Flatiron Health
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Partnerships & Customer Success
At Flatiron, we care about our customers. Whether it’s collaborating with our biopharma partners in advancing their research priorities or supporting partners using our point of care products, our customer success and partnerships teams play an essential role throughout our product ecosystem.
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Employee Reviews
Meet Nathan Hobrath, Associate Principal, Clinical Research Partnerships at Flatiron Health. In this article, Nathan shares his experiences, motivations, and day-to-day work. He also discusses how his work in Clinical Research Partnerships is making a significant impact on cancer research and care: https://shorturl.at/twEi1
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Recently posted jobs
Healthtech • Software • Biotech • Pharmaceutical
Build and maintain evaluation frameworks, observability, and reliability practices for AI/LLM-powered workflows. Define metrics (SLOs/SLIs), monitor drift and hallucination risk, design guardrails for multi-agent systems, support model selection and platform integration, and collaborate across product, security, and data science teams while participating in on-call rotations.
Healthtech • Software • Biotech • Pharmaceutical
Lead a Germany-based Global Platform Enablement team to evolve platform capabilities for AI enablement and global support. Drive technical direction for reusable AI platform features, architecture, observability, governance, and developer experience while partnering with cross-functional and US-based platform leaders. Build team capability, guide architectural tradeoffs across automation and agentic systems, and ensure operational excellence and alignment with regulatory and regional requirements.
Healthtech • Software • Biotech • Pharmaceutical
Design and build evaluation, observability, and reliability infrastructure for AI/LLM/agent workflows. Define SLOs/SLIs, monitoring, drift detection, testing pipelines, and guardrails. Partner across platform, product, security, and data science teams to enable safe, scalable AI adoption and participate in on-call rotations.
