Jobs at gategroup

As a Flight Checker, you'll ensure compliance with meal specifications, check special requests, complete security procedures, and report delays while working in a fast-paced, team-oriented environment.

The IT Application Analyst role involves supporting regional applications, analyzing workflows, managing requirements, ensuring data integrity, and providing user training. It bridges business needs and IT solutions while promoting efficiency and decision-making.

Analyze large datasets, develop predictive models, collaborate with stakeholders, create visualizations, and present insights to leadership.

Prepare and stock airline galleys and trolleys per airline specifications, moving completed flights to final assembly. Tasks include unloading washed trolleys, restocking drawers with service items, heavy lifting, and working shifts in varying temperatures and conditions.

Responsible for managing the Air Canada account globally, leading business development efforts, ensuring customer satisfaction, and overseeing contract negotiations and profitability.

The Flight Coordinator coordinates meal counts with customer counts for flights, communicates with service crews, and handles logistics effectively while ensuring compliance with company policies and procedures.

The Flight Coordinator manages meal counts and communicates with the onboard service crew to ensure customer satisfaction during flights. This role involves handling calls, paperwork, and ensuring all flight components are accurately conveyed to the service team.

Analyze business requirements and design system solutions for SAP FICO, ensuring compliance and supporting implementations across the organization.

Supervise dish, beverage, preload and transportation teams to ensure timely, compliant catering production. Manage staffing, training, safety, inventory, cost control, reporting, maintenance coordination, and union-related performance actions to meet airline specifications and quality standards.

Lead unit-level financial reporting, controls, and analysis for regions generating >$50M revenue. Oversee month-end reporting, budgeting, internal controls testing, KPI development, cost control initiatives, and support pricing and profitability analysis.

Provide general operational support in a travel and hospitality setting, helping improve customer journeys and culinary experiences by assisting guests and teammates to deliver memorable service.

Handle passenger claims and pre-order inquiries across email/CRM/ticketing systems. Triage, investigate, and coordinate with Payments, Logistics, IT, and Finance to resolve refunds, replacements, and order issues. Maintain case records, report on incidents, identify recurring problems, and ensure SLA compliance. Support preorder validation, updates, cancellations, and integration with invoicing and dispatch.

Serve as HR business partner for a flight kitchen unit: advise managers on employee/labor relations, recruitment, onboarding, training, policy compliance, EEO/Title VII investigations, reporting, and workforce planning to support retention and operational goals.

Provide primary administrative support for airport transport operations: analyze computer screens, prepare driver run sheets, assign drivers to gates/flights, perform meal QA, monitor departures, track flight/gate/meal changes, act as backup supervisor, log customer calls, and rotate shifts.

Lead frontline hourly recruitment across a business unit: set goals, manage vendors and a recruitment team, implement sourcing strategies, ensure compliance, analyze applicant data, deliver reporting, and support workforce planning and employer branding.

The Flight Checker is responsible for coordinating flight adjustments, ensuring compliance with safety regulations, and communicating with relevant departments about any operational irregularities before dispatch.

The IT Legal Associate supports IT legal matters, assisting in drafting and negotiating agreements, ensuring compliance, conducting legal research, and collaborating with stakeholders in a global environment.

As an Equipment Assembler, you will assemble beverages and other non-food items for flights, work various shifts, and maintain communication with the team.

Serve as the airline customer liaison to Gate Gourmet operations, managing account performance, inventory, quality, billing accuracy, and customer communications. Drive KPI reporting, audits, root-cause analysis, special event coordination, and ensure compliance with airline-specific systems and service agreements to meet customer expectations.

Lead food safety and quality engineering for catering/manufacturing operations: manage HACCP/HARPC programs, audits, corrective actions, supplier audits, regulatory compliance (USDA/APHIS), quality improvement projects, KPI tracking, investigations, staff training, and liaison to Corporate QA. Ensure compliance with customer and federal requirements and drive defect prevention and continuous improvement.