Jobs at Epos Now

Design, develop, debug, and deploy backend or full‑stack features for the POS Tribe. Maintain system health, improve architecture, and collaborate with cross‑functional teams to ensure scalable, production‑ready solutions.

Own and improve the end-to-end merchant onboarding journey using customer research, analytics and stakeholder alignment. Drive discovery, define requirements and success metrics, manage backlog and delivery with engineering and design, and use data to optimise activation, compliance and platform configuration.

The PR Manager will lead Epos Now's public relations strategy, manage media outreach, create content, coordinate case studies, and oversee event management to enhance brand visibility and engagement.

The Head of Cloud will lead cloud strategy and engineering teams, architect AWS solutions, foster team development, and drive platform evolution.

Manage daily debt recovery activities: chase payments by phone/email/letters, investigate cases, allocate payments, update Salesforce and accounting records, complete vulnerability reviews and payment plans, support insolvency forms, and maintain collection metrics and data integrity.

The PR Coordinator will leverage AI to enhance PR strategies, create media content, manage relationships, and execute key branding initiatives with senior leadership.

Responsible for sales activities and customer interactions, specifically focusing on German-speaking clients.

As a Customer Implementation Consultant, you'll onboard new clients, handle support calls, deliver training, and manage customer relations with a focus on service excellence.

As a Customer Support Consultant, you'll assist customers with queries via phone, email, and web chat, ensuring exceptional service and meeting targets for revenue and satisfaction.

Epos Now is seeking a motivated Sales Development Representative to engage with customers and generate revenue while providing excellent customer service. This role offers industry-leading training, commission-based earnings, and clear career progression opportunities.

The Tier 2 Product Operations Consultant resolves complex technical and product-related issues, conducts trend analysis, manages defects, and collaborates across teams to improve customer outcomes and processes.

Develop innovative products across payments, data, and AI. Responsibilities include writing code, maintaining databases, and collaborating with teams.

Customer Support Consultant responsible for handling customer queries via phone, email, and chat, nurturing relationships, and achieving satisfaction targets.

Manage a mid-market portfolio (£2m–£10m+), drive retention and revenue growth through upselling, cross-selling and product adoption, build strategic account plans, run QBRs, mitigate churn, and coordinate with Product, Service and Commercial teams while maintaining Salesforce records.

Manage a Mid-Market customer portfolio to grow adoption, retention and revenue. Run QBRs, create account plans, surface upsell opportunities (Payments/Embedded Finance), maintain Salesforce records, capture feedback and collaborate with internal teams to improve customer experience.

As an Inside Sales Consultant, you'll interact with potential customers, sell products, nurture leads, and exceed sales targets while providing exceptional customer service.

Design, build, and operate core platform services on AWS using Kubernetes, Terraform, and GitHub Actions. Build platform APIs and tooling (Go/Node.js), improve CI/CD, observability, security, and cost optimisation, support migrations, own services end-to-end, respond to incidents, and mentor engineers.

The Sales Development Representative (SDR) is responsible for outbound calling to B2B clients, qualifying leads, and securing appointments for the sales team through effective communication and follow-up.

As an Inside Sales Consultant, you will engage with potential customers, selling products and providing excellent service while exceeding sales targets.

The Sales Consultant will engage with existing customers to upsell products, improve customer retention, and drive performance through outreach and education on product features and services.