Who We Are:
We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1996 we have specialized in providing a full range of services from Network & Security, UNIX/Linux & Windows Engineering, System & Database Administration, on-premise and cloud services, Help Desk Support, VoIP Support and maintain IT infrastructures for our clients which are made up of small to medium-sized enterprises. We are looking for highly passionate System Administrator professionals that can help elevate our MSP (Managed service Provider) and drive the growth and success of our company.
Who You Are:
A seasoned System Engineer who has experience working with consulting teams in an MSP setting. You are no stranger to managing large and complex projects. You stand out among other candidates because you possess strengths with key project characteristics from communication, preparation, monitoring, and management of project budgets, scope, schedules, risks, resource planning, and other project KPIs. You have a proven track record of dealing directly with and taking full responsibility/ownership of client relationships and can easily evaluate the customer’s needs and provide the right solutions.
So here is the Job:
This is a new position, to be located at our corporate offices in Lahore, Pakistan. The role requires the ability to pull detailed data, analyze it, and provide recommendations based on their understanding of the processes, people and/or system(s) they are working with. Your project scope will fluctuate based on the business needs, you will be responsible for deploying, modifying, monitoring, and maintaining systems infrastructure on-premises or on-cloud. You will also have to integrate and maintain cloud-based applications and systems. Our environment looks like this:
Cloud Solutions & Applications
- Office 365
- G Suite
- Okta SSO & MFA
- Workspace One
- Backups
- AWS
Windows Systems Infrastructure
- Active Directory
- VMWare
- Storage
- Veeam
Requirements
- Extensive experience and knowledge of Active Directory, DHCP, DNS services
- Extensive experience and knowledge of installing, configuring, and maintaining VMWare infrastructure
- Extensive experience and knowledge of configuration and maintenance of enterprise storage such as NetApp or alike.
- Extensive experience and knowledge of installing, configuring, and maintaining Veeam backup software
- A full understanding of Microsoft 365 and G Suite administration and experience supporting complex environments
- In-depth knowledge related to the Office 365 applications and features including Azure Directory
- Experience with SSO/MFA integration between Office 365, G Suite, Box and other major cloud service providers
- Experience with MDM solution such as Workspace One is a plus
- Windows Power-shell experience related to Microsoft Azure, Office 365, and Exchange Server
- Understanding of systems engineering and platform architecture
- Strong analytical, organizational, and problem-solving skills, as well as accuracy and attention to detail
- Experience implementing and supporting Office 365 in medium-sized environments
- Strong knowledge related to email security and security practices in general
- Exposure of supporting systems on AWS and AWS backup is a plus
- Exposure to patch management, image building (preferably using MDT),
- Must have at least 5+ years Systems Administration experience
- Must have 2+ years of Microsoft 365 experience including migrations
- Professional and can take full ownership of individual tasks to deliver in a timely manner
Skills Required
- Extensive experience with Active Directory, DHCP, and DNS services
- Extensive experience installing, configuring, and maintaining VMware infrastructure
- Extensive experience configuring and maintaining enterprise storage such as NetApp
- Extensive experience installing, configuring, and maintaining Veeam backup software
- Strong understanding of Microsoft 365 and G Suite administration in complex environments
- In-depth knowledge of Office 365 applications and features, including Azure Active Directory
- Experience integrating SSO and MFA between Office 365, G Suite, Box, and other cloud providers
- Experience with an MDM solution such as Workspace ONE
- PowerShell experience related to Microsoft Azure, Office 365, and Exchange Server
- Understanding of systems engineering and platform architecture
- Strong analytical, organizational, problem-solving, and communication skills
- Experience implementing and supporting Office 365 in medium-sized environments
- Strong knowledge of email security and general security practices
- Exposure to supporting systems on AWS and AWS backup
- Exposure to patch management and image building, preferably with MDT
- At least 5 years of systems administration experience
- At least 2 years of Microsoft 365 experience, including migrations
- Ability to take ownership of tasks and deliver them in a timely manner
- Experience working with consulting teams in an MSP setting
- Experience managing complex projects, including budgets, scope, schedules, risks, resources, and KPIs
What We Do
FirmaTRUST (formerly ICE Consulting) provides AI-driven managed IT, cybersecurity, and compliance services to organizations worldwide. It can serve as a fully outsourced IT department, a 24/7/365 security operations center, or a strategic compliance and risk advisor. With particular expertise supporting biotech and life sciences, the company combines proactive technology management, threat detection, and human support to help clients keep their IT environments secure, reliable, and compliant.
