Jobs at FirmaTRUST

Administers AWS, Azure, and Microsoft 365 cloud environments in mixed production settings. Responsibilities include monitoring, troubleshooting, configuration, automation, migrations, virtualization, storage, networking, containerization, and infrastructure security. The role requires expertise in cloud identity and access management, scripting, Linux and Windows administration, monitoring tools, and on-premises infrastructure technologies. This administrator will also interact regularly with clients and may serve as a technical lead.

Deploys, configures, monitors, and maintains on-premises and cloud systems infrastructure for MSP clients. Manages Active Directory, virtualization, storage, backups, Microsoft 365, G Suite, AWS, SSO/MFA, and enterprise applications. Leads complex client projects, analyzes systems and processes, manages project scope, schedules, risks, resources, and budgets, and owns client relationships. Provides recommendations, migrations, integrations, troubleshooting, and ongoing platform support.

Provide user technical support, troubleshoot hardware and software issues, administer servers and networks, manage support tickets and IT assets, train users, and assist with security protocols and monitoring across managed service client environments.

Provides user technical support, troubleshoots hardware and software issues, assists with Windows servers and networks, manages support tickets and IT assets, trains users, and supports security protocols and monitoring systems for managed-service clients.

Provides user support and resolves hardware and software issues for managed IT clients. Assists with Windows Server and network administration, ticket documentation, user training, asset inventory, cloud workspace administration, MDM, and security monitoring. Requires four or more years of hands-on support and systems administration experience, strong troubleshooting and communication skills, and a customer-service focus.

Provides technical support to users, troubleshoots hardware and software issues, assists with Windows server and network administration, manages support tickets and IT assets, trains users, and supports security monitoring and protocols for managed-service clients.

Manage day-to-day HR operations for US-based employees, ensuring labor-law compliance and maintaining employee handbooks, policies, and documentation. Oversee onboarding, offboarding, employee relations, performance management, payroll coordination, benefits administration, and engagement initiatives. Partner with leadership on HR strategy and resolve workplace conflicts while supporting employee lifecycle processes.

Deploys, configures, monitors, maintains, and integrates on-premises and cloud systems infrastructure for managed-services clients. Manages Windows, VMware, storage, backup, Microsoft 365, G Suite, AWS, identity, SSO/MFA, and security environments. Analyzes technical data, recommends solutions, supports complex migrations, manages project scope, schedules, risks, budgets, and resources, and owns client relationships and delivery.

Manage B2B client relationships for an MSP, serving as the primary contact for IT support, infrastructure, security, projects, schedules, tickets, and KPIs. Analyze client data and processes, identify issues, recommend strategic solutions, and coordinate internal engineering teams to deliver secure, reliable IT services. Maintain documentation, support quotations, prioritize work, and provide high-quality customer service.

Lead IT infrastructure projects from initiation through delivery, managing scope, budgets, schedules, quality, resources, risks, and client communications. Develop project plans, track milestones, report status, analyze project economics, manage change requests, and coordinate procurement and resource delivery. The role also leads project teams, supports process improvement, cultivates client relationships, and may oversee data, CRM, cloud, or digital transformation initiatives.

Provide Level 1–3 helpdesk, desktop, and junior systems administration support for more than 700 users and client networks. Responsibilities include diagnosing and repairing hardware and systems, supporting Windows and Mac devices, managing inventories, mobile devices, hosted services, authentication, security software, printing, backups, VoIP, and network security. The role also requires clear communication, documentation, user education, and independent work in corporate and client environments.