Jobs at Grand Canyon Education

Provides first-level technical support across multiple companies by triaging and documenting tickets, troubleshooting hardware, software, network, and access issues, and meeting SLA expectations. Supports Windows and Mac environments, classroom and event audiovisual systems, networking, and hardware repairs. The role also assists with technician training, mentors student workers, researches solutions, documents procedures, and delivers remote, phone, chat, and email support.

The Account Executive develops and manages an assigned territory by generating inquiries, building partnerships, presenting online academic programs, and counseling prospective students through the admissions process. The role involves outreach by phone, email, and in-person events, relationship development, territory strategy, and supporting students through early coursework. This is a remote position requiring extensive regional travel, independent work, ambitious target achievement, and occasional evening or weekend availability.

Provides Level-Two technical support to university faculty through phone, email, live chat, social media, and walk-in channels. Troubleshoots classroom technology, browsers, and supported applications; resolves escalated issues, documents cases, coordinates with internal departments, and meets quality assurance and first-contact resolution targets. Supports process improvements, faculty training, and variable shifts, including weekends and holidays.

The Account Executive manages a territory by generating awareness and inquiries for online academic programs, developing community partnerships, and executing events, presentations, calls, and email campaigns. The role also counsels prospective students and families, supports applicants through admissions and early coursework, and promotes student success. This remote position requires extensive territory travel, independent work, evening or weekend availability when needed, and achievement of ambitious sales and enrollment targets.

Leads a geographically dispersed team of University Development Counselors responsible for driving territory growth, generating student inquiries, and supporting enrollment. Develops territory strategies, builds partnerships, coaches and evaluates employees, monitors performance metrics, forecasts results, and ensures operational and regulatory compliance. The role requires extensive travel, strong relationship management, data-driven decision-making, and leadership in a remote environment.

Manage a multi-city territory to generate inquiries and build partnerships for online academic programs. Conduct presentations, calls, and events; counsel prospective students through admissions; meet ambitious targets while traveling extensively. Use CRM and Microsoft Office to track activities and performance. Attend in-person new-hire training in Phoenix.

Manage Manhattan territory to generate inquiries and build partnerships for online programs. Conduct presentations, outreach, and counseling to prospective students, travel extensively, meet ambitious targets, and guide applicants through admission to early coursework completion.

Develops and executes territory strategies to generate inquiries for online academic programs. Builds partnerships, delivers presentations, and counsels prospective students and families throughout the admissions process. Supports students through enrollment and early coursework using phone, email, and in-person communication. The role requires independent work, ambitious sales and growth targets, extensive territory travel, relationship development, coaching, and occasional evening or weekend availability.

Directs HR information systems strategy, operations, reporting, data integrity, security, compliance, integrations, and system optimization. Leads HRIS projects, manages HRIS professionals, oversees Workday HCM configuration across multiple modules, supports ERP implementations, and partners with IT and vendors. Ensures accurate reporting, audit readiness, SOX compliance, and reliable HR data transmissions while aligning system capabilities with organizational needs.

Manage the Union County, New Jersey territory by promoting online academic programs, generating inquiries, developing community partnerships, and executing events, presentations, calls, and emails. Counsel prospective students and their families throughout the admissions process and support their transition into online learning. The role requires independent work, ambitious sales targets, extensive territory travel, relationship building, coaching, and strong communication. New-hire training is conducted in person at the Phoenix campus.

Coordinates affiliation agreements for education and school counseling practicum sites. Responsibilities include contacting affiliates, collecting documentation, routing agreements for signature, tracking statuses, maintaining records, coordinating renewals, addressing concerns, communicating with stakeholders, and improving processes. The role requires strong organization, communication, customer service, multitasking, confidentiality, and high-volume call handling skills, with no supervisory responsibilities.

Provides high-volume technical support to university students through phone, email, live chat, and social media. Troubleshoots online classroom access, browsers, and supported applications; documents resolutions; meets first-contact resolution and call-center performance targets; escalates complex or recurring issues; and collaborates with other departments. Requires strong communication, multitasking, customer service, problem-solving, and adaptability while working assigned evening, weekend, holiday, or alternate shifts in a virtual or call-center environment.

Supervise NOC staff and oversee monitoring, deployment, administration, maintenance, troubleshooting, and incident management for LAN and WAN infrastructure. Manage network changes, backups, disaster recovery, inventory, lifecycle planning, vendors, budgets, metrics, compliance, and process improvements. Lead staffing, training, performance development, and customer service while supporting shift, weekend, and holiday operations.

The Account Executive develops and manages a territory by promoting online academic programs, generating inquiries, building institutional partnerships, and conducting presentations, calls, and events. The role counsels prospective students and families through the admissions process, supports early student success, and works independently toward ambitious targets. Extensive travel, occasional evening or weekend events, strong communication, coaching, time management, and relationship-building skills are required.

The Senior HRIS Analyst configures and optimizes Workday HCM, supports Compensation, Absence, Timekeeping, Talent, and Benefits modules, and manages integrations, reporting, upgrades, testing, and system enhancements. The role analyzes and improves HR processes, maintains data integrity, resolves helpdesk tickets, documents requirements, and serves as a Workday subject matter expert. Responsibilities include leading technical projects, partnering with HR and IT stakeholders, and optimizing Time Tracking, Absence, Integrations, and Security capabilities.

Manage the Newburgh territory to generate inquiries and enrollments for online programs through outreach, events, presentations, and partner relationships. Provide consultative counseling to prospective students, execute territory plans, travel frequently within the territory, and meet ambitious enrollment targets while maintaining accurate records.

Drive territory-based enrollment by building partnerships, generating inquiries, presenting program information, and counseling prospective online students through the admissions process. Manage events, outreach, and follow-up via phone, email, and in-person meetings while meeting ambitious recruitment targets and traveling within the assigned territory.

Manage the Macon, GA territory to drive awareness and inquiry generation for GCU online programs through events, presentations, partner development, outreach, and counseling prospective students. Achieve targets, support applicants through enrollment, use digital tools/CRM, and travel frequently within the territory.

Manage a Rochester territory to drive inquiry generation and enrollments for online programs. Build partnerships, deliver presentations and counseling, execute event plans, and support prospective students through the admissions process while meeting ambitious remote sales targets.

Manage a Florida territory to drive online program awareness and enrollment through outreach, events, partner relationships, presentations, and individualized counseling. Meet ambitious targets, travel within the territory (including evenings/weekends), use digital tools to track inquiries, and support students from application through early course completion.