Jobs at GoodLeap

The Business Development Manager identifies, qualifies, and signs home improvement contractor partners. Responsibilities include inbound and outbound prospecting, cold calling and emailing, explaining financing products and legal agreements, coordinating larger accounts with outside sales, and supporting partner growth through business intelligence and strategic guidance. The role also improves sales processes, develops proposals and presentations, collaborates with leadership, and contributes to new business initiatives.

Lead the architecture, development, and scaling of full-stack applications powered by AI and LLMs. Design agentic workflows, embedding systems, personalized content delivery, and MCP integrations across web, mobile, SMS, voice, and APIs. Provide technical leadership, mentor engineers, improve reliability and performance, ensure security and privacy compliance, and drive initiatives from planning through production.

Build, maintain, monitor, and scale enterprise platform services spanning IAM, communications, payments, and API gateways. Design highly available and fault-tolerant products, evaluate technical tradeoffs, contribute to platform roadmaps and technical strategy, and collaborate with product, architecture, and design teams. The role also mentors engineers, promotes software quality and operational excellence, and applies backend platform engineering, API, messaging, DevOps, and AI-assisted development expertise.

Own the unified roadmap for AI Transformation and Salesforce products. Lead discovery, requirements, prioritization, backlog management, delivery, adoption, and go-to-market coordination across two engineering teams. Partner with business, Legal, Security, Compliance, and Salesforce stakeholders to implement generative and agentic AI solutions, automation, and platform enhancements. Define product metrics, analyze performance, communicate strategy and trade-offs, and drive scalable products that improve employee and customer experiences.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and network connectivity; documenting resolutions; installing hardware and software; supporting onboarding and technical training; maintaining technology inventory; identifying recurring issues; improving IT processes; and participating in projects and after-hours on-call rotations.

Supports Spanish- and English-speaking customers and installer partners, resolves concerns, manages project pipelines, analyzes data and trends, conducts installer audits and due diligence, and investigates suspicious activity. The role focuses on improving customer experience, maintaining accurate records, partnering with installers, and ensuring GoodLeap standards are met.

Supports customers in Spanish and English, partners with installers to improve customer experience, manages project pipelines, investigates suspicious activity, analyzes data and trends, and performs monthly installer due diligence checks. The role requires strong communication, customer service, project management, record keeping, Excel proficiency, and knowledge of solar, mortgage, and finance.

Manages installer relationships and customer support on GoodLeap’s platform. Responsibilities include resolving customer concerns, improving customer experience, managing project pipelines, investigating suspicious activity, analyzing data and trends, and conducting monthly installer due diligence checks.

Supports customers and installer partners by resolving concerns, improving customer experience, managing project pipelines, analyzing data and trends, investigating suspicious activity, and conducting monthly installer due diligence checks. The role requires strong communication, customer service, project management, record keeping, multitasking, and proficiency with Excel and data analysis, along with knowledge of solar, mortgage, and finance.

Provides Level 2 IT help desk support for employees across the US and Mexico. Responsibilities include troubleshooting hardware, software, operating systems, applications, and connectivity; documenting resolutions; identifying recurring issues; installing equipment and software; maintaining inventory; training users; supporting new-hire orientations; improving IT processes; and participating in projects and after-hours on-call rotations.

Owns a strategic initiatives portfolio involving financial models, internal software, and product features. Translates ambiguous business needs into executable plans, makes technical and product decisions, manages stakeholder relationships, and ensures reliable production outcomes. Manages and mentors Senior Associates, reviews AI-assisted work, establishes responsible AI coding practices, and remains hands-on in building solutions with AI agents.

Build and maintain financial models, internal tools, and product features supporting lending programs. Conduct user discovery, document workflows, define problems, and direct AI coding agents to prototype solutions. Review AI-generated output, validate assumptions and data, support shipped tools, resolve minor issues, and escalate architecture or infrastructure decisions. The role requires strong analytical and finance skills, advanced Excel proficiency, curiosity about AI, critical thinking, perseverance, and communication with nontechnical stakeholders.

Provides legal and regulatory counsel for mortgage and HELOC products, consumer credit, lending, debt collection, privacy, and solar financing. Advises business units, manages outside counsel, supports compliance with applicable laws and policies, and handles related product, litigation, complaint, and examination matters.

The Senior Manager develops omnichannel campaigns, designs audiences and customer journeys, builds supervised marketing automations, and maintains marketing technology standards. The role partners with Salesforce and Databricks teams on customer data, governs campaign taxonomy and tracking, reports performance, evaluates and migrates marketing tools, and coaches partner teams. It also requires validating SQL, HTML, and AI-generated marketing operations output while applying privacy, consent, deliverability, and data-sensitivity standards in a consumer lending environment.

Supports GoodLeap’s Capital Markets Legal team with structured finance transactions, including securitizations, warehouse facilities, and forward flows. Responsibilities include preparing and organizing transaction documents, managing closing deliverables and electronic binders, drafting corporate governance documents, maintaining compliance trackers, improving legal processes with AI tools, and collaborating with Finance, Treasury, Operations, Compliance, attorneys, and external counsel.

Drive hypothesis-led strategic analysis, build financial models, and deliver executive-ready recommendations. Support M&A and partnerships, lead cross-functional workstreams to execute initiatives, partner with Technology on architecture and AI enablement, and measure realized value against business cases.

Performs consumer compliance tasks, including preparing and mailing adverse action notices under the Equal Credit Opportunity Act, managing regulatory compliance queues, distributing compliance mail, monitoring inboxes, and supporting Compliance Manager projects. Requires strong organization, attention to detail, communication, work ethic, and proficiency with Microsoft Office applications. Encompass experience is helpful but not required.

Build and maintain pricing models for solar, storage, and home-improvement financing. Clean and validate utility rate data, analyze tariff structures, run pricing scenarios, and recommend pricing to maximize win rate and profitability. Collaborate with Capital Markets, Accounting, FP&A, Data Engineering, and Legal. Present findings to leadership, mentor junior analysts, and maintain an auditable tariff dataset to support product expansion and compliance.

Lead analysis of originated loan portfolio performance, build data-driven narratives for investors, present strategic insights to institutional investors, commission borrower and macroeconomic research, and coordinate cross-functional teams to preserve investor trust and support capital markets activity.

Lead and grow the Funding & Payments engineering organization, owning architecture, reliability, and delivery for underwriting, funding, and payments systems. Drive distributed, event-driven microservices, CI/CD, observability, security/compliance, and cross-functional alignment with Product, Risk, and Operations. Hire and mentor managers and senior ICs, set KPIs, manage technical debt, and establish on-call and incident response for high-throughput financial transactions.