Jobs at FP Markets (First Prudential Markets)

Onboard and support affiliates, introducing brokers, money managers, and other partners. Manage partner connections, withdrawals, commissions, troubleshooting, activity monitoring, suspicious-activity reporting, platform education, retention, reactivation, and partner communications. Maintain social media channels, provide service through phone, chat, and email, follow regulatory due diligence requirements, and help the team achieve KPIs.

Provide customer support through telephone, email, and live chat; resolve issues, answer questions, and educate clients on the company website, trading platforms, products, and services. The role requires strong English communication, customer orientation, problem-solving skills, adaptability, and willingness to work rotating shifts, public holidays, and one weekend per month in a fully remote APAC position.

Processes and monitors client deposits, withdrawals, and transfers; updates CRM and platform systems; investigates payment issues and complaints; supports client queries; collaborates with compliance, risk, onboarding, and back-office teams; and communicates with customers and payment providers.

Own end-to-end mobile app growth for a regulated trading platform, including paid acquisition, ASO, attribution, analytics, funnel conversion, CRM collaboration, agency management, and compliance. Manage multi-channel budgets across Apple Search Ads, Google, Meta, TikTok, and DSPs, optimizing toward registrations, KYC completion, first-time deposits, ROAS, and cohort value. Partner with Product, Development, BI, Creative, CRM, and regional teams to improve acquisition and app conversion performance.

Provides customer support through telephone, email, and live chat; resolves queries, educates clients on company websites and trading platforms, communicates product information, and assists other departments. Requires strong communication, computer literacy, English fluency, teamwork, and availability to work public holidays. FX or CFD industry knowledge and additional language skills are advantageous.

Provide customer support through telephone, email, and live chat; troubleshoot queries; educate clients on the company website and trading platforms; explain products and services; and assist other departments. The role requires strong communication, English fluency, computer literacy, Microsoft Office proficiency, teamwork, and availability to work public holidays. FX and CFD industry knowledge and additional languages are advantageous.

Provide customer support through phone, email, and live chat; resolve issues, educate clients on company websites and trading platforms, explain financial products and services, and assist other departments. The role requires strong English communication, problem-solving, adaptability, and willingness to work rotating shifts, public holidays, and one weekend per month.

Build and maintain CI/CD pipelines, design and manage AWS infrastructure with Terraform, automate configuration using Ansible, optimize cloud costs, monitor performance, troubleshoot systems, and implement security and compliance automation. The role requires networking expertise, network automation, Docker, Kubernetes, scripting, and collaboration with development and operations teams.

Build and maintain CI/CD pipelines, manage AWS infrastructure with Terraform, automate configuration using Ansible, optimize cloud costs, monitor performance, troubleshoot systems, implement security and compliance automation, and collaborate with development and operations teams. The role requires strong networking, cloud, containerization, scripting, and infrastructure automation expertise.

Leads the Technology Operations function, overseeing infrastructure, cloud, IT operations, application support, business systems, CRM, trading platforms, and regional technology services. Ensures reliable service delivery, incident response, recovery, change management, operational security, business continuity, supplier management, budgets, KPIs, and technology handovers. Manages operations leaders and specialists while partnering with Engineering, Product, Risk, Security, and business stakeholders.

Lead FP Markets’ South Korean market by developing growth strategies, expanding the client and partner base, overseeing onboarding and engagement, monitoring competitors and regulations, and coordinating cross-functional initiatives. The role requires FX/CFD industry experience, Korean fluency, English proficiency, leadership capability, and independent remote work. It also includes representing the company at industry events in Thailand.

Owns the design, build, deployment, and optimization of CRM and lifecycle marketing journeys across lead, registration, first deposit, and first trade stages. Manages Salesforce Marketing Cloud automations, email, WhatsApp campaigns, segmentation, deliverability, consent, testing, analytics, conversion performance, and regulatory compliance. The role requires hands-on journey building, measurable funnel optimization, WhatsApp marketing expertise, and collaboration with analytics, creative, content, and compliance teams.

Drive business growth in Chile by acquiring and onboarding introducing brokers, affiliates, clients, and strategic partners. Build relationships, execute regional business development strategies, monitor FX/CFD market trends and regulations, collaborate with marketing and compliance, manage pipeline reporting, and represent the company at industry events and webinars. The role is fully remote and requires strong financial markets knowledge, Spanish and English fluency, and an established industry network.

Lead MENA regional growth for a regulated Forex broker from the Cyprus office. Responsibilities include developing business strategies, managing Business Development and Client Relations teams, securing high-value clients and strategic partnerships, recruiting trading professionals, improving conversion and retention, negotiating commissions, monitoring KPIs, analyzing competitors, ensuring regulatory compliance, and representing the company at industry events.

Lead and expand FP Markets’ MENA business across the Forex industry. Responsibilities include developing regional growth strategy, managing business development and client relations teams, securing high-value clients and strategic partnerships, recruiting trading professionals, improving conversion and retention, negotiating commissions, monitoring partner KPIs, conducting competitive analysis, ensuring regulatory compliance, and representing the company at industry events.

Develop the Philippines market by acquiring clients and partners, converting leads, managing affiliates, supporting onboarding, negotiating partnership terms, and retaining clients. Identify local marketing channels, monitor partner performance and KPIs, conduct competitor analysis, provide customer journey feedback, and follow regulatory and due diligence requirements. Travel to conferences and business meetings as needed.

Remote Business Development Manager for Vietnam responsible for growing the market by converting leads into active traders, building partnerships with IBs, affiliates and trading communities, leveraging social and social/Telegram channels, assisting client and partner onboarding, and collaborating with marketing and back-office to produce sales/marketing content.

Drive business growth in Peru by acquiring and onboarding introducing brokers, affiliates, clients, and strategic partners. Develop regional business development strategies, grow revenue, maintain relationships, monitor FX/CFD market and regulatory trends, and collaborate with marketing and compliance. Prepare pipeline reports and forecasts, represent the company at industry events, and operate independently in a fully remote environment.

Build mobile automation framework from scratch for native iOS and Android, extend web and API test coverage, integrate tests into CI/CD with pre-commit quality gates, run tests on real devices/emulators/cloud farms, validate state via DB, and establish automation standards and processes to prevent coverage decay.