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Artificial Intelligence • Big Data • Healthtech • HR Tech • Machine Learning • Software • Big Data Analytics
Provide frontline member support through phone, chat, and email. Explain healthcare benefits and claims, guide members toward quality care, resolve complex issues, de-escalate concerns, collaborate across departments, escalate feedback, follow evolving procedures, and protect member privacy under HIPAA and data security requirements.
Artificial Intelligence • Big Data • Healthtech • HR Tech • Machine Learning • Software • Big Data Analytics
Own revenue and quarterly quota for the Central region’s 1,000–9,999 life segment. Build and grow relationships with benefits brokers, consultants, general agents, and employers; activate partners; manage strategic advisor relationships; close complex deals; and shape territory strategy with cross-functional sales partners.
Artificial Intelligence • Big Data • Healthtech • HR Tech • Machine Learning • Software • Big Data Analytics
Own the information security risk register, risk assessments, vendor risk reviews, risk exceptions, security findings remediation, compliance training, policies, and governance reporting. Partner with engineering and company leaders to enforce remediation and strengthen the control environment. Scale GRC through AI, scripting, and automation while supporting HIPAA, SOC 2, ISO 27001, and HITRUST compliance.
