Jobs at FIFA

Lead FIFA Women’s World Cup 2027 fan information across websites, apps, CRM, chatbots, FAQs, WhatsApp, and other digital channels. Manage content governance, publishing workflows, information hubs, fan guides, operational messaging, and large-scale communications. Coordinate stakeholders across ticketing, venues, transport, safety, marketing, and host cities while partnering with technology teams to improve digital capabilities. Monitor feedback and engagement to optimize fan communications and document best practices.

Coordinates stadium-specific institutional and public security requirements for FIFA Women’s World Cup 2027 planning. Maintains requirements, dependencies, actions, documentation, access permissions, service planning, and budget implications across FIFA functions, stadium authorities, and public agencies. Supports safety and security plans, operating plans, briefings, and transition to decentralized stadium security teams while ensuring clear stakeholder coordination and follow-up.

Supports central logistics planning and delivery for FIFA Women’s World Cup 2027. Coordinates supply chain activities across customs, freight forwarding, warehousing, materials, venues, suppliers, and host cities. Assists with logistics service provider management, budgets, schedules, risk registers, reporting, stakeholder communications, procedures, training materials, and technology implementation. Requires tournament-time shift work, possible travel, strong analytical and organizational skills, fluency in English and Portuguese, Brazilian work authorization, and relocation to Rio de Janeiro.

Lead and execute workforce planning and operations for FIFA Women's World Cup 2027, coordinating headcount, workforce categories, operational delivery at venues, policies, systems, training, scheduling, and stakeholder collaboration to ensure right talent at the right time.

Coordinates day-to-day office operations, facilities support, meetings, executive and stakeholder logistics, divisional events, corporate gifts, suppliers, administrative processes, budgets, and expenses. The role anticipates organisational needs, manages multiple deadlines, supports high-profile guests, improves office processes, and provides flexible hands-on assistance in a fast-paced international environment.

Leads functional signage and dressing commodity delivery across FIFA Women's World Cup 2027 official sites. Responsibilities include collecting requirements, managing content systems, coordinating translations and artwork, liaising with suppliers, overseeing production and installation, conducting quality control, monitoring budgets, and managing stakeholders. The role may include site visits, relocation to Rio de Janeiro, and serving as a venue manager during the tournament.

Manages accounting operations for FIFA’s Brazil subsidiary, including month-end and year-end close, reconciliations, payments, cash flow, journal entries, financial reporting, audits, tax support, and IFRS compliance. Supervises a small accounting team, supports budgeting and forecasting, improves processes, and provides accounting guidance to internal stakeholders and auditors.

Provides legal support for FIFA Women's World Cup 2027 operations in Brazil, including contract drafting and negotiation, legal advice, compliance, risk mitigation, audits, legal opinions, regulatory monitoring, documentation, translation, and policy improvement. The role collaborates with internal and external stakeholders and requires Brazilian legal qualification, fluency in English and Portuguese, and relocation to Rio de Janeiro.

Provides administrative and operational support to FIFA’s Commercial Legal and Compliance team. Responsibilities include calendar and meeting coordination, travel and expense support, event and training organization, preparation of legal correspondence and presentations, tracking and reporting, special projects, and adherence to internal processes. The role requires strong organization, communication, professionalism, prioritization, and the ability to support a busy international legal team.

Coordinate the end-to-end Accounts Payable process, including invoice review, ERP processing, payment runs, vendor maintenance, reconciliations, cash flow support, and month-end closing. Ensure compliance with FIFA policies, accounting standards, and internal controls while supporting audits, reporting, suppliers, and process improvements. The role requires collaboration with Procurement, Accounting, Tax, and budget owners, plus support for finance projects and management requests.

Manage FIFA regulatory governance and complex investigations into potential breaches of football regulations. Provide legal analysis, regulatory feedback, stakeholder guidance, case files, and reports for disciplinary proceedings. Monitor international transfer activity, oversee minor administrative cases, develop compliance education, research FIFA and CAS jurisprudence, improve investigative processes, and mentor team members.

Supports recruitment through accurate data management, reporting, pivot-table analysis, presentations, resume screening, candidate shortlisting, recruitment-system administration, policy guidance, employer branding, and coordination with hiring managers and related teams. The role requires bilingual English and Portuguese fluency, strong attention to detail, HR systems familiarity, confidentiality, and relocation to Rio de Janeiro.

Designs and maintains data pipelines, dashboards, and reports supporting FIFA Women’s World Cup ticketing sales strategy. The role gathers reporting requirements, transforms data from multiple sources, tracks customer behavior KPIs, coordinates with internal and external stakeholders, and ensures data quality through profiling, cleansing, and validation. It also supports ticketing communications, content creation, translations, and cross-functional project coordination.

Manages QA and user acceptance testing for FIFA Women’s World Cup 2027 ticket sales, distribution, communication, CRM, marketing automation, and ticketing systems. Develops test strategies and scripts, coordinates stakeholders and participants, reports defects and risks, manages change requests, and improves testing processes. The role also drives test automation, quality control, and productivity initiatives while ensuring compliance with ticketing requirements. Requires fluency in English and Portuguese, ticketing-system experience, CRM and issue-tracking expertise, and relocation to Rio de Janeiro.

Manages and updates FAQs, chatbot scripts, standard responses, and sales communication content in CRM and back-office tools. Coordinates content reviews, approvals, testing, deployment, and quality assurance with cross-functional teams. Monitors communication-channel performance, identifies optimization opportunities, supports internal training, and escalates technical issues to IT. Ensures content accuracy, relevance, brand alignment, and compliance with FIFA ticketing and sales requirements.

Manages strategic travel planning and operations for FIFA Women’s World Cup 2027, including high-volume flight and hotel bookings, itineraries, quotations, rebookings, charter operations, and airline negotiations. Oversees travel budgets, pricing, risk mitigation, stakeholder coordination, supplier relationships, data governance, reporting, contingency planning, and executive briefings. Ensures consistent service delivery across teams, delegates, VIPs, workforce, and other tournament stakeholders while improving processes and operational playbooks.

Manage planning, implementation, readiness and operations of venue technology services for FWWC 2027 at assigned venues. Lead venue technology teams, coordinate stakeholders, manage equipment allocation and asset tracking, oversee IT technicians during operations, report risks and dependencies, and ensure compliance with FIFA technology requirements and IT service management protocols.

Support implementation of customer care processes for Group Sales ticketing at FIFA Women's World Cup 2027. Manage enquiries, monitor inventory and orders, carry out quality assurance, liaise with stakeholders, report on KPIs, maintain multilingual communications and knowledge bases, ensure compliance with FIFA policies and GDPR, and support onsite and back-office ticketing operations.

Coordinate creation, translation, review and maintenance of ticket sales collateral and customer communications across channels (web, apps, FAQs, chatbot, emails). Manage content workflows, glossary and translations, support CRM/marketing automation campaigns and reporting, liaise with stakeholders and Customer Care, perform UAT for ticketing portals, and ensure timely, accurate and compliant communications throughout the ticketing journey.

The Uniforms Manager oversees the planning, management, and delivery of uniform programs for the FIFA Women's World Cup 2027, ensuring compliance, budget management, and stakeholder collaboration.