Jobs at gategroup

Serves as an HR business partner to flight kitchen leadership, supporting workforce planning, recruiting, employee and labor relations, policy interpretation, compliance, training, investigations, reporting, and employee retention. Advises management on employment law, EEO, Title VII, union grievances, and organizational needs. The role requires strong communication, leadership, analytical, organizational, and relationship-building skills in a fast-paced production kitchen environment.

Serve as the central contact for new hires in unit-based kitchens: schedule and facilitate orientation, conduct tours and introductions, assign mentors, ensure two-week training plans, lead new-employee assessments, coordinate performance reviews, document processes, and collaborate with operations and HR management. Role requires on-site presence and varied schedule.

Leads strategic sourcing, supplier management, procurement, negotiations, and vendor onboarding for North American lounges. Develops category and supplier strategies for food, beverages, equipment, supplies, and services while optimizing cost, quality, compliance, and guest experience. Manages supplier networks, scorecards, business reviews, risk mitigation, forecasting, regulatory compliance, and support for new lounge openings. Collaborates with operations, culinary, finance, quality, and procurement stakeholders.

Supports regional development, deployment, maintenance, and improvement of IDS supply chain processes. Responsibilities include documenting SOPs and material flows, enabling unit rollouts, training teams, managing receiving and inventory controls, supporting traceability and digital tool enhancements, tracking KPIs, conducting compliance checks, and improving inventory accuracy, waste reduction, routing, and operational performance.

Six-month internship supporting gategroup’s Customer Experience team in delivering its presence at the WTCE expo. Responsibilities include preparing schedules and presentations, coordinating meetings, supporting staffing and event workstreams, organizing seminars and training, assisting with booth construction and event operations, and coordinating customer, media, and corporate events. The role requires strong organization, communication, collaboration, attention to detail, and proficiency in Microsoft Office.

Coordinates ERP master data, BOM accuracy, MRP processes, purchasing workflows, inventory activities, and production-related transactions. Generates exception, variance, and forecast reports; manages material substitutions, vendor requests, BOM changes, and ERP helpdesk issues. Serves as the unit’s ERP super user, supports physical inventory and month-end activities, trains employees on purchasing functions, and bridges communication between purchasing, production, finance, and suppliers.

Designs, builds, operates, and improves enterprise middleware and integration services across business applications and external partners. Responsibilities include API, messaging, and batch integration development; data mapping; secure connectivity; CI/CD; monitoring and observability; incident troubleshooting; release management; documentation; resilience; disaster recovery; and security controls. The role collaborates globally with architects, application teams, and partners while supporting both project delivery and production operations.

Leads airline customer operational performance across North American stations. Analyzes KPIs, service, quality, safety, financial, and customer feedback data; develops recovery and continuous-improvement plans; manages incidents, escalations, and root-cause actions; coordinates cross-functional teams; governs demand data; presents performance reviews; and supports airline contract and repricing discussions. The role requires extensive customer engagement, multi-location coordination, airline catering knowledge, and approximately 50% travel.

Processes and reconciles vendor invoices, payments, vendor accounts, accruals, prepayments, and AP ledgers. Handles invoice queries, payment runs, documentation, mailbox management, audit support, KPI reporting, and compliance with accounting and VAT requirements. Supports process improvements and maintains AP procedures within the shared service center.

The IT Quality Assurance Specialist will ensure software quality by testing applications, identifying defects, and collaborating with IT teams to enhance user experience.

Leads airline customer operational performance across North American stations. Analyzes service, quality, safety, demand, financial, and customer data; drives recovery plans, continuous improvement, root-cause analysis, and KPI outcomes. Coordinates station, supply chain, finance, commercial, and operational excellence teams, manages escalations and performance reviews, supports contract discussions, and maintains network-level service delivery and customer communications.

Leads airline customer operational performance across a North American network. Analyzes service, quality, safety, demand, financial, and customer feedback data; develops recovery and continuous-improvement plans; manages incidents, escalations, KPIs, and executive reporting. Coordinates station operations, supply chain, finance, procurement, commercial, and operational excellence teams to improve service delivery, protect margins, govern demand data, and maintain customer confidence. The role requires approximately 50% travel and extensive airline-facing collaboration.

Lead unit-level financial reporting, controls, and analysis for regions generating >$50M revenue. Oversee month-end reporting, budgeting, internal controls testing, KPI development, cost control initiatives, and support pricing and profitability analysis.

Support and monitor unit Environmental, Health & Safety programs focused on preventing occupational injuries and ensuring environmental and OSHA/EPA compliance. Deliver and manage safety training, maintain training matrices, investigate incidents, develop corrective actions, liaise with clients, conduct audits, and drive continuous improvement in safety practices across the unit.

Manages full-cycle, high-volume recruiting for hourly union personnel, including sourcing, screening, interviewing, hiring, onboarding, reference checks, and pre-employment compliance. Partners with HR and operations on workforce planning, job requirements, manager coaching, training, recruiting partnerships, applicant data maintenance, and reporting. Requires strong interviewing, employment-law knowledge, communication, organization, relationship-building, analytical, and computer skills.

Supports consolidated financial statements, monthly, quarterly, and annual reporting, financial close, intercompany reporting, data validation, regulatory submissions, and finance projects. Collaborates with global finance teams to collect and analyze data, improve reporting controls, and automate processes. Requires accounting or finance education, 3+ years of relevant experience, knowledge of IFRS or Swiss GAAP, and familiarity with financial systems, analytics, visualization, and reporting tools.

Owns and designs end-to-end Technology Alignment Office processes enabled through ServiceNow. Responsibilities include defining process architecture, controls, approvals, KPIs, SLAs, integrations, and automation; managing process changes from requirements through deployment and adoption; monitoring performance and compliance; driving continuous improvement; and coordinating stakeholder alignment, documentation, training, and knowledge transfer.

Leads airline customer operational performance across North American stations. Analyzes service, quality, safety, demand, financial, and customer feedback data; develops recovery and continuous-improvement plans; governs KPI reporting and airline performance reviews; manages incidents, escalations, root-cause analysis, and corrective actions; coordinates cross-functional operations, supply chain, finance, procurement, and commercial teams; and supports customer communications, contract discussions, and service delivery improvements.

Leads US and Canadian tax operations, including tax accounting, planning, compliance, audits, filings, and tax strategy. Supports global transactions, entity restructurings, acquisitions, and tax due diligence. Manages income, sales and use, property, payroll, and business license tax matters; oversees tax provisions and deferred tax analysis under IAS 12. Supervises and develops internal staff, coordinates external consultants, and ensures accurate reporting and timely compliance.

Coordinates ERP master data, BOM accuracy, MRP processes, purchasing transactions, inventory activities, forecasts, reports, and ERP support requests. Serves as the unit’s ERP super user and liaison between purchasing, production, finance, vendors, and operations. Reviews BOM changes, manages material requests and substitutions, supports physical inventory and month-end activities, trains employees on ERP purchasing functions, and assists with production backflushing and goods issue transactions.