Jobs at Evertz

Coordinates SLA-related activities across sales, internal teams, and customers. Reviews and approves RMA requests, supports customer service reviews, documents action items, escalates tickets, communicates service issues, maintains SLA spare and return records, and follows up on outstanding RMAs. The role also supports SLA renewals, provides occasional weekend on-call coverage, and requires strong organization, communication, problem-solving, and Microsoft Office skills.

Provides administrative and coordination support to the Sales team by preparing accurate quotes, reports, customer documentation, and sales materials. Coordinates cross-functional inquiries, campaigns, customer visits, CRM records, sales metrics, and deadlines. Also provides backup reception support. The role requires strong organization, communication, attention to detail, adaptability, and proficiency with Microsoft Office tools. It is an in-office, entry-level position in Burlington, Ontario.

The evTOC Applications Engineer provides technical customer support, performs software and hardware validation, collaborates with teams to improve products, and maintains testing equipment.

Manage customer hardware return requests, issue Return Merchandise Authorizations, coordinate warranty replacements and repair shipments, prepare replacement quotes, communicate status and payment information, and maintain accurate records. The role collaborates with Production, Logistics, Sales, Administration, and Technical Support while providing responsive customer support and completing general administrative tasks.

Processes internal sales orders, organizes delivery and shipping details, monitors production ship dates, and communicates order status, revisions, and transit changes to customers, sales representatives, project managers, and internal teams. The role requires strong organization, time management, communication, problem-solving, and proficiency with Microsoft Office tools.

Develop and maintain automated tests for complex broadcast technology software. Responsibilities include writing test cases, analyzing failures, reviewing test code, reporting bugs, documenting automation, collaborating with developers and international QA teams, and improving test coverage and efficiency. The role requires Python, Bash, Linux administration, Windows and Ubuntu experience, AWS familiarity, and knowledge of Agile/Scrum and software testing processes.

Supports daily office operations through administrative duties, data entry, document and file preparation, and coordination with internal teams and the global sales organization. The role requires managing multiple priorities, maintaining accurate records, improving organizational efficiency, and contributing to client-facing excellence. Strong communication, organization, problem-solving, multitasking, and time-management skills are essential.

Supports daily office operations through administrative duties, data entry, document and file organization, and coordination with internal teams and the global sales team. The role requires multitasking, accurate processing, strong communication, problem-solving, and organizational skills in a fast-paced, in-office environment.

Provide technical support for broadcast technology, solving problems, documenting procedures, and maintaining customer satisfaction.

Configure and deploy AWS-based evertz.io environments for media customers, support proof-of-concepts and technical evaluations, translate customer workflows into technical solutions, and collaborate with engineering, product, and SRE teams. The role develops deployment templates, scripts, and documentation while improving platform scalability, automation, usability, and performance. It requires broadcast technology knowledge, cloud infrastructure experience, scripting skills, customer communication, and international travel.

Supports and maintains complex broadcast video systems, including monitoring hardware, servers, applications, software-defined video networks, compression systems, orchestration platforms, and network tools. Manages incidents through resolution, supports multiple cases, advises on technical initiatives, reviews designs, coordinates with engineering teams and customers, establishes testing requirements, validates platforms, and documents procedures. The role requires on-site customer support and relocation to California.

Maintains corporate network infrastructure, servers, endpoints, user accounts, security policies, firewalls, VPNs, backups, and core IT services. Troubleshoots network and system issues, provisions hardware, manages patches and automation, processes access requests, tracks assets and licenses, and documents work through Jira. The role supports Windows and Linux environments, performs disaster recovery testing, and helps maintain secure, stable business systems in an in-office environment.

Design and develop automated test setups for broadcast and telecommunications equipment. Program test automation using LabVIEW and Python, install and operate electronic testing systems, analyze results, troubleshoot failures, identify root causes, repair returned devices, and train team members. The role also involves testing routers, fiber transmission systems, multi-viewers, and SDVN technologies in an in-office manufacturing environment.

Develop and advance state-of-the-art software for an evolving broadcast technology product. Responsibilities include selecting technologies, translating ambiguous requirements into technical plans, researching emerging domains, prototyping solutions, implementing new systems, and contributing to architecture decisions. The role requires cross-functional collaboration with teams and vendors, independent problem-solving, and continuous learning across diverse programming languages and technologies.

Build and operate production AI systems, including LLM agents, multimodal applications, RAG pipelines, classical ML models, and AI services. Own solutions from requirements and prototyping through deployment, monitoring, evaluation, and support. Develop Python services on Azure using PostgreSQL, Terraform, containers, CI/CD, and observability tools. Integrate AI with engineering, manufacturing, testing, and business systems while improving technical architecture, mentoring engineers, and guiding responsible AI adoption.

Design, integrate, and verify RF receiver chains, analog circuits, and advanced RF systems across HF-Ka bands. Perform link budget, noise figure, interference, propagation, and RF performance analyses. Conduct hands-on bench testing using VNAs, spectrum analyzers, signal generators, and oscilloscopes. Support qualification testing, root-cause analysis, requirements review, documentation, and cross-functional system integration with firmware, signal processing, and mechanical engineering teams.

Designs scalable IP and hybrid network architectures for broadcast, media, telecom, and service-provider customers. Leads infrastructure discovery, migration planning from SDI to IP, topology and bill-of-materials development, customer presentations, RFP support, commissioning, troubleshooting, and post-deployment advisory work. Requires strong networking expertise, media-transport knowledge, customer-facing communication skills, and willingness to travel 20–40%.

Supports media transport product management for broadcast, professional A/V, and live sports/news applications. Responsibilities include designing customer solutions, defining product features and architecture, resolving technical issues with cross-functional teams, conducting competitive analysis, promoting solutions at industry events, validating products, and creating documentation. Requires expertise in broadcast transport standards, compression technologies, Linux, networking, and IP protocols, plus eligibility for international client travel.

Validates broadcast and AV hardware, firmware, and software releases at modular and system levels. Creates and executes manual and automated test plans, tracks defects in JIRA, updates testing documentation, resolves deficiencies with development teams, validates parts, trains manufacturing and test staff, and supports service operations.

Designs and documents end-to-end software-defined video networking solutions for broadcast and media facilities in a pre-sales environment. Collaborates with account managers, customers, R&D, project managers, and executives on system architecture, product selection, proposals, RFI/RFP responses, risk mitigation, demonstrations, and proofs of concept. Ensures technical documentation, drawings, quotes, and requirements are complete for deployment handoff. Requires broadcast solution design experience and travel to client sites as needed.