Technical Program Manager

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

What You'll Be Doing

• Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
• Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases testing, implementation, and post implementation phases
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
• Proactively identify and communicate product improvements to product engineering leaders and stakeholders

Who We Hope You Are

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 6+ years of software engineering, systems engineering, or technical product/program management experience
• Experience owning a SaaS implementation or delivery
• Knowledge of user needs, gathering requirements, and defining scope.
• Exceptional project management skills
• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
• Communication experience and previous successes in defining processes
• Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners
• Analytical and problem-solving experience with complex systems and processes
• Coding competence in Javascript and SQL

Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun, so sticks-in-the-mud need not apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected]