Jobs at Delta Dental of Michigan

Leads the organization’s technology function, managed services relationship, vendor governance, technology strategy, cloud data modernization, automation and AI enablement. Oversees infrastructure, security, compliance, data governance, business continuity, and technology investments while advising executives and the Board. Manages the Strategic Data Analyst and develops the long-term internal technical capability and talent strategy.

Application Development Interns will contribute to enterprise business applications using Angular, Java REST services, scalable backend systems, and modern architectures. They will apply computer science fundamentals, develop software, communicate technical work, and collaborate with teams. Candidates should be enrolled in an undergraduate or graduate program, have programming experience, and understand web development, data structures, algorithms, software architecture, object-oriented design, and design patterns.

Manages and retains assigned dental insurance groups by resolving service issues, supporting billing and claims needs, reviewing bids and proposals, coordinating implementations and renewals, and maintaining relationships with clients, agents, brokers, and consultants. Provides client education, supports small-market growth strategies, participates in benefit events, and develops professional relationships.

Supports planning, execution, documentation, and improvement of department projects. Coordinates cross-functional initiatives, develops training materials, administers licensing and commission information, prepares responses and templates for business inquiries, and assists project teams with records retention and process improvements. The role requires managing multiple deadlines, analyzing complex problems, and applying knowledge of dental benefit administration and group contracts.

Supports compliance training content development, curriculum production, Learning Management System operations, user and system support, SharePoint and LMS content management, audit evidence requests, and reporting. The intern will also maintain job aids, create and upload training modules, manage course content, and help use technology to improve training and business processes.

Facilitates problem resolution, root cause analysis, corrective action plans, remediation, and prevention efforts. Tracks risks, issues, and corrective actions; verifies effectiveness; identifies trends; reports progress to leadership; and supports audit and regulatory requirements. Collaborates with Compliance, Operations, IT, clients, and other stakeholders to reduce corporate risk, improve processes, and ensure contractual and internal deadlines are met.

Knowledge Science Intern supporting knowledge-based computation platforms and AI-enabled business rules frameworks. The role involves decision modeling and orchestration, modern software architecture, REST, JSON, Kafka, and containerization. Interns apply computer science concepts to real-world problems, contribute to technical solutions, collaborate with teams, and explain technical work to business audiences.

Develop and implement statistical, machine learning, predictive, and optimization models to solve business challenges. Design data-driven experiments, prepare and validate structured and unstructured data, create visualizations, and communicate findings to technical and non-technical stakeholders. The role also leads adoption of new data science techniques and supports continuous improvement of organizational practices.

Advances organizational development initiatives, coordinating workplans, stakeholder activities, training curricula, surveys, communications, and program documentation. Evaluates employee and stakeholder feedback, identifies themes, and recommends improvements involving engagement, employee experience, change management, and organizational effectiveness. The role independently manages multiple assignments, collaborates cross-functionally, and creates presentations, job aids, reports, and development resources.

Work on large-scale enterprise applications: build Angular front-ends, Java-based REST services, and scalable back-end systems. Learn SOA/EDA, REST/JSON, Kafka, containerization, RPA, and CMS. Apply CS fundamentals, data structures, algorithms, OO design, and communicate technical work to business stakeholders.