Jobs at FieldPulse

The Sales Enablement Specialist trains, coaches, and develops Account Executives after ramp. Responsibilities include facilitating weekly training, supporting onboarding, analyzing performance data, conducting call and deal coaching, managing improvement plans, maintaining sales enablement content, and collaborating with Sales, Product, and Marketing. The role is fully in-office at the company headquarters in Dallas, Texas.

Own customer onboarding and implementation for FieldPulse, guiding trades businesses through software adoption. Responsibilities include understanding workflows, configuring tailored solutions, delivering training, troubleshooting issues, managing implementation timelines, de-escalating customer concerns, and collaborating with Sales, Product, and Engineering to improve customer outcomes.

Manage customer accounts for FieldPulse, a field service management software company serving trades businesses. The posting provides no specific responsibilities or qualifications beyond working full-time in the Dallas headquarters. The role is positioned within a fast-paced, collaborative startup environment with customer-focused growth opportunities and standard employee benefits.

Conduct high-volume outbound prospecting through calls and email, qualify potential customers, book meetings for Account Executives, and generate sales pipeline. Build relationships with prospects, identify business needs, communicate product value, manage follow-ups, and contribute to sales growth using Salesforce, SalesLoft, and other SaaS sales tools.

Manage a scaled portfolio of 100–250 SaaS customers, helping them adopt features, achieve business outcomes, and realize product value. Lead customer check-ins, provide workflow guidance, monitor usage and health data, support renewals, mitigate churn, identify expansion opportunities, and advocate for customer needs internally.

Owns customer retention, renewals, billing conversations, churn-save efforts, escalations, and account follow-up while providing inbound chat, phone, and email support. The role troubleshoots product and workflow issues, supports upgrades and add-ons, coordinates with technical support and billing teams, and contributes to process improvements. It is an in-office SaaS position focused on customer satisfaction, account health, and long-term retention.

Own customer onboarding and implementation for FieldPulse, guiding new customers through platform adoption, workflow configuration, training, and change management. Manage multiple implementation timelines, troubleshoot issues, develop workarounds, de-escalate concerns, and collaborate with Sales, Product, and Engineering. Advocate for customer needs while ensuring successful adoption and providing feedback to improve the product experience.

Own the full-cycle sales process from prospecting and cold calling through software demonstrations, pipeline management, and closing. Identify new business opportunities, qualify prospects, understand customer needs, articulate product value, handle objections, create urgency, and maintain strong relationships. Collaborate with sales leadership and enablement on proposals and collateral while tracking KPIs using sales technology.

Own the strategy, development, and performance of FieldPulse’s core product. Conduct customer research, analyze product data, prioritize initiatives, write requirements, create mockups, and partner with engineering and design through launch. The role covers scheduling, estimating, job management, invoicing, and payments while supporting Sales and Customer Success with product expertise. This is a full-time, in-office position in Dallas, Texas.

Summer internship offering hands-on projects, mentorship, and cross-functional exposure at a growing SaaS company. Interns may contribute to Customer Success, Implementation, Sales, Partnerships, Marketing, Product, Engineering and IT, Finance and Accounting, or People and HR. Responsibilities and placement will align with the intern’s interests and business needs.

Senior executive accountable for product vision, strategy, and outcomes across Product Management, Design, Operations, and Data. Build and scale the product org, align cross-functional teams, drive discovery-to-delivery processes, and embed agentic AI and automation into the platform to improve core workflows and customer outcomes.

As VP of Partnerships, you'll lead the channel and partnerships strategy, drive customer acquisition and revenue growth, and manage partner relationships to ensure optimal performance.

Lead engineering execution to improve software development lifecycle, deliver quality software, mentor teams, and collaborate on AI initiatives.