JOB DESCRIPTION: Product Analyst
FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and operates out of 64 locations worldwide. FactSet with over $1.1 billion in annual revenues, is headquartered in Norwalk, Connecticut and employs nearly 10,000 people worldwide. Our operations extend within North America as well as Europe and the Pacific Rim. Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS.
The Performance product management group is responsible for Performance solutions across FactSet, including FactSet Performance Solution (FPS), Portfolio Vault, B-One, RAS, and GIPS. The product developer sits between sales, clients, and software engineering to lead a unified effort in producing industry-leading, competitive products that meet the needs of our clients. You will become one of a key group of people who make a significant contribution to FactSet’s overall product offering.
The GIPS team is a high-performing, self-organizing team of engineers and product developers who are responsible for discovery, strategy, planning, execution, and launch of FactSet GIPS – a key component of FactSet Performance Solution (FPS). GIPS (Global Investment Performance Standards - https://www.gipsstandards.org/standards/) is a key growth area for Performance solutions. Our team is seeking a highly motivated Product Specialist to contribute to enhancement efforts for the GIPS product suite.
Responsibilities:
- Develop a deep understanding of GIPS users and their workflows
- Ask effective questions in various situations to gather information and uncover user needs
- Analyze user workflows to arrive at clear vision of needs to optimize the user experience
- Collaborate with customers, sales, support, stakeholders and development teams to solve problems and design solutions that improve user workflows
- Support GIPS by answering questions with high quality responses, troubleshooting bugs, and working on enhancement requests
- Perform prebuild testing for bugs and enhancements, ensuring that best practice testing procedures are followed
- See projects through to completion, including client facing alerts, QA test cases, internal/external documentation, and any other updates necessary to make sure the project is successful
- Execute proper internal and external communication of changes, additions and development progress and provide transparency into the development queue
Required Skills:
- Bachelor’s degree required
- Strong technical, analytical, and troubleshooting skills
- Excellent communication and interpersonal skills, team player
- Enthusiasm, strong sense of initiative and a desire to take ownership of project work
- Ability to work independently and collaboratively with team members in offices globally
- Ability to work on multiple projects simultaneously with shifting priorities and responsibilities
Highly Desired:
- Knowledge of portfolio life cycle and how client workflows fit into the analytics product landscape
- Understanding of software development lifecycle (SDLC) and product development lifecycle (PDLC)
- Familiarity working in an Agile framework
At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.
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Factset Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Factset and has not been reviewed or approved by Factset.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical, dental/vision in some descriptions, and life and disability insurance. Company-wide wellness days and region-specific add-ons (e.g., Vitality PMI, Bupa dental, Health Shield cashback) further reinforce a strong health-and-wellbeing offering.
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Retirement Support — Retirement savings support is consistently included as part of the core package through retirement savings plans. The presence of these programs is framed as a meaningful component of total rewards beyond base salary.
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Equity Value & Accessibility — An employee stock purchase program is highlighted as a standard part of the total rewards package. This provides a pathway to share ownership alongside cash compensation.
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What We Do
FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year. As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.
