Jobs at GoodLeap

Sources, qualifies, and signs home improvement contractor partners for GoodLeap’s financing programs. Manages inbound and outbound prospecting, explains financial products and legal agreements, coordinates account handoffs, and collaborates with business development leaders to support partner growth. The role also improves sales processes, develops persuasive proposals and presentations, provides business intelligence-driven guidance, and engages executive stakeholders on new and existing programs.

Leads marketing systems and automation, developing omnichannel campaigns, automated workflows, and AI-assisted marketing tools. Owns campaign design, audience segmentation, journey building, QA, deliverability, taxonomy, UTM governance, and performance reporting. Partners with Salesforce and Databricks teams to support customer data foundations, maintains MarTech standards, evaluates and migrates platforms, coaches stakeholders, and ensures privacy-conscious, measurable campaign execution.

Designs and develops scalable web applications, APIs, and document lifecycle systems using Node.js and AWS. Builds secure solutions for document generation, signing, and vaulting while translating legal and business requirements into compliant technical implementations. Responsibilities include testing, continuous deployment, code reviews, system optimization, monitoring, troubleshooting, and mentoring engineers. Collaborates with product, engineering, and legal stakeholders to deliver reliable, high-availability document services.

Leads marketing systems and automation by designing omnichannel campaigns, building governed automated workflows, maintaining the MarTech stack, and coaching partner teams. Supports customer data infrastructure with Salesforce and Databricks, oversees campaign taxonomy and standards, validates SQL and HTML, manages migrations, and reports campaign performance. The role also applies AI-assisted marketing tools while ensuring privacy, consent, testing, deliverability, and data governance in a consumer lending environment.

Leads the AI Transformation engineering team, overseeing hiring, coaching, architecture, delivery, reliability, and operational health for agentic AI solutions. Guides LLM integrations, MCP orchestration, evaluation frameworks, plugins, usage analytics, CI/CD, observability, security, compliance, and auditability. Partners with Product, business units, Security, Compliance, and AI Governance to deliver scalable AI initiatives and track adoption, quality, and velocity.

Designs and scales secure backend services, APIs, payment workflows, and financial tools for contractors. Responsibilities include system architecture, integrations, software lifecycle ownership, testing, deployment, observability, incident response, and operational excellence. The role collaborates with Product, Design, Finance, Risk, and Operations while mentoring engineers and promoting scalable, maintainable, reliable systems.

Lead the architecture, development, and scaling of full-stack applications powered by AI and LLMs. Design agentic workflows, embedding systems, personalized content delivery, and MCP integrations across web, mobile, SMS, voice, and APIs. Provide technical leadership, mentor engineers, improve reliability and performance, ensure security and privacy compliance, and drive initiatives from planning through production.

Build, maintain, monitor, and scale enterprise platform services spanning IAM, communications, payments, and API gateways. Design highly available and fault-tolerant products, evaluate technical tradeoffs, contribute to platform roadmaps and technical strategy, and collaborate with product, architecture, and design teams. The role also mentors engineers, promotes software quality and operational excellence, and applies backend platform engineering, API, messaging, DevOps, and AI-assisted development expertise.

Own the unified roadmap for AI Transformation and Salesforce products. Lead discovery, requirements, prioritization, backlog management, delivery, adoption, and go-to-market coordination across two engineering teams. Partner with business, Legal, Security, Compliance, and Salesforce stakeholders to implement generative and agentic AI solutions, automation, and platform enhancements. Define product metrics, analyze performance, communicate strategy and trade-offs, and drive scalable products that improve employee and customer experiences.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and network connectivity; documenting resolutions; installing hardware and software; supporting onboarding and technical training; maintaining technology inventory; identifying recurring issues; improving IT processes; and participating in projects and after-hours on-call rotations.

Supports Spanish- and English-speaking customers and installer partners, resolves concerns, manages project pipelines, analyzes data and trends, conducts installer audits and due diligence, and investigates suspicious activity. The role focuses on improving customer experience, maintaining accurate records, partnering with installers, and ensuring GoodLeap standards are met.

Supports customers in Spanish and English, partners with installers to improve customer experience, manages project pipelines, investigates suspicious activity, analyzes data and trends, and performs monthly installer due diligence checks. The role requires strong communication, customer service, project management, record keeping, Excel proficiency, and knowledge of solar, mortgage, and finance.

Manages installer relationships and customer support on GoodLeap’s platform. Responsibilities include resolving customer concerns, improving customer experience, managing project pipelines, investigating suspicious activity, analyzing data and trends, and conducting monthly installer due diligence checks.

Supports customers and installer partners by resolving concerns, improving customer experience, managing project pipelines, analyzing data and trends, investigating suspicious activity, and conducting monthly installer due diligence checks. The role requires strong communication, customer service, project management, record keeping, multitasking, and proficiency with Excel and data analysis, along with knowledge of solar, mortgage, and finance.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and connectivity; documenting resolutions; identifying recurring issues; installing equipment and software; maintaining inventory; training users; supporting new-hire orientations; improving IT processes; and participating in projects and after-hours on-call rotations.

Owns a strategic initiatives portfolio involving financial models, internal software, and product features. Translates ambiguous business needs into executable plans, makes technical and product decisions, manages stakeholder relationships, and ensures reliable production outcomes. Manages and mentors Senior Associates, reviews AI-assisted work, establishes responsible AI coding practices, and remains hands-on in building solutions with AI agents.

Build and maintain financial models, internal tools, and product features supporting lending programs. Conduct user discovery, document workflows, define problems, and direct AI coding agents to prototype solutions. Review AI-generated output, validate assumptions and data, support shipped tools, resolve minor issues, and escalate architecture or infrastructure decisions. The role requires strong analytical and finance skills, advanced Excel proficiency, curiosity about AI, critical thinking, perseverance, and communication with nontechnical stakeholders.

Provides legal and regulatory counsel for mortgage and HELOC products, consumer credit, lending, debt collection, privacy, and solar financing. Advises business units, manages outside counsel, supports compliance with applicable laws and policies, and handles related product, litigation, complaint, and examination matters.

The Senior Manager develops omnichannel campaigns, designs audiences and customer journeys, builds supervised marketing automations, and maintains marketing technology standards. The role partners with Salesforce and Databricks teams on customer data, governs campaign taxonomy and tracking, reports performance, evaluates and migrates marketing tools, and coaches partner teams. It also requires validating SQL, HTML, and AI-generated marketing operations output while applying privacy, consent, deliverability, and data-sensitivity standards in a consumer lending environment.

Supports GoodLeap’s Capital Markets Legal team with structured finance transactions, including securitizations, warehouse facilities, and forward flows. Responsibilities include preparing and organizing transaction documents, managing closing deliverables and electronic binders, drafting corporate governance documents, maintaining compliance trackers, improving legal processes with AI tools, and collaborating with Finance, Treasury, Operations, Compliance, attorneys, and external counsel.