Overview:
FirmaTRUST is seeking a proactive and results-driven Business Development Representative / Telemarketer to join our team in Lahore, Pakistan. This position plays a crucial role in expanding our client base and accelerating our growth within the IT Managed Services market. You will be tasked with building meaningful relationships with prospective clients and guiding them towards our Infrastructure & Managed Services (IMS) solutions.
Responsibilities:
- Identify and reach out to potential clients through cold calling and email campaigns.
- Develop and maintain a robust pipeline of leads while ensuring timely follow-ups and engagement.
- Understand client needs to propose suitable IMS/MSP service solutions.
- Create and deliver engaging sales presentations and proposals.
- Collaborate with internal teams to align our offerings with market demands.
- Utilize CRM tools to track interactions and optimize sales processes.
- Keep up-to-date with industry trends to effectively position our services.
- Help generate new sales leads and assist in closing deals.
- Work towards achieving and exceeding personal and team sales targets.
Requirements
Requirements:
- Minimum 3+ years of experience in business development, telemarketing, or related sales roles.
- Experience in the IT consulting or software industry is preferred.
- Bachelor’s degree or equivalent relevant experience.
- Strong communication skills with the ability to articulate technical concepts to non-technical audiences.
- Proficient in using CRM software and sales tracking tools.
- Ability to build rapport quickly with prospective clients.
- Demonstrated ability to work independently and as part of a team.
- Willingness to work flexible hours, including night shifts (9 PM - 6 AM Pakistan Time).
Skills Required
- Minimum 3+ years of experience in business development, telemarketing, or related sales roles
- Experience in the IT consulting or software industry
- Bachelor's degree or equivalent relevant experience
- Strong communication skills and ability to explain technical concepts to non-technical audiences
- Proficiency with CRM software and sales tracking tools
- Ability to quickly build rapport with prospective clients
- Ability to work independently and as part of a team
- Willingness to work flexible hours, including night shifts from 9 PM to 6 AM Pakistan Time
What We Do
FirmaTRUST (formerly ICE Consulting) provides AI-driven managed IT, cybersecurity, and compliance services to organizations worldwide. It can serve as a fully outsourced IT department, a 24/7/365 security operations center, or a strategic compliance and risk advisor. With particular expertise supporting biotech and life sciences, the company combines proactive technology management, threat detection, and human support to help clients keep their IT environments secure, reliable, and compliant.
