Connected Infrastructure Engineer

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London, England
In-Office
Information Technology
The Role
Company Description

Who are we?

We’re a forward-thinking technology provider committed to excellence, offering cybersecurity, communications, and managed IT services that evolve with our customers. Since 2000, we’ve helped companies stay connected and secure, providing the right solutions so they can focus on their goals, today and in the future.

Our mission is to leverage our expertise and trusted partnerships to empower businesses with innovative, cost-effective IT solutions. We pride ourselves on delivering superior service and a customer experience that’s reliable, honest, and tailored to our customer needs, making us their trusted, long-term partner for growth in the digital age.

Job Description

Are you passionate about network infrastructure and ready to take the next step in your career? Wavenet is looking for a skilled and driven Connected Infrastructure Engineer to join our dynamic team.

This is a hands-on role where you’ll be responsible for the design, configuration, and installation of core network hardware within our connected landlord buildings. You’ll also serve as a key escalation point for our 1st and 2nd line engineering teams, helping to resolve complex issues and lead technical responses during major incidents.

If you thrive in a fast-paced, innovative environment and are ready to take ownership of critical infrastructure solutions, this is the opportunity for you.

Key Responsibilities:

  • Design and implement core network solutions, including routers, firewalls, and network switches.

  • Configure and install networking hardware across various sites.

  • Act as an escalation point for the 1st and 2nd line support teams.

  • Lead the technical response to site-wide incidents.

  • Configure equipment to meet project requirements and customer needs.

  • Work with technologies such as WAN, LAN, Internet, WAN Optimisation, SIP Trunking, Security, and Wi-Fi.

Why Join Wavenet?
We’re a forward-thinking, rapidly growing technology company where innovation and collaboration drive everything we do. You’ll work alongside passionate professionals, enjoy career development opportunities, and make a real impact in a company that values your skills.

 

Qualifications

What We’re Looking For:

We're seeking a motivated and technically skilled Connected Infrastructure Engineer with a solid background in network infrastructure. The ideal candidate will have hands-on experience in designing, configuring, and deploying core networking solutions, particularly in multi-site environments.

To succeed in this role, you should bring:

  • Proven experience in network infrastructure engineering, ideally within multi-tenant or geographically dispersed environments.

  • Strong knowledge of core network technologies and protocols, including WAN, LAN, and network security principles.

  • A minimum of 2 years’ experience working with Juniper routers and switches, with the ability to confidently configure and troubleshoot Juniper hardware.

  • Experience in the design, deployment, and maintenance of networking hardware, including routers, firewalls, and switches.

  • Advanced troubleshooting skills, with the ability to diagnose and resolve complex network issues under pressure.

  • Excellent communication and interpersonal skills, with the confidence to lead technical discussions and escalate incidents when needed.

  • Hands-on experience with technologies such as WAN, LAN, SIP Trunking, Wi-Fi, and WAN Optimisation is highly desirable.

  • A current CCNA or JNCIA certification, demonstrating a strong foundation in networking principles and vendor-specific knowledge.

  • A full UK driving licence, as site visits and hardware installations may be required across multiple locations.

If you meet these requirements and are looking to grow your career in a vibrant, fast-paced tech environment—we want to hear from you!

Additional Information

Did we mention the perks?

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Hybrid Working: Flexibility matters. Our hybrid model lets you choose a blend of home and office-based working, so work fits seamlessly with your life.

Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.

Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.

Ready to join the UK’s largest managed service provider? 

Apply today or contact our friendly Talent Acquisition Team for more information.

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The Company
Nelson
1,675 Employees
Year Founded: 2001

What We Do

The Daisy Group was founded by current Chairman Matthew Riley in 2001. Over the last two decades Daisy has developed through a combination of organic and acquisitive growth to be one of the largest providers of communications, IT and cloud services across the UK and internationally. 2018 saw key change within the Group as four independent businesses were established to better serve the needs of direct customers and indirect partners. Daisy Communications and Daisy Corporate Services remained unchanged. The most significant change saw the merger of the Group’s three channel-serving businesses (formerly known as Daisy Wholesale, Daisy Distribution and Daisy Worldwide) under a new single brand, Digital Wholesale Solutions. The Daisy Partner Services business also began to operate independently under the new name of Allvotec. In March 2021 private equity fund Inflexion invested in the Digital Wholesale Solutions business, which was demerged from and left the Daisy Group. Today the Daisy Group includes Daisy Communications serving the needs of small to medium businesses and Daisy Corporate Services for the mid to enterprise market – both remain significant providers for UK businesses, with portfolios spanning Lines & Calls, Mobile and Connectivity, right through to Unified Communications, Business Continuity and Cloud & Hosting and Security.

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