Jobs at CyrusOne

Owns post-delivery relationships and service experience for hyperscale customers across Europe. Responsibilities include service governance, SLA monitoring, QBRs, escalations, incident communications, customer health, renewal and expansion risk, onboarding, audits, compliance, performance analytics, and continuous improvement. The role coordinates cross-functional teams, maintains customer playbooks and capability roadmaps, and drives service reliability and customer satisfaction through influence in a matrix organization.

Owns software features from concept through delivery, building and enhancing customer, supplier, and internal business applications across frontend and backend systems. Partners with stakeholders to translate business needs into maintainable solutions, investigates production issues, contributes to architecture and engineering improvements, and leads projects or features. The role requires strong .NET, database, microservices, cloud, messaging, and modern software development experience, along with mentoring and cross-functional collaboration.

Leads strategic sourcing and procurement activities, including supplier evaluation, negotiations, contract management, onboarding, renewals, performance governance, cost optimization, risk mitigation, and procurement process improvement. Partners with stakeholders across business functions, conducts market and spend analysis, supports compliance, and drives measurable commercial value across third-party goods and services spend.

Manages technical customer operations for hyperscale data center clients, serving as the primary liaison between customers and internal operations and engineering teams. Coordinates incident resolution, maintenance, capacity planning, change management, performance reporting, documentation, and project initiatives. Ensures SLA alignment, clear technical communication, customer satisfaction, and continuous operational improvement.

Leads technical training strategy, governance, compliance, and effectiveness for data center facility operations across the AMER fleet. Oversees technician qualification programs, LMS governance, emergency preparedness drills, operational audits, incident-based improvements, and continuous improvement initiatives. Builds and leads a technical training team, establishes standards and performance measures, drives corrective actions, and ensures alignment with regulatory and company requirements.

Leads corporate communications strategy across internal, executive, social media, owned channels, corporate content, and thought leadership. Advises senior executives, develops messaging and communications plans, manages editorial calendars and governance, supports organizational change and major initiatives, oversees social publishing and measurement, and builds scalable processes. Partners with Marketing, HR, Legal, Finance, and External Communications while managing a coordinator, vendors, and communications technology. The role is hybrid in Dallas with some travel.

Owns the company’s five-year financial planning model, including architecture, assumptions, data integrity, scenario analysis, liquidity planning, and reporting. Partners with finance and operational teams to reconcile plans with budgets, forecasts, and actuals. Presents strategic financial analyses to executive leadership, the Board, and private equity sponsors while improving planning systems and processes.

Senior HR Business Partner serving as a strategic consultant to management across employee relations, performance management, talent development, engagement, retention, workforce planning, succession planning, and organizational change. The role provides HR policy guidance, supports legal and compliance matters, develops leadership initiatives, analyzes engagement data, coaches leaders, and partners with HR leadership and Talent Acquisition. Requires extensive progressive HR experience, strong employment-law knowledge, analytical ability, and proficiency with Microsoft Office and Workday.

Supports an assigned employee group and data center teams across employee relations, HR transactions, payroll and benefits coordination, recruiting support, vendor management, training, compliance, and process improvement. Uses Workday, Excel, Microsoft Copilot, and reporting tools to audit transactions, analyze workforce data, improve HR processes, and provide recommendations to leaders. Requires strong judgment, confidentiality, communication, facilitation, and knowledge of employment laws.

Process multi-state and union payroll, administer employee benefits and leave programs, support open enrollment and Total Rewards activities, maintain reconciliations and controls, resolve employee and manager inquiries, and ensure compliance, accuracy, confidentiality, and timely execution across payroll and benefits operations.

Executive leader responsible for CyrusOne’s global sales and customer experience organization across North America, Europe, and Asia Pacific. Drives commercial growth, customer lifecycle ownership, strategic account development, forecasting, Salesforce modernization, AI-enabled transformation, complex transaction execution, and cross-functional enterprise alignment. Builds leadership capability, represents the company with major customers and investors, and leads large-scale data center and digital infrastructure sales strategies.

Manages community affairs and stakeholder engagement for CyrusOne development projects across assigned markets. Builds relationships with officials, community organizations, businesses, and residents; supports zoning, permitting, entitlements, construction, and operations; identifies political, regulatory, community, and reputational risks; coordinates public meetings and communications; supports economic development, community investments, reporting, and market-entry strategies. Requires extensive travel across assigned Northern U.S. markets.

Supports the Chief Development Officer and Development leadership with strategic planning, executive presentations, market and financial analysis, portfolio tracking, KPI reporting, cross-functional project coordination, and organizational effectiveness initiatives. The role monitors development milestones, risks, dependencies, and priorities while preparing business cases, dashboards, leadership materials, and recommendations to support growth and investment decisions.

Leads multiple site acquisition and land development opportunities from market evaluation through acquisition approval and transition to development. Responsibilities include site selection, due diligence, zoning and infrastructure assessment, risk mitigation, budgeting, consultant and stakeholder management, project scheduling, preliminary underwriting, executive presentations, and transaction support. The role coordinates internal teams and external partners while developing recommendations for strategic land investments. Domestic travel of 30–40% is required.

Leads data center operations engineering programs, including runbook development, process standardization, change management, documentation governance, and root cause analysis. Partners with reliability, electrical, and mechanical engineering teams to translate technical requirements into scalable operational processes. Manages program metrics, reporting, milestone visibility, accountability, and continuous improvement initiatives across critical infrastructure operations.

Leads mechanical engineering for data center operations, including HVAC and cooling system design, infrastructure optimization, capacity planning, energy efficiency, maintenance practices, and project delivery. Provides operational troubleshooting and technical leadership, manages vendors and multidisciplinary teams, ensures regulatory compliance, and supports reliable, sustainable, cost-effective data center infrastructure. Travel up to 25% is required.

Leads CyrusOne’s Commercial Operations function and enterprise Deal Desk. Owns strategy, operating model, pricing governance, transaction workflows, resource planning, performance, risk management, and continuous improvement. Oversees complex customer transactions, including new business, expansions, renewals, and strategic deals. Partners with Sales, Finance, Legal, Investments, Operations, Construction, Billing, and Asset Management to evaluate deal economics, operational feasibility, approvals, and customer commitments. Builds scalable processes, reporting, governance standards, and leadership capability.

Represents CyrusOne within an assigned community by building stakeholder relationships, coordinating outreach events, addressing community concerns, supporting charitable and investment initiatives, monitoring sentiment, and escalating emerging issues. The role maintains stakeholder records, assists with site tours and presentations, and provides regular updates to community affairs leadership. It requires strong communication, organization, relationship-building, and problem-solving skills, along with up to 30% travel.

Leads quarterly and annual financial statement preparation, disclosures, technical accounting research, audit coordination, reporting controls, and accounting standard implementation. Partners with accounting, finance, tax, legal, treasury, and auditors while supporting complex transactions, SEC reporting, consolidations, and other accounting projects.

Provides legal counsel for procurement and vendor relationships. Drafts and negotiates commercial, technology, software, outsourcing, supply, and service contracts; advises on privacy, intellectual property, compliance, export controls, and anti-corruption requirements; develops policies and templates; manages procurement disputes and external counsel; supports competitive bids; and trains internal stakeholders on contracts and risk.