Brand: La Familia Casa de Empeño
We want you to join us for a career not a job. At EZCORP we are looking for Auto Title Loan Associate Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Urgently hiring immediately for Auto Title Loan Associate! Easily apply today!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast-paced retail environment.
Our Auto Title Loan Associate position offers competitive pay based on experience!
Here are some of the other things we offer our Auto Title Loan Associate:
- Comprehensive benefits package (Medical, Dental, Vision Car, Supplemental Life, AD&D)
- Company paid Short Term Disability
- Competitive Wages
- Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
- Great Working Hours – Better Than Traditional Retail
- 401(k) with Company Match
- Generous Paid Time Off
- Holiday Pay
- Store Discount
Here's what you can expect as a Auto Title Loan Associate: This role will give you the opportunity to interact with customers daily, helping with auto loans. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Auto Title Loan Associate duties include, but are not limited to:
- Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
- Processing auto loans and extensions
- Processing sales, pawn loans and extensions as needed
- Performing opening and closing store duties
Requirements for the Auto Title Loan Associate) role include:
As a member of our customer service team, you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
- High school diploma or GED
- Customer service, banking, auto title, and/or collections experience
- Excellent communication and interpersonal skills
- Work well independently and as member of a team
- Ability to multitask
- Able to pass a criminal background check (performed after a conditional offer)
- Adhere to all Company policies, procedures, and regulations
- Previous experience collecting past-due accounts is preferred
- Fully Bilingual (English/Spanish)
Be part of something bigger — EZCORP operates a diverse family of US brands, including EZPAWN, Value Pawn & Jewelry, Easy Pawn, USA Pawn, maX it Pawn, Premier Pawn, Cash Pawn, Max Pawn Luxury, La Familia Casa de Empeño as well as many other regional brands, giving you the stability of a large organization with the community feel of a neighborhood business.
Skills Required
- High school diploma or GED
- Customer service, banking, auto title, and/or collections experience
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to multitask
- Ability to pass a criminal background check
- Adherence to company policies, procedures, and regulations
- Fully bilingual in English and Spanish
- Previous experience collecting past-due accounts
EZCORP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EZCORP and has not been reviewed or approved by EZCORP.
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Affordable Benefits — Employee-only medical premiums are often covered at no cost, with medical, dental, and vision included as standard options. This lowers out-of-pocket burden for individuals and stands out within the package.
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Leave & Time Off Breadth — Offerings include PTO, paid holidays, volunteer time, and parental leave. The breadth provides multiple avenues for time away beyond basic vacation.
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Wellbeing & Lifestyle Benefits — Perks include employee merchandise discounts and structured training programs alongside core benefits. Such additions enhance day-to-day value beyond base pay.
EZCORP Insights
What We Do
Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience. We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW. We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits! At EZCORP, we are committed to fostering an environment that values diversity, inclusion, and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age. We celebrate our Team Members’ differences, experiences, and beliefs. Our dedication to promoting diversity, inclusion and equal opportunity is critical to ensuring that EZCORP can attract and retain talent with the skills and abilities to lead the way today and to step into greater roles tomorrow.
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