Jobs at Freedom Mortgage

Manage daily operations of a mortgage sales team: coach and train Loan Advisors, monitor KPIs and pipeline quality, enforce QA/compliance, handle escalations, and support company training initiatives while meeting departmental goals. Requires flexible hours including some evenings and Saturdays.

Manage and resolve high-risk loan and complex customer disputes by performing root-cause analyses, coordinating across departments, handling escalations, and ensuring regulatory compliance. Provide empathetic customer service via inbound/outbound calls, maintain confidentiality, document resolutions, and recommend process improvements to reduce future complaints.

Review and intake loss mitigation documents, upload and index files into EDMS/Tempo, track outstanding items, issue borrower letters, communicate file status with underwriting and legal teams, review foreclosure timelines, ensure quality and timeline compliance, and process/document imaging tasks.

Design, build, and support end-to-end enterprise intelligence solutions and cloud data platforms. Lead solution architecture, data engineering, analytics, and AI/ML (including LLMs/RAG) to create governed, reusable enterprise data products, applications, and decision-support tools. Ensure security, governance, CI/CD, and operational excellence while collaborating with stakeholders and mentoring engineers.

Manage filing and follow-up of FHA Part B and non‑conveyance claims (CWCOT, SFLS) and loss mitigation claims (PFS, Partial, SFB, Mod, HAMP). Monitor title package submissions, resolve suspended claim exceptions, track payments, maintain reports/queues, and meet investor/HUD timelines to minimize losses.

The program trains college graduates to become licensed Loan Advisors through sales and soft skills training, KPI management, and networking to progress within Freedom Mortgage.

Lead and support mortgage servicing transaction management, system integrations, data validation, and reporting. Partner with business, technology, vendors, and servicing teams to onboard MSR transactions, improve loan boarding processes, validate data integrations, and support investor and client reporting.

Senior treasury leader responsible for modernizing treasury operations, cash management, liquidity forecasting, banking relationships, reconciliations, automation, reporting standardization, controls, and building a high-performing treasury team.

Entry-level sales development program for college graduates to become licensed Loan Advisors. Participants receive sales and soft-skills training, networking, KPI-driven coaching, and must pass the NMLS S.A.F.E. exam. Role emphasizes rapport-building, negotiation, customer service, time management, and meeting program sales objectives in a hybrid, metric-focused environment.

The Sales Training Program equips graduates with the skills to become licensed Loan Advisors, emphasizing sales techniques, networking, customer service, and achieving performance goals.

A launch program for college graduates to become licensed Loan Advisors by completing NMLS S.A.F.E. licensing, sales and soft-skills training, KPI-driven coaching, networking, and hands-on mortgage sales experience. Hybrid role focused on performance, customer service, and transitioning into a sales career with commission eligibility and benefits.

An entry-level, hybrid sales training program for recent college graduates to become licensed Loan Advisors. Participants complete S.A.F.E. licensing, receive sales and soft-skills training, develop rapport-building and negotiation techniques, meet KPIs in a metric-driven environment, provide excellent customer service, and transition into a sales role at Freedom Mortgage.

Two-part sales development program for college graduates to become licensed Loan Advisors. Participants receive sales and soft-skills training, prepare for and must pass the NMLS S.A.F.E. exam, learn mortgage industry tools and KPIs, deliver customer service, and transition into sales roles at Freedom Mortgage while meeting attendance, performance, and compliance expectations.

A college-graduate training program preparing participants to become licensed Loan Advisors by passing the NMLS S.A.F.E. exam. Responsibilities include sales and soft-skills training, rapport-building, meeting KPIs, customer service, using mortgage software tools, attending company events, and transitioning into a sales role at Freedom Mortgage while complying with company policies.

An entry-level, hybrid sales development program for recent college graduates to become licensed Mortgage Loan Advisors. Participants receive sales and soft-skills training, must pass the NMLS S.A.F.E. exam, meet KPIs, provide customer service, and transition into sales roles at Freedom Mortgage upon successful completion.

Entry-level, cohort-based sales development program training college graduates to become licensed Loan Advisors. Participants study for and must pass the NMLS S.A.F.E. exam, receive sales and soft-skills training, practice rapport-building and negotiation, meet KPIs in a metric-driven environment, provide excellent customer service, and transition into a sales role within the company upon program completion.

A paid training program for recent college graduates to become licensed mortgage Loan Advisors. Participants receive sales and soft-skills training, must pass the NMLS S.A.F.E. exam, meet KPIs, deliver customer service, use mortgage software, attend company events, and transition into a sales role at Freedom Mortgage upon successful completion.

The Launch Sales Development Program prepares graduates to become licensed Loan Advisors through soft skills and sales training, networking, and certification opportunities.

The program trains college graduates to become licensed Loan Advisors, enhancing their sales skills and providing certifications necessary for the mortgage industry.

Entry-level sales training program for college graduates to become licensed Loan Advisors. Includes S.A.F.E. exam preparation, sales and soft-skills training, KPI-driven performance, customer service, networking, and progressive transition into a Loan Advisor role at Freedom Mortgage. Hybrid role requiring local commuting and U.S. work authorization.