Jobs at Crisis Prevention Institute

Leads a new-business sales team responsible for net-new revenue growth across education and healthcare markets. Provides coaching, manages pipeline generation and forecasting, drives outbound sales execution, supports complex negotiations, and develops scalable sales processes. Partners cross-functionally to improve market penetration, customer experience, and sales performance while building a high-accountability, results-driven culture.

Provides timely, accurate customer and Certified Instructor support through telephone and email. Resolves inquiries, processes event registrations and product orders, handles credit card payments, makes outbound calls, generates renewal and certification leads, and maintains strong first-contact resolution. Uses CRM, Great Plains, and knowledge management systems while following CPI policies and PCI compliance standards. The role requires excellent communication, problem-solving, organization, attendance, and collaboration skills.

The Small Business Account Executive drives full-cycle sales for small businesses, managing leads, presenting solutions, and ensuring revenue growth through targeted strategies.

Lead commercialization for CPI's product portfolio: define positioning, pricing, go‑to‑market strategy, launches, sales enablement, and cross‑functional alignment to drive adoption, retention, and revenue growth.

The Strategic Account Executive II drives growth by expanding CPI's training programs through strategic sales initiatives, targeted engagement, and consultative selling in education and healthcare markets.

The Enterprise Sales Executive sells CPI training programs to large educational organizations, managing the sales process from prospecting to contract execution while retaining existing customers.

The Enterprise Sales Executive is tasked with selling CPI training programs to large healthcare organizations, managing the sales process, developing new business, and driving successful sales conversions while fostering client relationships.

The Enterprise Sales Executive sells CPI training programs to large educational organizations, manages sales processes, and develops new business while retaining existing clients.

Design, develop, and maintain automated integration, end-to-end, performance, and load tests. Integrate automated acceptance tests into CI/CD pipelines, collaborate with DevOps/Development/QA, author and debug automation code, validate APIs and web services, monitor test health, evaluate technologies, and estimate and document testing efforts.

Lead revenue operations across sales, marketing, and customer operations by building systems, forecasts, dashboards, CRM standards, process improvements, territory and capacity planning, incentive programs, and mentoring team members to improve revenue predictability and operational rigor.

Provide fast, accurate phone and email support to customers and Certified Instructors, process registrations and orders (including credit cards), use CRM/Great Plains/KMS, generate leads for instructor certification, and suggest improvements to enhance customer experience and operational efficiency.