Jobs at Group O

Leads and develops a recruiting team while managing an active requisition load. Responsibilities include full-cycle recruiting, strategic sourcing, process standardization across locations, applicant tracking system management, stakeholder partnership, recruiting analytics, compliance with EEO and OFCCP requirements, vendor management, and recruiting support for business proposals.

Supports recurring and ad hoc reporting by running SQL queries, preparing and validating data, maintaining dashboards, and performing data quality checks. Uses Excel and Power BI to analyze trends, explain variances, and refresh reporting outputs. Documents requirements, researches client questions, resolves inconsistencies, and communicates findings clearly to internal and external stakeholders while working under senior guidance.

Provides client support through phone, email, and chat; manages orders and ERP records; resolves issues; coordinates with internal teams; tracks deliveries and expedited orders; maintains client documentation; educates clients; identifies upsell opportunities; and supports continuous service improvements.

Leads enterprise MarTech and CRM programs across marketing, analytics, engineering, data, creative, legal, brand, and external partners. Manages integrated plans, governance, dependencies, risks, approvals, executive reporting, and technical delivery constraints. Coordinates platforms including Salesforce Marketing Cloud, Braze, customer data platforms, and digital asset management systems. Supports AI-enabled marketing implementations and workflow improvements while influencing stakeholders without direct authority.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.

Designs and improves manufacturing systems, production layouts, workflows, equipment, and quality-control processes. Applies industrial engineering, statistical analysis, lean manufacturing, and Six Sigma methods to reduce waste, costs, and production issues. Responsibilities include production planning, process control, equipment and workspace design using AutoCAD, quality and reliability analysis, documentation, vendor coordination, and technical support during new-production transitions. The role also supports equipment maintenance, production optimization, and peer review activities.

Develops pricing strategies, financial models, business cases, scenario analyses, dashboards, and executive recommendations. Evaluates acquisition and base pricing, fees, promotions, elasticity, customer behavior, competitive positioning, and alternative pricing models. Partners with Product, Marketing, Finance, Sales, and Analytics teams to support pricing tests and strategic initiatives. The role is remote within U.S. time zones and planned for approximately 12 months, with possible extension.

Leads brand partnership marketing strategy, sponsorship development, and end-to-end activation programs across live events and marketing initiatives. Oversees partner relationships, earned media, customer acquisition, go-to-market alignment, budgets, performance measurement, and ROI reporting. Collaborates cross-functionally with brand, creative, social, analytics, communications, and agency teams while coaching a team and presenting recommendations to senior leadership.

Provides reliability and test engineering support for telecom products across new product introduction, production, logistics, and field installation. Develops acceptance, preventive, predictive, destructive, and factory/site testing methods; evaluates reliability, maintainability, equipment effectiveness, and lifecycle costs. Resolves recurring failures using Six Sigma, SPC, RCA, CPK, FMEA, and related methods. Supports production, maintenance, suppliers, customers, process development, engineering changes, and transition to standardized production. Requires extensive carrier-grade telecom hardware/software integration and testing experience.

Identify and evaluate suppliers, negotiate pricing and terms, manage supplier documentation and compliance, monitor supplier performance, and maintain item and supplier data in ERP systems. Collaborate with internal teams to align sourcing strategies, resolve quality or delivery issues, improve procurement processes, and track market and pricing trends.

Design, architect, and manage RF test procedures and equipment for cellular, broadband, and network devices. Develop test scripts, CI test flows, calibration schedules, training, and documentation. Lead validation/verification, statistical process control, corrective actions, and continuous improvement to meet manufacturer and customer requirements.

Lead development and optimization of customer offers to drive subscriber growth and profitability. Build financial models and business cases, evaluate pricing/packaging across segments and channels, partner cross-functionally (Finance, Product, Marketing, Analytics), and deliver executive-ready insights to influence offer strategy and execution.