First Entertainment Credit Union
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The Manager, Virtual Relationship Center will oversee virtual sales operations, ensuring exceptional member service and achievement of sales targets. Responsibilities include developing sales strategies, monitoring key performance indicators, coaching team leaders, and improving member satisfaction. The role involves analyzing performance data and collaborating on cross-functional projects.
The Loan Support Representative provides member service through various communication channels, resolves inquiries about loan servicing, and promotes credit union products. Responsibilities include ensuring compliance with policies, performing quality control audits, and participating in ongoing training.
The Network & Cloud Engineer is responsible for overseeing the planning, deployment, security, and monitoring of network infrastructure, troubleshooting and resolving network problems, managing network devices, and ensuring compliance with documentation and security standards. This role requires close collaboration with NOC/SOC and other IT teams to enhance network performance and security.
