First Entertainment Credit Union

HQ
Los Angeles, California, USA
225 Total Employees
25 Product + Tech Employees
Year Founded: 1967

What It's Like to Work at First Entertainment Credit Union

Updated on December 15, 2025

First Entertainment Credit Union Employee Perspectives

What drew you back to First Entertainment Credit Union? 

When I first decided to explore other opportunities outside of First Entertainment, it was primarily due to the growth opportunities for the real estate career path I had chosen at that particular time. I had an honest discussion with my former manager and was met with support to explore further growth elsewhere. 

After nearly one and a half years away from First Entertainment, the VP reached out to me about a potential leadership position in the real estate department, and I jumped at the opportunity to return to First Entertainment. I have a wonderful team and truly enjoy coming to work.

 

Since returning, what are you most excited to have back in your professional life?

First Entertainment provides the opportunity for me to work with some very talented people that respect each other and encourage honest conversations. I am most excited by the continuous level of support I receive from my current VP of commercial and residential real estate lending. 

In my position, I feel encouraged to freely share the ideas and strategies I have for my team with my manager. I’ve worked very hard to pursue, and achieve, continued growth opportunities throughout my career. 

Being back at First Entertainment has provided me with unparalleled support for my continuous development, from both my team and leaders, which has made this journey so fun and exciting.

 

What advice would you offer to leaders who wish to create the type of workplace that draws former employees back? 

I can’t speak to what will work for others, but for me, the ability to have honest dialogue with my leader about my career path, and have it be met with a genuine interest for my personal and professional development was, and is, a priceless benefit. 

Not all career paths are linear; in fact, most are not. In my case, leaving First Entertainment to work for another credit union afforded me the chance to gain valuable outside experience in ways that were instrumental to my continued advancement. It actually helped me to become a more well-rounded teammate and leader. 

 

What qualities define the work environment at First Entertainment?

The way in which First Entertainment supported my decision to leave, and thereafter invited me back, demonstrated their pure and sincere regard for me personally, not just the institution. As a leader, my goal is to support my team in the same way I was supported: knowing that what is best for an employee may not always be staying where they are. I strive to genuinely value my teammates’ development, wherever that may lead them. 

A great place to work is where you feel valued, diversity is celebrated and hard work is appreciated. For me, First Entertainment Credit Union embodies this fully.

Carrie-Anne Quinn
Carrie-Anne Quinn, Real Estate Processing and Underwriting Manager

First Entertainment Credit Union Employee Reviews

At FirstEnt, your voice is heard, your achievements are celebrated, and your value extends far beyond your job title. You’re recognized not just as an employee, but as a whole person—with goals, ideas, and aspirations that truly matter. Your contributions play a vital role in shaping the future of First Entertainment Credit Union.
Lala Yerem
Lala Yerem, Associate Manager, Operations
Lala Yerem, Associate Manager, Operations
I genuinely appreciate First Entertainment’s Member First mindset. It means a lot to know that even the smallest thing I do might make a difference for someone. I also feel deeply supported by the servant-style leadership here—it creates a space where I can grow, contribute, and feel valued.
Scott Laurence
Scott Laurence, Director, Business Intelligence
Scott Laurence, Director, Business Intelligence
Leading digital experience at First Entertainment means constantly exploring how we can better serve our members through intuitive, engaging, and innovative digital solutions. I’m proud to work alongside a talented team that’s passionate about creating seamless journeys and elevating the member experience at every touchpoint.
Ashley Castillo
Ashley Castillo, Sr. Manager, Digital Experience
Ashley Castillo, Sr. Manager, Digital Experience
What I enjoy most is connecting creativity with purpose. From optimizing our digital experience to launching campaigns that drive growth, every project is a chance to make an impact. Collaborating across teams and seeing how our work supports members and the community keeps me excited.
Jennifer Funk
Jennifer Funk, Digital Marketing Manager
Jennifer Funk, Digital Marketing Manager
I’m inspired by FirstEnt's ability to foster both structure and creativity -an environment where Innovation isn’t just a stated core value, but a lived experience. Being passionate about Process Engineering, I’ve found fulfillment and feel empowered in contributing ideas that enhance efficiency and collaboration.
Jemba Senkandwa
Jemba Senkandwa, Process Improvement Manager
Jemba Senkandwa, Process Improvement Manager
At FirstEnt, our leaders truly recognize the critical role IT plays. They understand our team isn’t just about resolving technical issues as they arise; it’s also about driving creation, innovation, monitoring, and proactive prevention. The work we do here reflects the modern vision of what a workplace should be, and I'm proud to be here!
Lani Hyman
Lani Hyman, Systems Administrator I
Lani Hyman, Systems Administrator I
Here at FirstEnt we enjoy a culture that focuses on inclusivity and diversity. The monthly employee experience events highlight the uniqueness and importance of every team. Our Diversity Council also hosts meaningful DEIB events that not only educate us but also allow us to engage with one another beyond just the job. Truly a great place to work!
Marlon Cassiano
Marlon Cassiano, Sr. Facilities Administrator
Marlon Cassiano, Sr. Facilities Administrator
Here at FirstEnt, success is recognized and rewarded in various ways, including focused storytelling in meetings, recognizing a star employee quarterly, and sending thanks via Motivosity, our internal social media and employee recognition program. These opportunities are integral to our culture, motivating us to go above and beyond as One Team.
Shayan
Shayan, Social Marketing Specialist
Shayan, Social Marketing Specialist
At FirstEnt, I’m able to leverage my strengths and experience to ensure our team has the best resources and tools needed to serve our members effectively. My goal is to support our team in delivering exceptional service while fostering a culture of care and advocacy for those we serve. Our greatest assets are our diverse and unique teams!
Catherine Pocasangre
Catherine Pocasangre, Member Experience Center Manager
Catherine Pocasangre, Member Experience Center Manager
My career growth at First Entertainment has been fueled by a combination of leadership committed to providing the resources for my growth and the freedom for me to explore my career path. A career path may not always be clear-cut and may ebb and flow over time and First Entertainment gave me the support and the tools needed to forge my own path.
Kyle
Kyle, People Data Analyst & Project Admin
Kyle, People Data Analyst & Project Admin