Jobs at Cydcor

The Jr. Technical Architect will design and manage enterprise-scale architectures, collaborate with stakeholders, optimize system performance and leverage AI tools while ensuring architectural integrity during implementation.

Support customer success by identifying, tracking, and resolving service issues, analyzing data to spot trends, recommending process improvements, coaching field sales teams, and partnering with internal stakeholders to improve resolution effectiveness and customer satisfaction metrics.

Support sales quality and AI systems by handling customer escalations, analyzing reports, documenting and improving policies, coaching field teams, and implementing process and AI-driven automation improvements.

Support customer success and sales quality by identifying and resolving service issues, analyzing data to spot trends, recommending process improvements, coaching field teams, and collaborating across internal stakeholders to improve resolution effectiveness and customer satisfaction metrics.

The National Account Manager leads sales efforts, trains teams, manages budgets, and ensures client relationships for Cydcor’s Canadian market, focusing on retail and B2B sectors.

Process daily and weekly billing and payment files, reconcile invoices with balance sheet reports, deliver timely payments, analyze variances, support month-end close, identify automation/AI improvements, provide stakeholder customer service, and maintain confidentiality.

Lead FP&A for a high-growth SaaS company: provide monthly financial analysis, reforecasting, variance and pipeline reporting; build dynamic financial models and scenario plans; partner with Sales, Marketing, and Operations; drive automation and AI-enabled reporting; manage and develop the FP&A team; present executive and board-level financial insights.

Lead FP&A for a PE-backed/services-oriented organization: manage monthly reporting, budgeting, forecasting, consolidation, cost allocation, and margin analysis. Partner with department heads, improve reporting and billing processes, prepare board/investor materials, and lead and develop the FP&A team.