Flutter International
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Jobs at Flutter International
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The Customer Support Advisor will manage customer interactions via various communication channels, address issues promptly, and develop customer relationships. They are expected to collaborate with team leaders on complex problems and contribute to customer experience improvements.
As a Team Leader in the Customer Support team, you will ensure service excellence, support team development, and manage escalations. You'll monitor performance metrics, conduct coaching sessions, and handle customer queries while collaborating with the management team on various projects.
The Operational and IT Support Specialist at Betfair Brazil provides technical support and office management, helping the leadership team across multiple business areas. Responsibilities include incident management, hardware support, HR assistance, vendor coordination, and ensuring compliance with health and safety regulations.
The Senior Financial Crime Manager will oversee the financial crime management team, ensuring compliance with AML/CFT regulations, and spearheading the submission of high-quality suspicious activity reports. Responsibilities include managing Deputy MLRO tasks, updating compliance procedures, assessing ML/TF risks, and designing AML/CFT training.
The Team Lead in Core Services is responsible for managing and leading a squad of engineers, ensuring effective collaboration and alignment with business objectives. Duties include mentoring, recruitment, performance management, and promoting engineering best practices while maintaining team well-being and addressing technical challenges.
The Engineering Manager is responsible for leading multiple engineering teams, mentoring team leads, managing performance, and ensuring high-quality engineering solutions aligned with business objectives. The role includes fostering a sustainable engineering culture, overseeing budget management for teams, and promoting best practices in agile environments.
As a Senior Employee Experience Executive (HRBP), you will manage employee engagement throughout their life cycle, from onboarding to exit. This role focuses on enhancing the overall employee experience in the organization.
As the Lead IT SecOps, you will oversee IT compliance, audits, and security processes. Responsibilities include leading compliance efforts, conducting audits, collaborating with security teams, managing security technologies, and developing security policies. You will provide guidance to IT teams, participate in incident response, and communicate with stakeholders about security matters.
As a Software Development Engineer in Test II, you will leverage your automation and coding skills to enhance software test automation and tool development, collaborating with fast-paced teams to ensure optimal game experiences for players.
As a Front Office Executive - II, you will oversee front desk operations, manage administrative duties, and ensure high-quality customer service for clients and visitors while maintaining a professional environment.
As a Product Manager, you'll collaborate with cross-functional teams to define product requirements and prioritize features. You'll drive agile development, monitor performance metrics, manage product specifications, and lead A/B testing efforts to optimize user experiences for Junglee Games.
As a Product Analyst, you will analyze product metrics, conduct competitor analyses, and collaborate with various teams to drive product growth. You'll define and measure key performance indicators, identify improvement areas, and manage the lifecycle of product metrics while ensuring timely delivery of insights and features.
The Principal Solution Architect will lead architectural strategies for the Flutter International Division, providing technical leadership, driving architectural maturity, and supporting M&A activities. The role involves collaborating with various stakeholders to develop and integrate technology solutions and ensuring consistency in architecture across multiple brands.
The Affiliate Marketing Manager will expand the affiliate network in the sports betting and gaming sector by building strong partnerships, analyzing performance data, and managing marketing strategies. Key responsibilities include recruiting affiliates, evaluating program performance, ensuring compliance with regulations, and collaborating with various departments to align strategies with company goals.
The role requires the management of financial crime compliance, particularly in anti-money laundering (AML) and countering the financing of terrorism (CFT). As a French MLRO, the responsibilities include overseeing suspicious activity reports, regulatory correspondences, risk assessments, and contributing to AML training while managing relationships with stakeholders.
The Affiliate Operations Manager will oversee operational tasks within the affiliate channel, lead a team of three, and manage payment processes. Responsibilities include collaborating on projects, ensuring compliance, data analysis, and developing partnerships. The role requires expertise in affiliate marketing, operational management, and marketing KPIs, with strong communication skills and a detail-oriented approach.
As a Senior Manager of Data Protection, you will ensure compliance with data protection laws, develop policies, conduct data protection impact assessments, deliver training on data security, respond to incidents, and evaluate vendor data protection practices within a gaming industry context.
The Marketing Manager will lead the creation and management of promotions, programs, and campaigns to engage and retain users. Responsibilities include working with marketing and analytics teams to drive user engagement, presenting business metrics, and improving user experiences across different platforms.
The Affiliate Junior Executive will identify and recruit new affiliate partners, ensure accurate performance tracking, communicate promotions to affiliates, and monitor compliance. The role involves collaboration with various internal teams and supporting the Affiliate Manager with quality assurance checks.
The Risk and Compliance Insights Analyst will provide analytical support to Risk and Compliance teams, delivering both ad-hoc and regular analyses. This role requires collaboration with various departments, utilizing large datasets and statistical techniques to derive actionable insights and trends in customer behavior.