Jobs at Factset

Own the product vision and roadmap for Private Markets content, translate stakeholder needs into prioritized backlogs, define acceptance criteria, collaborate with AI/ML and engineering to build data models and pipelines, track progress and metrics, surface risks, and align cross-functional teams to deliver structured private company content.

As an Institutional Sales Representative, you will drive growth in Japan's investment management market, manage client relationships, and mentor junior staff while achieving sales targets.

Lead client-facing implementation projects for Pricing and Reference Data, optimizing processes, managing budgets, and ensuring effective communication across teams while mentoring junior members.

Support and enhance Data Solutions products by handling daily product requests, contributing to product design, analyzing recurring issues and metrics, creating documentation and training materials, and collaborating with content, engineering, sales, and support teams to improve delivery and usability.

Drive product development and strategy for Buy-Side Services analytics tools. Serve as SME, gather requirements, collaborate with engineering and clients, manage releases and migrations, troubleshoot issues, and maintain product documentation within an Agile delivery model.

Join the DataFeed Solutions team to gather client requirements, implement data solutions, and manage client relationships within FactSet's software ecosystem.

Build, deploy, and integrate LLM-based and AI tooling into developer workflows and CI/CD pipelines; troubleshoot and support developers; embed AI in build/upgrade/security processes; measure outcomes and iterate on tooling.

Build and maintain client relationships to drive product adoption and reduce cancellations. Provide FactSet application support, create custom models/screens and automated processes, lead product trainings, gather product feedback, and advocate client needs to Product Development to improve workflows and user onboarding.

Support subscription order processing and validations, manage approvals and vendor coordination, reconcile vendor reporting, handle RPDs and system enhancement specs, process client mailbox requests, and assist with product lifecycle and bulk projects to enable sales and ensure compliance.

Lead product efforts for FactSet's Deep Sector fundamentals feeds: gather client insights, validate opportunities, define metrics and acceptance criteria, troubleshoot and prioritize issues, support engineering and QA, mentor junior staff, and drive product strategy and execution across cross-functional teams.

Manage and grow a high-value book of buy-side clients for FactSet's Portware EMS. Own full sales cycle, develop C-suite relationships, identify and close complex EMS deals, deliver ROI narratives, and partner with product, engineering, and support to ensure successful solution delivery and client retention. Mentor junior team members and act as subject-matter expert on trading workflows and market structure.

Manage a portfolio of LiquidityBook clients to drive adoption, retention, and product value. Lead QBRs, identify upsell/cross-sell opportunities, escalate and coordinate issue resolution, track KPIs (NPS, satisfaction, churn), and provide client feedback to product teams. Implement process/configuration improvements and build strong client relationships to support growth.

Serve as a technical account manager for Portware EMS, leading implementations, gathering requirements, coordinating product/engineering/support/sales, advocating for clients, delivering new features, onboarding/training users, and enabling broker/connectivity and reporting to retain and expand client relationships.

Provide consulting and support to institutional clients using FactSet: deliver onboarding, Excel-based analytical models, portfolio and quantitative tool support, client training, on-site consultations, account management, and workflow optimization projects.

Lead Americas trading solutions sales as a player/coach: manage your own pipeline, grow and mentor a sales team, hit revenue targets (new business, renewals, upsell), build deep client relationships across buy- and sell-side, align with product and marketing, represent FactSet at industry events, and provide market intelligence to inform product roadmap and strategy.

Sell FactSet's LiquidityBook trading solutions to buy-side clients. Manage full sales cycle: prospecting, demos, POCs, negotiations, and deal close. Build executive relationships, advise on workflows and implementation, collaborate with product and internal teams, mentor colleagues, develop territory, and represent FactSet at industry events.

Serve as technical account manager and implementation lead for FactSet's Portware EMS. Manage client relationships, gather requirements, oversee implementations and upgrades, coordinate cross-functional teams, deliver new features, connectivity, training and client reporting to ensure retention and successful deployments.

The Technical Product Manager will lead product development, serve as a Subject Matter Expert, and optimize product performance using data insights.

Manage and grow a high-value book for FactSet's Portware EMS. Lead full sales cycles, build executive relationships, identify and close complex multi-stakeholder trading technology deals, and provide subject-matter expertise on execution workflows, FIX connectivity, and EMS capabilities while mentoring junior team members.

The News Analyst will cover the Oil and Gas and Power and Utilities sectors, providing daily commentary and collaborating with the analytics team to produce actionable content for clients.