Senior Director of Engineering, Technical Platform

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Senior level
Healthtech • Software • Biotech • Pharmaceutical
Reimagining the infrastructure of cancer care.
The Role
Leads global developer platform and AI infrastructure capabilities supporting approximately 300 software and data engineers. Responsibilities include platform strategy, self-service tooling, high-availability infrastructure, IT operations, AI enablement, governance, cost controls, security guardrails, and enterprise AI adoption. The role also builds and manages engineering leadership teams, improves developer velocity, and drives organizational maturity across distributed engineering pillars.
Summary Generated by Built In
We're looking for a Senior Director of Engineering, Technical Platform to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?
Flatiron Health is a healthtech company using data for good to power smarter care for every person with cancer, around the world. Flatiron partners with cancer centers in the US, Europe and Asia to transform patients' real-life experiences into real-world evidence and create a more modern, connected oncology ecosystem. Our multidisciplinary teams include oncologists, data scientists, software engineers, epidemiologists, product experts and more. Flatiron Health is an independent affiliate of the Roche Group.
What You'll Do
This role is on our engineering leadership team, reporting directly to our Chief Technology Officer. In this role, you will consolidate and lead our global Developer Platform and AI infrastructure capabilities - serving ~300 software and data engineers across four core engineering pillars.
  • Treat the Platform as a Product: Lead and evolve our core developer platform with a product mindset. Lead teams that build and support opinionated "paved paths" and self-service capabilities that reduce cognitive load, remove engineering friction, and optimise developer velocity across multiple business units.
  • Co-Drive Platform Strategy: Partner closely with Product Management partners to define end-to-end platform vision, roadmapping, and metrics. Ensure platform investments deliver high-signal business value and delightful experience across technical and non-technical employees.
  • Guide High-Availability Infrastructure: Provide technical depth and strategic guidance for teams managing resilient infrastructure across enterprise data processing, storage, and mission-critical SaaS integrations with strict SLA/SLO requirements.
  • Champion Internal Customers & IT Operations: Deliver exceptional service and operational excellence to all internal stakeholders. Empower developers with seamless platform tooling while providing non-technical employees with reliable corporate IT infrastructure, support, and services.
  • Integrate & Scale AI Capabilities: Evaluate locally incubated AI developer tooling across business units and execute central platform investments to systematically move the engineering organization up the agentic AI maturity curve.
  • Establish AI Cost & Security Governance: Partner closely with engineering, security, and finance leaders to define pragmatic cost controls, risk guardrails, and compliance governance for production AI workloads and developer tools.
  • Enable Enterprise-Wide AI Adoption: Collaborate with leaders across technical and non-technical functions to establish the infrastructure, tooling, and user experiences that enable cross-functional teams to safely leverage AI.
  • Build & Manage High Performing Teams: Develop and lead a robust engineering leadership tier across platform and IT teams by fostering a culture of ownership and excellence, cultivating technical leadership, driving organisational maturity and mobility, and aligning talent strategies with mission-critical outcomes.

At the end of your first year, success would mean: Consolidating global developer platform tooling into seamless paved paths, establishing transparent AI governance and cost controls, and measurable improvement in developer velocity and AI maturity across all four pillars of the business.
Who You Are
You're a kind, passionate, and collaborative problem-solver who values the opportunity to think beyond the way things are. In addition, you're a product-minded platform leader with 10+ years of experience in engineering leadership, cloud infrastructure, and platform strategy.
  • You believe internal software platforms should be treated with the same customer-centric rigour as external products -- focusing on adoption, developer satisfaction, and measurable impact.
  • You have proven experience leading platform engineering organizations supporting hundreds of software and data engineers across distributed teams.
  • You possess strong technical depth across large-scale data processing pipelines, storage architectures, cloud platform services, and high-availability enterprise environments.
  • You have hands-on or strategic experience operationalising AI/ML developer workflows, LLM infrastructure, or agentic developer tools.
  • You understand the impact of empathetic communication and excel at building trust across engineering pillars, product partners, security teams, and business functions.
  • You have a track record of driving cross-functional alignment on cost governance and risk guardrails without introducing unnecessary bureaucratic friction.
  • You are a dedicated people manager who builds high-trust, low-overhead environments focused on unblocking teams, eliminating single points of failure, and growing engineering leaders.

Extra Credit
  • You have experience with healthcare data compliance, security frameworks (HIPAA, HITRUST, GDPR, DPA, or NHS DSPT), or working within regulated technical environments.
  • You have successfully led organisational shifts toward platform-as-a-product or developer enablement models in multi-pillar engineering orgs.

Where You'll Work
In this hybrid role, you'll have a defined work location that includes work from home and 2 office days set by you and your team. For more information on our approach to hybrid work, please visit the how we work website.
Who We Are
Our people are at the centre of everything we do. We strive to foster a culture where our teammates feel equipped and empowered to make meaningful contributions with confidence, compassion, and clarity.
Preferred Primary Location: London office
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Skills Required

  • 10+ years of experience in engineering leadership, cloud infrastructure, and platform strategy
  • Experience leading platform engineering organizations supporting hundreds of software and data engineers across distributed teams
  • Strong technical depth across large-scale data processing pipelines, storage architectures, cloud platform services, and high-availability enterprise environments
  • Hands-on or strategic experience operationalizing AI/ML developer workflows, LLM infrastructure, or agentic developer tools
  • Experience driving cross-functional alignment on cost governance and risk guardrails
  • Experience building and managing engineering leadership teams
  • Experience with healthcare data compliance, security frameworks, or regulated technical environments
  • Experience leading organizational shifts toward platform-as-a-product or developer enablement models

What the Team is Saying

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The Company
HQ: New York, NY
2,500 Employees
Year Founded: 2012

What We Do

Flatiron Health is a healthtech company dedicated to helping cancer centers thrive and deliver better care for patients today and tomorrow. Through clinical and data science, we translate patient experiences into real-world evidence to improve treatment, inform policy, and advance research. Cancer is smart. Together, we can be smarter. Flatiron Health is an independent affiliate of the Roche Group.

Why Work With Us

Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.

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Employees engage in a combination of remote and on-site work.

At Flatiron, attracting and inspiring a diverse team is essential to our success. Our hybrid work approach, built on flexibility and clarity, allows you to choose your office days while optimizing productivity and well-being.

Typical time on-site: 3 days a week
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