VP and Head of Product Kate Estep is a champion for every person on her team — “especially those that may not be as comfortable as self-advocates,” she told Built In. As she ascended the ranks at Flatiron, Estep’s empathetic leadership sensibilities have been molded by the company’s “learn, teach, grow” value. Estep looks for opportunities to align her team members with roles that will stretch their capabilities, as fellow team members and leaders help nurture their confidence in a healthy way — just as Estep’s managers did for her. “I have had several managers ‘take a bet on me’ by slotting me into projects or roles that I felt I was unqualified for,” Estep said. “But that allowed me to rise to the challenge and grow.”
Flatiron Health
Teams at Flatiron Health
Product & Technology
Medical & Clinical
Our medical and clinical professionals play a critical role in applying their expertise to drive Flatiron’s products forward, while our part-time abstractors work behind the scenes to convert de-identified, unstructured data to structured data by extracting key data points from clinical documents.
Research Sciences
The Research Sciences (RS) team is a dedicated group of Medical & Scientific Writers, Research Scientists and Statistical Programming professionals with a shared vision to optimize an agile research division that achieves scalable insight delivery while amplifying scientific expertise. Flatiron offers Real-World Evidence (RWE) solutions to biopharma companies, providing tailored datasets and consulting services to meet specific research needs and goals. The RS team conducts real-world evidence studies to address critical research questions across clinical development, market access, and commercial use cases for our life sciences partners. We also enhance clinical trials by using digital solutions that work across various EHR systems.
Partnerships & Customer Success
At Flatiron, we care about our customers. Whether it’s collaborating with our biopharma partners in advancing their research priorities or supporting partners using our point of care products, our customer success and partnerships teams play an essential role throughout our product ecosystem.
Recently posted jobs
Healthtech • Software • Biotech • Pharmaceutical
Leads a Customer Experience team responsible for post-signature support, client onboarding, training, and customer enablement. Manages frontline specialists, develops operational playbooks, improves workflows and automation, oversees support triage and service levels, and analyzes customer feedback metrics such as NPS and CSAT. Partners with technical and scientific teams to translate complex oncology data concepts into effective client communications and informs documentation and product roadmap improvements.
Healthtech • Software • Biotech • Pharmaceutical
Owns Flatiron Health’s external and scientific communications strategy, including integrated campaigns, executive thought leadership, scientific storytelling, social media, media relations, and communications governance. The role translates complex oncology science and product innovation into compelling narratives, manages corporate social channels and communications tools, supports conferences and publications, advises senior leaders, and coordinates cross-functional stakeholders, vendors, timelines, and brand consistency.
Healthtech • Software • Biotech • Pharmaceutical
Supports senior leaders across strategic and operational initiatives, producing analyses, dashboards, metrics, and leadership recommendations. Leads process standardization, change management, resource planning, governance, and cross-functional project execution. Identifies and implements low-code/no-code AI and automation solutions across evidence, sales, marketing, and delivery teams, quantifying their operational and financial impact. The role also delivers special projects involving market exploration, business cases, operational transformation, and go-to-market strategy.
