The Role
Manages access management briefing, reporting, dashboards, data analysis, training materials, and operational readiness for FIFA Women’s World Cup 2027 venues. Responsibilities include analyzing spectator and staff arrival patterns, preparing reports for leadership, coordinating workshops and onboarding, maintaining documentation, supporting logistics, and collaborating with HR, IT, Facilities, Security, and other stakeholders. The role also leads a Briefing & Reporting Coordinator and supports tournament operations at headquarters or venues.
Summary Generated by Built In
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
Please submit your CV in English, as it will be reviewed by an international team.
THE POSITION
Reporting to the Access Management Senior Manager, the Access Management Briefing & Reporting Manager will be a key member of the FIFA Women’s World Cup 2027™ Access Management team.
The Access Management Briefing & Reporting Manager will support the planning and delivery of access management operations across the tournament stadiums, providing data analysis, reporting, training material development as well as logistics, administrative and onboarding support.
They will be responsible for providing a range of tools and reports to assist in the planning of the FWWC2027 at all stadiums. Such tools and reports will include:
· Utilizing existing and previous event data to identify arrival patterns of spectators and accredited personnel at the stadiums, based on client groups and stadium capacities.
· Creating usable reports for HQ, management and identified stake holders pertaining to the movement of spectators and staff during the tournament period.
· Creating and updating Tournament Time Dashboards for venues, HQ.
· Supporting the Access Management team with Operational Readiness.
Through close coordination with the Access Management Team and other Functional Areas (FA), they ensure that the operations relating to the movements of persons holding an access device into and within the stadiums meet the requirements and provide efficient, safe, and well-planned ingress, circulation & egress.
Through close coordination with the Access Management Team and other Functional Areas (FA), they ensure that the operations relating to the movements of persons holding an access device into and within the stadiums meet the requirements and provide efficient, safe, and well-planned ingress, circulation & egress.
The Access Management Manager Briefing & Reporting will manage a Coordinator Briefing & Reporting whose primary function will be to support the Manager, and conduct data deep dives, and research as necessary.
The Access Management Manager Briefing & Reporting will be an active member of the Access Management (ACS) HQ team throughout the planning phases and the tournament period. During event time, they will support the ACS team at the HQ and if necessary, at one of the FWWC2027 venues.
The main responsibilities and oversights of the Access Management Manager Briefing & Reporting for the FIFA Woman's World Cup 2027 include:
The main responsibilities and oversights of the Access Management Manager Briefing & Reporting for the FIFA Woman's World Cup 2027 include:
· Develop training materials for ACS staff, safety & security staff and volunteers.
· Create, format, and maintain professional presentations, reports, and other business documentation.
· Support the preparation of team workshops including managing calendars, team travel logistics and scheduling activities as required.
· Maintain organized records, documentation, and shared team resources.
· Assist with general administrative tasks and process coordination to support business operations.
· Coordinate onboarding activities for new employees to ensure a smooth transition into the organization.
· Liaise with internal departments such as HR, IT, Facilities, Security, and other relevant stakeholders to facilitate new joiner setup.
· Creating data and intelligence formulated reports as required to assist in the safe planning of the tournament.
· Support the preparation of team workshops including managing calendars, team travel logistics and scheduling activities as required.
· Utilizing existing and previous event data to identify arrival patterns of spectators and accredited staff personnel at the stadiums, based on client groups and stadium capacities.
· Creating usable reports for HQ, management and identified stake holders pertaining to the movement of spectators and staff during the tournament period.
· Creating Tournament Dashboards for the FWWC27 venues and HQ.
· Support with tournament Operational Readiness.
YOUR PROFILE
Education:
· Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar.
· If experience is compensating, lower degree is welcome to apply.
· Football crowd dynamics knowledge.
· FIFA access management knowledge is a plus.
· Effective interpersonal communication, influencing and negotiation skills.
· Strong problem solving and analytical skills.
· Stature and professional experience necessary to interact as tough partner with senior colleagues.
· Good judgement, superb integrity, maturity, and fairness in dealing with people.
Experience:
Experience:
· Minimum experience of 4 years in the sport event industry, preferably within access management, , safety and security or venue management. Experience within FIFA is an advantage.
· Single-sport, multi-venue event experience.
· Demonstratable ability to manage multiple projects concurrently and under pressure
Skills & Competencies:
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
INITIATIVE: Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.
INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Certifications & Requirements
VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.
Certifications & Requirements
· Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.
· Strong knowledge of Excel and Data analysis & Interpretation.
· Right to work in Brazil.
· Right to work in Brazil.
Languages
· Fluent in Portuguese and English. Other languages are an advantage.
About
We are FIFA, the global governing body for football.Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami, Paris and Rabat, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
Skills Required
- Bachelor’s degree or equivalent higher education in IT and Systems, Sport Venue Management, Safety and Security, or a related field
- At least four years of experience in the sports event industry, preferably in access management, safety and security, or venue management
- Experience supporting single-sport, multi-venue events
- Football crowd dynamics knowledge
- Ability to manage multiple projects concurrently and under pressure
- Strong problem-solving, analytical, data analysis, and interpretation skills
- Effective interpersonal communication, influencing, negotiation, judgment, integrity, maturity, and fairness
- Proficiency in Microsoft Office, including Excel, Word, PowerPoint, Visio, and Project
- Fluent Portuguese and English
- Right to work in Brazil
- Knowledge of FIFA access management
- Experience working within FIFA
- Knowledge of planning software and online collaboration tools
- Additional languages
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The Company
What We Do
FIFA (Fédération Internationale de Football Association) is the international governing body for association football, futsal, and beach soccer. It is responsible for organizing major international tournaments, such as the World Cup, and works to grow the game globally, promote inclusivity, and advocate for integrity and fair play. Headquartered in Zurich, Switzerland, it oversees 211 national associations and invests in football development worldwide to ensure the sport remains accessible and beneficial to all.
