Jobs at Crypto.com

Own end-to-end verification-to-activation on Crypto.com Exchange: KYC approval, re-KYC, fiat and on-chain deposits/withdrawals, first-trade activation, and onboarding rewards. Drive multi-vendor IDV, payment rail integrations, fraud defenses, localisation, and AI-native workflows while balancing conversion, risk, and cost with cross-functional teams.

Own end-to-end discovery and onboarding for Exchange: optimize landing-to-sign-up conversion, run high-velocity A/B experiments, design onboarding and sign-up rewards, and modernize login/authentication (passkeys/biometrics) while partnering with Design, Engineering, Data, Security and Legal to instrument analytics, prevent fraud, and meet regional compliance requirements.

Own end-to-end verification-to-activation for Crypto.com Exchange: KYC approval, re-KYC, fiat and on-chain deposits/withdrawals, first-trade activation, and onboarding rewards. Drive multi-vendor IDV, payment rails, fraud mitigation, localisation, and AI-native product practices while partnering with Compliance, Risk, Engineering, and Operations to optimise conversion, risk, and cost.

Lead end-to-end product ownership of discovery, sign-up, onboarding rewards, and authentication for a global crypto exchange. Define behavioural analytics and event taxonomy, run high-velocity A/B tests, build funnel dashboards, design sign-up reward mechanics with fraud resistance, and modernize login toward passwordless/passkey solutions. Drive cross-functional execution with engineering, design, data, security, and marketing to measurably improve conversion and activation.

Lead go-to-market strategy and lifecycle initiatives for the Exchange product. Define positioning, user personas, and localized campaigns; manage feature launch execution across channels; run user research and competitive analysis; design lifecycle and retention programs; and measure performance using analytics tools to drive activation, trading volume, and long-term retention.

Lead MarTech for segmentation and personalization: manage CDP integrations, build audience segments, define tracking/event taxonomies, enable dynamic personalization, partner with Data/Growth/Product on experiments, dashboards, and lifecycle strategies to improve retention and LTV.

Lead MarTech for CRM: own CDP and integration roadmap, build audience segments, define tracking and APIs, enable personalization using SQL, LLMs, and templates, partner with Data, Growth, Product, and Engineering to run experimentation and measure lifecycle KPIs to improve retention, engagement, and LTV.

Lead growth strategy and go-to-market for the Exchange Advanced vertical. Define positioning, personas, and lifecycle journeys; design and execute integrated launch and retention campaigns across in-app, email, web, social and earned channels. Conduct user research, competitive benchmarking, and analytics to inform product and campaign prioritization. Partner with product, data, growth, and local teams to optimize onboarding, activation, trading volume and long-term retention using analytics tools.

Lead MarTech roadmap for CDP, engagement, analytics, experimentation and data pipelines. Configure CDP integrations, build audience segments, define tracking and event taxonomies, author API specs, enable dynamic personalization via templating/scripting, and partner with Data, Growth, Product, and Engineering to drive lifecycle, retention, and experimentation strategies.

Lead MarTech for segmentation and personalization: manage CDP integrations and data pipelines, analyze customer behavior, build audience segments, define tracking and event taxonomies, create retention dashboards using LLMs, write API specs, enable templated scripting for dynamic CRM content, and partner with Growth/Product/Engineering to set lifecycle strategies, tests, and KPIs.

Lead design and implementation of automated mobile and API test frameworks, integrate AI/LLM features (test generation, deduplication, log analysis), build CI/CD test pipelines, execute and troubleshoot automated tests, estimate efforts, triage defects, mentor junior QA engineers, and continuously improve QA processes and tooling.

Lead AI transformation initiatives by shipping AI products, managing cross-functional teams, and defining success metrics. Report to senior leadership on strategic direction.

The Senior Product Manager, AI Transformation will drive AI-powered product initiatives, including chatbots and intelligent automation, managing cross-functional teams and vendor relationships while reporting on AI transformation metrics.

Lead AI product initiatives, manage cross-functional teams, integrate AI technologies, define success metrics, and report on AI transformation effectiveness.

The Growth Hacker will lead growth strategies for Crypto.com's Exchange App, manage go-to-market initiatives, and enhance user engagement through analytics-driven marketing campaigns.

Lead and manage AI-powered product initiatives, collaborate with cross-functional teams, and report on transformation progress to senior leadership.

The Product Growth Hacker will create go-to-market strategies, launch campaigns, analyze user insights, and drive growth for the Exchange App.

The role involves developing growth strategies, executing marketing campaigns, analyzing market trends, and optimizing user engagement for the Exchange App.

Lead growth strategy and lifecycle initiatives for the Exchange App, collaborating with teams to enhance user engagement and drive global adoption through targeted marketing campaigns and data-driven insights.

The Product Growth Hacker will lead the go-to-market strategy and lifecycle initiatives for the Crypto.com Exchange App, driving global user growth and engagement through strategic marketing campaigns and collaboration with product and growth teams.