Jobs at GoodLeap

Lead go-to-market strategy and execution for B2B payments, financing, and emerging SaaS products. Drive product positioning, launches, campaigns, and sales enablement. Partner with Product, Sales, Customer Success, and Creative. Define KPIs, analyze performance, optimize adoption and revenue, and translate customer and market insights into product and commercial recommendations.

Provide sales support to licensed loan officers by reviewing and preparing mortgage files, ordering disclosures, running automated underwriting, taking inbound/outbound calls, gathering borrower information, troubleshooting loan files, and attending training toward a licensed loan officer role.

Hands-on FP&A role owning budgeting, forecasting, variance analysis, and management reporting. Produce monthly/quarterly close packages, executive and board materials, and ad hoc analyses. Maintain data integrity across Workday and Adaptive Planning, optimize reporting workflows, and automate recurring processes using Excel, Power Query, scripting, or AI tools. Partner with business units and Finance leadership to translate results into actionable insights.

Lead GoodLeap's earned media and executive visibility strategy, manage day-to-day media relations, secure coverage and speaking/award opportunities, support announcements and crisis communications, and build PR processes, measurement, and agency/tool relationships to drive business impact.

Lead go-to-market strategy and execution for B2B payments, financing, and emerging SaaS for home improvement trades. Develop positioning, run launches and adoption campaigns, enable sales with assets and training, analyze KPIs to optimize performance, and translate customer and market insights into product and growth recommendations.

The Business Development Manager will identify and sign new Home Improvement Contractors, ensure partner success, and collaborate on sales processes to drive growth.

Own day-to-day risk and fraud case resolution for HELOCs, investigate alerts and flagged accounts, perform identity verification, communicate with borrowers, and escalate as needed. Cross-train on post-approval operations casework (closing, recording, booking, disputes, vendor coordination). Identify and define efficiency and automation opportunities, maintain SOPs, support audits/compliance, and partner with Product and Engineering to implement process improvements.

Manage day-to-day risk and fraud cases for HELOCs from intake to disposition. Investigate alerts, verify identity, review homeowner cashouts, communicate with borrowers, and escalate as needed. Cross-train on post-approval operations (closing, recording, booking, disputes, vendor coordination). Identify automation opportunities, define SOPs, support audits and continuous process improvement in a fast-paced fintech environment.

Own day-to-day risk and fraud case resolution for HELOCs, investigate alerts and account takeovers, perform identity verification, communicate with borrowers, support post-approval operations, drive efficiency and automation, develop SOPs, and assist audits and cross-functional escalation.

The Principal Product Manager will oversee the fraud and risk product strategy, collaborating with multiple teams to enhance user experience while mitigating fraud losses. Responsibilities include analyzing fraud patterns, managing vendor relationships, and ensuring regulatory compliance.

The Director of Investor Relations leads analysis on asset performance, builds narratives for investors, and directs collaboration across teams to enhance presentations and insights to institutional investors.