Jobs at EZCORP

Provides customer service in a retail pawn environment, processes auto title loans and extensions, supports sales and pawn transactions, and performs store opening and closing duties. The role requires strong communication, multitasking, teamwork, bilingual English and Spanish skills, and compliance with company policies. Candidates need a high school diploma or GED and may benefit from customer service, banking, auto title, collections, or past-due account experience.

Recruit candidates for store and corporate positions across LATAM by developing sourcing strategies, posting jobs, screening applications, conducting interviews, coordinating assessments, checking references, negotiating offers, and maintaining candidate records. The role partners with hiring managers, tracks recruitment metrics, builds talent pipelines, processes hiring tasks in Workday, collects documentation, and safeguards labor records in compliance with local legislation.

Leads technical product ownership by translating product strategy into detailed Gherkin user stories, managing complex backlogs, prioritizing work, and accepting completed functionality. Partners with engineering, QA, architecture, Scrum, and business stakeholders to drive Agile delivery, UAT, release readiness, and quality. Champions AI-augmented development, BDD, and technical excellence while mentoring junior product owners and influencing enterprise-level requirements, integrations, risks, and trade-offs.

Hands-on senior full-stack engineer leading multiple projects to build and maintain React/Angular frontends and Node.js backends, integrate LLMs and AI/ML (LLM APIs, computer vision, vector search/RAG), manage cloud infrastructure (Azure/AWS), enforce AI-assisted development practices, conduct code reviews and mentoring, support production reliability and on-call incident response.

Owns and oversees compliance management programs for assigned entities, products, and services. Responsibilities include assessing regulatory risks, evaluating controls, conducting testing and monitoring, managing corrective actions, advising senior leadership, preparing Board reports, supporting regulatory examinations, mentoring compliance professionals, and partnering across Legal, Operations, Finance, and business functions. The role also applies artificial intelligence and emerging technologies to improve compliance processes.

The QA Analyst II ensures critical bugs are not released into production and works within a dynamic, team-focused environment following Scrum and Agile methodologies.

The Sr. Director of Product Management leads strategic initiatives, product excellence, and team development, aligning product roadmaps with customer and business outcomes in the financial services industry.

Lead end-to-end global pricing analytics: build SQL-driven models, analyze pricing KPIs, run root-cause diagnostics, produce recurring reports, leverage Claude Code for AI-augmented workflows, design and measure price tests, ensure data quality, and mentor other pricing analysts while communicating insights to leadership and field teams.

Join EZCORP to help innovate and change the pawn industry through developing lending and e-commerce solutions. Aim to provide access to cash for customers.