Jobs at Crisis Prevention Institute

The Accounting Manager supervises daily transactional accounting operations, oversees accounts receivable, payables, payroll, and prepares financial reports while ensuring compliance with GAAP.

The Strategic Account Executive II drives sales growth for CPI's training programs in education and healthcare by establishing executive partnerships, managing complex sales cycles, and delivering tailored solutions, while ensuring seamless customer experiences and aligning with organizational objectives.

The Strategic Account Executive II drives growth by expanding CPI's training programs through strategic sales initiatives, targeted engagement, and consultative selling in education and healthcare markets.

Respond to customer inquiries via phone and email, resolve issues, process registrations and credit card orders, place outbound calls, generate leads for instructor certification, and use CRM, Great Plains, and KMS to maintain high first-contact resolution.

The Enterprise Sales Executive sells CPI training programs to large educational organizations, managing the sales process from prospecting to contract execution while retaining existing customers.

Lead development of cloud-native, microservices-based systems: design, build, test, deploy, and maintain APIs and event-driven services on Azure; own CI/CD and IaC; integrate AI/LLM capabilities; ensure observability, resilience, and high reliability; mentor engineers and participate in on-call and incident response.

The Enterprise Sales Executive sells CPI training programs to large educational organizations, manages sales processes, and develops new business while retaining existing clients.

The Enterprise Sales Executive is tasked with selling CPI training programs to large healthcare organizations, managing the sales process, developing new business, and driving successful sales conversions while fostering client relationships.

The Technology Ops System Administrator ensures the reliable and secure operation of CPI's systems and serves as a senior escalation point within a team, focusing on automation, troubleshooting, and user support.

Deliver fast, accurate pre- and post-certification customer support via phone and email. Process event registrations and product orders (including credit card payments), use CRM/Great Plains/KMS, resolve issues on first contact, place outbound calls, generate instructor leads, and suggest improvements to enhance customer experience and operational efficiency.

Lead and develop a Small Business sales team to drive SMB revenue and pipeline. Build and scale outbound prospecting, optimize lead management with Marketing and RevOps, conduct coaching and performance reviews, manage forecasting and reporting, and collaborate cross-functionally to remove obstacles and accelerate sales outcomes.

The Customer Support Representative provides customer service via phone and email, resolving inquiries, processing registrations, and generating leads while ensuring excellent customer experiences.

The Small Business Account Executive drives full-cycle sales for small businesses, managing leads, presenting solutions, and ensuring revenue growth through targeted strategies.

The Accounts Receivable Specialist manages collections, resolves payment issues, communicates with customers, and maintains documentation to support cash flow objectives.