Jobs at Delta Dental of Michigan

Assist in designing and developing training content for Delta Dental, maintain Learning Management System operations, support audit requests, and manage reporting.

Analyze and correct rejected encounter data, monitor and audit submissions, develop and maintain policies and procedures, perform root-cause analysis, create reports and error libraries, ensure compliance with regulatory requirements, and train and coordinate with internal and external stakeholders to prevent and resolve encounter errors.

Provide administrative support to management and sales teams: maintain data and files, assist with ETS/Salesforce tasks, greet callers/visitors, coordinate supplies, meetings, travel, catering, and assist budgeting and departmental reporting.

Advances organizational development initiatives, coordinating workplans, stakeholder activities, training curricula, surveys, communications, and program documentation. Evaluates employee and stakeholder feedback, identifies themes, and recommends improvements involving engagement, employee experience, change management, and organizational effectiveness. The role independently manages multiple assignments, collaborates cross-functionally, and creates presentations, job aids, reports, and development resources.

Analyze and report on claims processing using data analytics and visualization techniques. Develop dashboards, monitor KPIs, ensure data integrity, and support reporting requirements.

Coordinates Enterprise Portfolio Management Office activities, including project intake, estimating, scheduling, milestone tracking, financial reporting, Agile delivery support, documentation, stakeholder communications, dashboards, and project closedown. Facilitates planning and working sessions, maintains portfolio data and SharePoint content, monitors risks and dependencies, supports PI Planning, and contributes to process improvement, compliance documentation, and accurate executive reporting.

Designs, implements, and maintains physical and virtual infrastructure. Builds IaC for automated deployments, enforces security best practices, assists capacity planning and tuning, troubleshoots system issues, supports application deployments, participates in cross-functional teams and on-call rotation.

Lead analysis and resolution of encounter data issues, manage submissions, oversee compliance, and develop solutions for internal and external stakeholders.

Work as an intern on knowledge-based computation platforms and AI-enabled business rules frameworks. Contribute to decision modeling/orchestration, learn modern system architectures (SOA, EDA) and enabling tech (REST, JSON, Kafka, containers). Apply CS fundamentals, implement algorithms, and communicate technical work to business stakeholders.

Supervises the Focused Review SIU teams, ensuring compliance and efficient operations. Oversees data analysis, staff development, and strengthens partnerships with stakeholders.

This role involves developing and implementing statistical models, leading data science techniques, applying machine learning to business challenges, and communicating insights to stakeholders.

Work on large-scale enterprise applications: build Angular front-ends, Java-based REST services, and scalable back-end systems. Learn SOA/EDA, REST/JSON, Kafka, containerization, RPA, and CMS. Apply CS fundamentals, data structures, algorithms, OO design, and communicate technical work to business stakeholders.

Support the Compliance department by conducting regulatory research, assisting with reporting and data analysis, developing and tracking compliance training, and reviewing policies and procedures to ensure adherence to state and federal requirements.

The PCDH Coordinator oversees the Patient Centered Dental Home program, ensuring member education, managing provider relationships, and enhancing dental service utilization.

Support and manage the Compliance Program: develop and deliver training, monitor regulatory/document revisions, maintain document repository, coordinate audits (Medicare/Medicaid/ACA), perform risk assessment, track remediation, liaise with stakeholders, and ensure policies and procedures meet legal, contractual and regulatory requirements.

The role involves administering GRC and LMS platforms, performing data analysis, developing dashboards with Power-BI, and creating applications with PowerApps. The administrator serves as a liaison among departments, providing training and supporting technological initiatives.

Design, deploy, and automate scalable physical and virtual infrastructure; lead cloud migration and IaC initiatives; strengthen security; provide on-call escalation, capacity planning, performance tuning, and mentor junior engineers.