Jobs at Freedom Mortgage

Entry-level sales training program for college graduates to become licensed Loan Advisors. Includes S.A.F.E. exam preparation, sales and soft-skills training, KPI-driven performance, customer service, networking, and progressive transition into a Loan Advisor role at Freedom Mortgage. Hybrid role requiring local commuting and U.S. work authorization.

Manage and resolve high-risk loan and complex customer disputes by performing root-cause analyses, coordinating across departments, handling escalations, and ensuring regulatory compliance. Provide empathetic customer service via inbound/outbound calls, maintain confidentiality, document resolutions, and recommend process improvements to reduce future complaints.

Manage daily operations of a mortgage sales team: coach and train Loan Advisors, monitor KPIs and pipeline quality, enforce QA/compliance, handle escalations, and support company training initiatives while meeting departmental goals. Requires flexible hours including some evenings and Saturdays.

Manage filing and follow-up of FHA Part B and non‑conveyance claims (CWCOT, SFLS) and loss mitigation claims (PFS, Partial, SFB, Mod, HAMP). Monitor title package submissions, resolve suspended claim exceptions, track payments, maintain reports/queues, and meet investor/HUD timelines to minimize losses.

The program trains college graduates to become licensed Loan Advisors through sales and soft skills training, KPI management, and networking to progress within Freedom Mortgage.

Lead and oversee all financial reporting activities, ensuring GAAP compliance, preparing technical accounting guidance and filings, supporting M&A accounting, managing staff, and developing reporting policies and procedures.

Lead and support mortgage servicing transaction management, system integrations, data validation, and reporting. Partner with business, technology, vendors, and servicing teams to onboard MSR transactions, improve loan boarding processes, validate data integrations, and support investor and client reporting.

Senior treasury leader responsible for modernizing treasury operations, cash management, liquidity forecasting, banking relationships, reconciliations, automation, reporting standardization, controls, and building a high-performing treasury team.

The Finance Manager oversees financial analyses, reporting, forecasting, and optimizes financial processes to support mortgage loan origination and servicing.

The Senior Financial Analyst supports mortgage business segments through financial reporting, variance analyses, forecasting, and process improvement while training junior analysts.

Manage talent and engagement programs end-to-end: prioritize and align business needs, schedule resources, execute engagement initiatives (surveys, team building), oversee program lifecycle, stakeholder communication, reporting, and continuous improvement. Promote positive culture and employee development while coordinating with leadership.

The Sales Training Program equips graduates with the skills to become licensed Loan Advisors, emphasizing sales techniques, networking, customer service, and achieving performance goals.

The Sales Training Program prepares recent graduates to become licensed Loan Advisors, enhancing their sales skills and offering professional growth through training, networking, and performance management.

The FHA Loss Analyst ensures compliance of claims with investor and insurer requirements, conducts loss analysis, and provides reports to reduce loss exposure.

The Launch Sales Development Program prepares graduates to become licensed Loan Advisors through soft skills and sales training, networking, and certification opportunities.

The program trains college graduates to become licensed Loan Advisors, enhancing their sales skills and providing certifications necessary for the mortgage industry.

Process and file FHA Part B and non-conveyance claims (CWCOT, SFLS) and loss mitigation claims; submit title packages to HUD; follow up on claim payments and suspended funds; monitor reports/queues and attorney submissions; resolve exceptions, meet investor/insurer timeframes, update manager on trends, and improve processes to minimize losses.

Administer daily functions of the Special Loans portfolio, including SCRA eligibility, ARM index updates, partial release processing, buydown and balloon verification, loan-level maintenance, and customer support while ensuring compliance with federal, state, investor, and company guidelines.