Jobs at Federato

Design, develop, modify, test, and maintain full-stack software applications. Engineers will understand product areas, codebases, and systems; write high-quality, tested code; analyze data; solve complex problems; collaborate with product and engineering teams; conduct design and code reviews; and mentor junior developers while delivering customer-focused products.

Own full sales cycle for large, complex P&C and specialty insurance carriers and MGAs. Build executive relationships, map stakeholders, negotiate and close multi-quarter enterprise deals. Develop account strategies, partner with engineering, product, and customer success for handoffs and expansion, and translate Federato's AI-native platform value to underwriting and executive leadership. Contribute playbooks and best practices to scale strategic account motion.

As a Senior Customer Engineer, you will handle sales engagements, deliver demos, translate workflows into configurations, and partner with teams for technical discovery and solution design.

Build and maintain scalable ETL/data pipelines and internal frameworks to support ML and product teams. Drive architecture, observability, data quality, and engineering best practices across AI/ML workflows and prompt-engineering pipelines.

Lead post-sales experience for enterprise customers: onboarding, renewals, upsells, and strategic account management. Act as trusted advisor, drive product adoption and value realization, coordinate cross-functional teams, resolve account issues, and use data to inform customer strategy and growth.

Lead a small engineering team to design, build, and deliver full-stack features using React, TypeScript, Python (Django), Node.js, and PostgreSQL. Own technical delivery from design through deployment, driving testing, CI/CD, containerized deployments (Kubernetes), event-driven architectures (Kafka), performance, reliability, and mentoring across the team while partnering with Product and Design.

Lead and deliver complex customer implementations, debug and build integrations, drive architectural decisions, run technical discovery, mentor junior engineers, and write production/integration code (Python, JavaScript, SQL). Serve as technical escalation and represent FDE in product and cross-functional discussions.