The Senior Service Desk Analyst coordinates team workload, manages complex tickets, coaches team members, and ensures exceptional customer service while achieving SLAs and KPIs.

The Offboarding Specialist communicates with customers ending services, calculates penalties, liaises with suppliers, resolves queries, and updates records.

The Service Desk Specialist manages complex technical tickets, trains Service Desk Analysts, ensures excellent customer communication, and drives service improvements while collaborating across functions to enhance technical knowledge.

As a Service Desk Analyst, you will provide IT support, manage incidents, ensure service quality, and communicate effectively with customers and teams.

Join Wavenet as a Service Desk Analyst, managing IT support incidents, improving customer service, and collaborating with teams to enhance service delivery.

The Senior Service Desk Analyst will lead a team, manage complex IT tickets, drive service improvements, and collaborate with internal and external stakeholders to enhance customer support.

As a Deskside Apprentice, you will provide IT support within the NHS, manage service tickets, troubleshoot systems, and contribute to IT improvement initiatives.

As an HR People Partner, you'll support managers and colleagues through the full employee lifecycle, manage employee relations, coach on HR policies, drive engagement initiatives, and contribute to change programs while fostering a positive workplace culture.

As a Technology Transformation Consultant, you will build customer relationships, gather requirements, conduct product demonstrations, and collaborate with sales teams to drive customer success and retention.

The role involves providing support and resolving technical issues for customers, managing tickets, and ensuring SLA and KPI targets are met.

The Inside Sales Executive engages with customers, promotes technology solutions, secures sales meetings, and aids account managers in business growth.

The Renewals Specialist manages contract renewals, builds client relationships, prepares proposals, identifies upsell opportunities, and ensures a seamless customer experience.

The Change Analyst will support the Change Manager, coordinate stakeholders, review change requests, and ensure smooth technology changes with minimal disruption.

As a Senior EUDM Engineer, manage end user devices, ensure software deployment compliance, and support customers with technical excellence, documentation, and service improvements.

The Connected Infrastructure Engineer designs, configures, and installs core network hardware, acting as an escalation point for support teams and leading incident responses in a fast-paced environment.

The Service Desk Analyst provides IT support, manages service requests, collaborates with teams, and maintains records to enhance customer satisfaction while meeting performance targets.

Provide high-quality support for incident resolution and service requests, ensuring customer satisfaction and timely issue resolution with a focus on service improvement.

The Commercial Retention Manager develops and executes strategies to retain customers, analyzing data, implementing retention initiatives, and collaborating with teams to enhance loyalty.

The Sales Manager will lead a team to drive customer satisfaction, retention, and growth through strategic account management and exceptional leadership.

The Service Desk Analyst will provide IT support, manage incidents, exceed targets, communicate effectively, and maintain data management while developing technical skills.