Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
- Knowledge in configuration, administration of middleware platforms (e.g., Wildfy, IBM WebSphere, Apache, Tomcat, Jboss )
- Support the deployment and management of middleware services both on-prem and cloud platforms
- Perform basic troubleshooting of middleware-related issues and escalate complex problems to senior team members.
- Good understanding in Dev Ops Platform - Administration- Docker/Containers and Kubernetes.
- Support application integration efforts by ensuring middleware components are properly configured.
- Maintain documentation of system configurations, processes, and troubleshooting steps.
- Monitor and troubleshoot cloud middleware performance and connectivity issues.
- Support containerized application deployments using Docker and Kubernetes.
- Collaborate with development and infrastructure teams to ensure middleware aligns with application requirements.
- Participate in incident response and root cause analysis for system outages or performance issues.
- Support containerization efforts using Docker and orchestration with Kubernetes.
- Assist in deploying, managing, and troubleshooting Kubernetes clusters in cloud
- Assist in system upgrades, patches, and migration.
- Collaborate with DevOps teams to integrate middleware into CI/CD pipelines.
- Knowledge on operations & production support with large and critical applications in multiple technologies.
- Maintain and update infrastructure documentation and runbooks.
- Familiarity with Unix/Linux and Windows operating systems.
- Monitor system performance and availability using tools like Prometheus, New Relic, Sumologic
- You'll be responsible for coordinating and managing the day-to-day operations within the team.
- Exposure to cloud platforms like AWS, Azure.
- Knowledge of scripting languages (e.g., Python, Bash )
- Strong problem-solving and analytical skills.
- Ability to learn new technologies and cross skilling.
- Good communication and teamwork abilities.
- Provide 24x7 on-call support for Major production issues.
- Participate in on-call rotations to support production environments.
- Need to work on rotational shifts
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
Top Skills
What the Team is Saying
What We Do
With our world class Global Capability Centre (GCC) in the heart of Hyderabad, we at MassMutual are extending a nearly 170-year legacy of securing futures and protecting loved ones to Telangana, India in 2020. The Hyderabad GCC has been established to explore the global talent pool with an in-house team of experts in full-stack Development & Support, DevOps, Quality Assurance, Security & Cloud Engineering, Data Science and several other areas such as insurance, business, security, and operations.
Living Mutual has always been at the core of MassMutual’s purpose. Since 1851, MassMutual’s mutual way of life has been reflected in its various initiatives, be it Social Responsibility, Corporate Governance, or Diversity & Inclusion.
With the opening of our Hyderabad facility, you’ll not only get to work in our innovative, state-of-the-art Global Capability Centre, you’ll also be supported by colleagues in our global MassMutual community.
Spread across 73000+ square feet facility on the 7th floor of BSR IT SEZ, the Global Capability Center in Hyderabad can house more than 600 employees. Located at the heart of Financial District, the facility boasts of work class infrastructure and amenities, enabled by state-of-the-art technology and security systems. In-house gymnasium / aerobics center, yoga room, indoor games room, mothers’ / wellness room, 200+ seater cafeteria, high-rise & lounge seating are some of the amenities available for the employees. The SEZ facility will also provide common creche and eat-out restaurants in the building premises, once operational.
Join us now to collaborate with teams across the world on projects and initiatives that will contribute to the growth of MassMutual as a global financial services leader.
Why Work With Us
MassMutual is leading the financial services industry in digital enablement, and the new MassMutual
India Global Capability Center is a result of this effort. We are here to empower careers and help
people secure their futures through innovation and technology.
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