offer the most suitable insurance products and prices. Deliver clear product information, resolve objections, and achieve quality customer outcomes. Complete a 12-week in-office training program before moving to hybrid working.

The Cloud FinOps Analyst produces cloud cost insights, implements governance measures, tracks optimization initiatives, manages budgets, and generates financial reports.

As a .NET Developer, you will design, build, and maintain high-availability .NET applications, integrating AI technologies and collaborating with cross-functional teams to enhance digital solutions.

The Pricing Manager will manage Home trading leverage pricing levers, enhance trading performance using data, and handle price changes from concept to implementation. Insurance experience is preferred, along with strong communication and stakeholder management skills.

As a Data Scientist, you will develop ML models for predicting claims and risk, deploy solutions, monitor performance, and present insights.

Join as a Mid-Level JavaScript/React.js Developer to build scalable front-end applications, collaborating with teams, testing, and ensuring quality code practices.

Provide specialist employee relations support to an aligned business area: coach leaders, manage ER casework end-to-end, lead individual and collective consultations, support organisational change and redeployment, identify casework trends and report risks, and ensure consistent, legally compliant decision-making in a regulated environment.

Lead a team of Risk Pricing Analysts to improve risk pricing models, integrate new data and techniques, run pricing projects, develop pricing tools, coach analysts, and ensure fair customer outcomes and regulatory training compliance.

The Senior Digital Engineer will provide leadership and deliver high-quality software changes across all aspects of the software development lifecycle while mentoring junior members and managing stakeholder expectations.

As a Workday Reporting Analyst, you will support reporting across Workday HCM and Finance, optimizing reports, ensuring data quality, and communicating insights effectively to stakeholders.

The Claims Auditor will conduct risk-based audits on household claims, providing feedback, identifying savings opportunities, and ensuring compliance with regulatory standards.

As a Principal Cloud and AI Solution Architect, you will design cloud-first solutions, manage architecture decisions, and collaborate with stakeholders to deliver innovative solutions aligned with business needs.

The Senior Data Scientist will build predictive models, optimize pricing strategies, engage with stakeholders, and drive innovation in data analytics at Hastings Direct.

The Pricing Manager will oversee a team of analysts to drive value through data insights in multi-product households, collaborating across departments to implement strategies that benefit customers.

As a Recovery Negotiator, you will manage non-fault claims, recover costs, communicate with stakeholders, and ensure claims are effectively closed.