Teams at CSN Collision

Coordinate vehicle flow through the collision repair shop to minimize cycle time and bottlenecks. Schedule daily work, stage and prioritize vehicles, support repair planners on parts and readiness, drive continuous improvement using Lean principles, track KPIs (cycle time, WIP, touch time), perform operational audits, and foster cross-functional collaboration to maintain quality and efficiency.

Manage all aspects of a collision center including staff supervision, workflow and quality control, customer service, inventory and safety compliance, and financial performance to ensure efficient, high-quality autobody repairs.

Onboard and coach new CSN Licensee collision repair locations across Canada. Provide operational guidance, assess shop performance, implement workflows and SOPs, track KPIs, coordinate with internal teams, and support continuous improvement to meet insurer and CSN standards.