Jobs at CSN Collision

Coordinate vehicle flow through the collision repair shop to minimize cycle time and bottlenecks. Schedule daily work, stage and prioritize vehicles, support repair planners on parts and readiness, drive continuous improvement using Lean principles, track KPIs (cycle time, WIP, touch time), perform operational audits, and foster cross-functional collaboration to maintain quality and efficiency.

Support planning, development, delivery and continuous improvement of training programs for CSN Licensees and corporate staff. Conduct needs assessments, develop blended learning materials, deliver and facilitate training, maintain the LMS, track program costs and effectiveness, gather stakeholder feedback, and promote best practices and change management to improve learner engagement and outcomes.

Serve as the front-office point of contact for customers at a collision repair shop: greet customers, manage check-ins/outs, communicate repair updates, schedule appointments, create and maintain repair orders and paperwork (using CCC ONE), process payments, handle phone/email inquiries, and support daily administrative and record-keeping tasks to keep shop operations running smoothly.

Prepare vehicle surfaces for painting by cleaning, sanding, priming, masking and removing imperfections. Assist painters with mixing materials, maintain equipment and workspace, follow safety procedures, and support efficient production workflow.

Prepare vehicle surfaces for painting by cleaning, sanding, masking, priming, and mixing materials. Support paint team, maintain equipment and workspace, follow safety procedures, and perform additional duties as assigned.

Serve as primary customer contact through the collision repair process: greet customers, collect accident and vehicle details, coordinate with estimators, manage scheduling and sublets, verify insurance/rental coverage, track parts/invoices, perform final quality checks, assist with insurance approvals and accounts receivable, and provide status updates to ensure timely, accurate repairs and excellent customer service.

Greet customers in person and by phone, schedule appointments and manage repair orders using CCC ONE, liaise with customers and insurers, process invoices and payments using QuickBooks, perform administrative tasks with Word and Excel, and communicate fluently in English and Spanish.

Support the finance team with bookkeeping, data entry, invoice and payment processing, payroll assistance, accounts payable/receivable tracking, and month-/year-end closing. Maintain Excel financial reports, ensure accuracy and compliance with company policies, and perform other administrative accounting tasks as needed.

Perform structural and light straightening, panel repairs (steel/aluminum), plastic bumper welding, 3D chassis measurements, pre/post electronic scans, part removal/installation, and road tests following manufacturer repair plans and quality standards.

Serve as first customer contact for collision repair customers: greet clients, create and maintain repair orders, schedule appointments, process insurance claims, coordinate with technicians, resolve inquiries, and follow up to ensure satisfaction.

Manage daily body shop production and quality for collision repair and refinish teams. Monitor vehicle progress, assign work, oversee technicians, enforce quality control, support scheduling/hiring, document procedures, and collaborate with CSR and shop management to meet targets.

Record and post daily financial transactions; manage accounts receivable/payable; reconcile bank statements; prepare payroll, expense reports, and financial statements; maintain records and support audits to ensure accurate accounting.