Jobs at FIFA

Manage FIFA regulatory governance and complex investigations into potential breaches of football regulations. Provide legal analysis, regulatory feedback, stakeholder guidance, case files, and reports for disciplinary proceedings. Monitor international transfer activity, oversee minor administrative cases, develop compliance education, research FIFA and CAS jurisprudence, improve investigative processes, and mentor team members.

Leads FIFA’s digital content product strategy and lifecycle across global platforms. Manages roadmaps, budgets, requirements, content operations, CMS tools, product delivery, stakeholder workshops, Agile processes, user acceptance testing, and platform rollouts. Coordinates multilingual and multimedia content while driving innovation through emerging technologies and AI-based tools. Ensures editorial quality, technical standards, data organization, user-centric design, and continuous improvement across FIFA’s communications ecosystem.

Supports recruitment through accurate data management, reporting, pivot-table analysis, presentations, resume screening, candidate shortlisting, recruitment-system administration, policy guidance, employer branding, and coordination with hiring managers and related teams. The role requires bilingual English and Portuguese fluency, strong attention to detail, HR systems familiarity, confidentiality, and relocation to Rio de Janeiro.

Leads regional supporter activation campaigns across FIFA digital platforms, including CRM, paid media, and social channels. Coordinates media planning, partner requirements, agencies, asset approvals, reporting, campaign optimization, and cross-functional implementation. Builds relationships across commercial, marketing, product, and business intelligence teams while standardizing campaign workflows and analyzing performance. The role requires extensive digital or sports marketing experience, strong stakeholder management, data-driven campaign skills, and willingness to travel for FIFA events and partner activities.

Manages in-house digital and large-format printing, finishing, binding, equipment maintenance, quality standards, and urgent event-related print requests. Coordinates merchandise orders and an external online-shop vendor, including product briefs, artwork approval, catalogue management, service-level monitoring, and fulfilment reviews. Creates production-ready graphic assets for events and communications, manages suppliers, tracks costs and performance, resolves operational issues, and supports major events outside standard hours.

Lead cybersecurity operations across FIFA’s digital environment, including security architecture, vulnerability and patch management, penetration testing, cloud security compliance, incident response, security monitoring, and third-party risk management. Advise product and technology teams on secure development and regulatory frameworks, review AI-based solutions, coordinate remediation plans, and deliver cybersecurity projects. The role also supports crisis preparedness, technical exercises, event standby duties, and occasional travel.

Designs and maintains data pipelines, dashboards, and reports supporting FIFA Women’s World Cup ticketing sales strategy. The role gathers reporting requirements, transforms data from multiple sources, tracks customer behavior KPIs, coordinates with internal and external stakeholders, and ensures data quality through profiling, cleansing, and validation. It also supports ticketing communications, content creation, translations, and cross-functional project coordination.

Manages QA and user acceptance testing for FIFA Women’s World Cup 2027 ticket sales, distribution, communication, CRM, marketing automation, and ticketing systems. Develops test strategies and scripts, coordinates stakeholders and participants, reports defects and risks, manages change requests, and improves testing processes. The role also drives test automation, quality control, and productivity initiatives while ensuring compliance with ticketing requirements. Requires fluency in English and Portuguese, ticketing-system experience, CRM and issue-tracking expertise, and relocation to Rio de Janeiro.

Manages and updates FAQs, chatbot scripts, standard responses, and sales communication content in CRM and back-office tools. Coordinates content reviews, approvals, testing, deployment, and quality assurance with cross-functional teams. Monitors communication-channel performance, identifies optimization opportunities, supports internal training, and escalates technical issues to IT. Ensures content accuracy, relevance, brand alignment, and compliance with FIFA ticketing and sales requirements.

Leads global brand strategy and delivery for FIFA Tier 1 men’s tournaments, including the FIFA World Cup 2030. Develops tournament brand platforms, narratives, creative direction, event dressing, assets, brand manuals, and 360-degree launch plans. Partners with internal teams, agencies, commercial partners, and local organizing committees to ensure brand consistency, quality, rights delivery, and commercial impact across global markets.

Leads FIFA’s global social impact campaigns from conception through delivery, coordinating internal teams, external stakeholders, content production, budgets, reporting, and multilingual promotional toolkits. Manages campaign content across owned digital channels, supports implementation at FIFA events, and develops messaging aligned with FIFA’s strategic objectives. The role requires strong corporate communications, media relations, social media, video production, stakeholder management, and campaign project-management expertise.

Prepare FIFA’s annual consolidated financial statements under IFRS, including balance sheet, income statement, cash flow statement, and notes. Produce monthly consolidated reporting and quarterly forecasts for management planning and analysis. Support IFRS projects, complex accounting transactions, audits, reconciliations, financial analyses, and management reporting while ensuring financial information is accurate and reliable.

Manage customer care strategies and ticketing processes for FIFA Commercial Partners and Local Entities during the FIFA Women’s World Cup 2027. Responsibilities include overseeing communications, ticket quotas, CRM cases, user acceptance testing, mobile ticketing, team training, quality assurance, stakeholder relationships, reporting, risk mitigation, documentation, and GDPR compliance. The role requires coordinating internal and external stakeholders, delivering training, resolving enquiries, and supporting onsite and back-office ticketing operations.

Manages strategic travel planning and operations for FIFA Women’s World Cup 2027, including high-volume flight and hotel bookings, itineraries, quotations, rebookings, charter operations, and airline negotiations. Oversees travel budgets, pricing, risk mitigation, stakeholder coordination, supplier relationships, data governance, reporting, contingency planning, and executive briefings. Ensures consistent service delivery across teams, delegates, VIPs, workforce, and other tournament stakeholders while improving processes and operational playbooks.

Manage planning, implementation, readiness and operations of venue technology services for FWWC 2027 at assigned venues. Lead venue technology teams, coordinate stakeholders, manage equipment allocation and asset tracking, oversee IT technicians during operations, report risks and dependencies, and ensure compliance with FIFA technology requirements and IT service management protocols.

Support implementation of customer care processes for Group Sales ticketing at FIFA Women's World Cup 2027. Manage enquiries, monitor inventory and orders, carry out quality assurance, liaise with stakeholders, report on KPIs, maintain multilingual communications and knowledge bases, ensure compliance with FIFA policies and GDPR, and support onsite and back-office ticketing operations.

Coordinate creation, translation, review and maintenance of ticket sales collateral and customer communications across channels (web, apps, FAQs, chatbot, emails). Manage content workflows, glossary and translations, support CRM/marketing automation campaigns and reporting, liaise with stakeholders and Customer Care, perform UAT for ticketing portals, and ensure timely, accurate and compliant communications throughout the ticketing journey.

The Uniforms Manager oversees the planning, management, and delivery of uniform programs for the FIFA Women's World Cup 2027, ensuring compliance, budget management, and stakeholder collaboration.

Lead video content production for FIFA Women's World Cup 2027: plan shoots, operate cameras and audio, manage and organize footage, edit, color-grade, add graphics and sound, incorporate stakeholder feedback, and deliver high-quality storytelling across digital channels.

Configure and manage the ticketing system for FIFA Women's World Cup 2027, provide 1st-level support, coordinate backend operations and batch processes, conduct functional and user acceptance testing, produce user manuals, deliver QA, run trainings and liaise with FIFA Zurich and service providers to ensure error-free ticketing solutions.