Jobs at Futu Holdings Limited

Provide multilingual customer support via phone, email, and chat; onboard clients; assist with account opening, verification and funding; guide use of platform tools (non-advisory); resolve and escalate issues; maintain records; contribute to knowledge base and process improvements; perform ad-hoc duties.

The Client Success Specialist responds to inquiries, guides onboarding, assists with account registration, and resolves customer concerns while contributing to service processes.

Manage and grow relationships with priority clients, handle account opening and inquiries, recommend wealth products, provide telemarketing outreach, and coordinate with marketing and internal teams to meet sales targets and KPIs while ensuring compliance.

The role involves optimizing user conversion through data analysis, A/B testing, and collaboration with ads and content teams to enhance operational efficiency and customer acquisition strategies.

Lead moomoo's brand strategy and identity in Saudi Arabia: define positioning, oversee integrated campaigns, ensure cultural and regulatory localization, set brand KPIs tied to growth, manage creative partners and local team, and translate financial products into clear, trust-building narratives for Saudi retail investors.

The Relationship Manager will prospect and maintain relationships with Private Wealth clients, implement growth initiatives, and achieve sales targets while providing tailored solutions and advice.

Support marketing and retail operations by helping plan and execute events, conducting market and competitor research, assisting daily retail store operations, and providing customer service during peak periods. Gain exposure to financial product marketing and collaborate with cross-functional teams in a fast-paced fintech environment.

The role involves reviewing Corporate Actions best practices, designing back-office systems, collaborating for system implementation, and adapting to regulations in the international securities sector.

As the Director of AML Compliance, you will lead a team to enforce anti-money laundering policies, ensure regulatory compliance, and manage investigations.

Manage and grow relationships with high-value Canadian clients, provide premium client service across the lifecycle, support retention and asset growth, coordinate with internal teams, maintain CRM records, deliver market insights, and ensure compliance with regulatory and internal policies.

Manage Reddit channel strategy, optimize customer acquisition, create high-quality content, and oversee community engagement while analyzing data to boost ROI.

This role involves optimizing user conversion funnels through data analysis, designing A/B tests, and enhancing user acquisition strategies in the financial sector.

Lead Cantonese-first brand storytelling and copy across Futubull and moomoo in Hong Kong. Own campaign ideation and execution across channels, translate complex finance into clear engaging narratives, mentor and elevate the in-house creative team, build scalable brand voice systems, and oversee filmic storytelling from development through production.

Support execution of online partnership and influencer (KOL) campaigns, assist with offline event planning and operations, edit and organize marketing assets, provide administrative support, and help manage partner and influencer relationships to drive customer acquisition and brand awareness.

The Investment Specialist transforms financial knowledge into actionable investment strategies, educates retail clients, and ensures compliance and accuracy in content while representing moomoo at events.

The Compliance Intern ensures adherence to laws and policies, conducts KYC reviews, manages alerts, and participates in compliance projects.

The Business Development & Strategic Partnerships Manager will identify and grow strategic partnerships, focusing on relationships within the Australian financial ecosystem to enhance brand presence and engagement.

The role involves analyzing investor behavior, developing community engagement strategies, nurturing high-potential users, and optimizing user growth initiatives in the Thai-speaking community.

Assist in planning, executing, and promoting events for B2C and corporate initiatives, gaining hands-on experience in event management and marketing campaigns.

Develop relationships with industry experts to drive user growth for investment and finance offerings, collaborating with various teams and monitoring industry trends.