Jobs at Crisis Prevention Institute

Leads enterprise AI platforms, governance, responsible adoption, and digital enablement. Owns AI governance processes, platform administration, integrations, licensing, security controls, vendor performance, and financial management. Builds AI literacy and technology adoption programs, develops champion networks, supports change management, and partners with business teams to improve workflows using existing tools. Measures usage, costs, adoption, employee capability, and business outcomes while coordinating with Technology, Security, Legal, HR, Finance, and Data stakeholders.

Build and operate full-stack features for CPI’s cloud-native learning platform. Develop C#/.NET microservices, event-driven services, Azure integrations, SQL data models, and React components. Own features from design through production, including testing, deployment, monitoring, incident response, and continuous improvement. Collaborate with product and design partners, practice secure and accessible engineering, use AI-assisted development tools, mentor engineers, and contribute to technical experiments and agile delivery.

Lead a backend-focused software engineering squad building C#/.NET microservices for CPI’s Azure-based learning platform. Own technical direction, architecture, delivery, service reliability, incident response, observability, secure coding, and continuous improvement. Remain hands-on with backend development while contributing to React features, mentor engineers, lead design and code reviews, and promote AI-assisted development. Partner with product and engineering leadership to deliver scalable, maintainable services through frequent, low-risk deployments.

Lead end-to-end talent acquisition, including sourcing, candidate assessment, stakeholder partnership, interview coordination, offer support, recruiting analytics, and process improvement. The role develops sourcing strategies and talent pipelines, advises hiring managers using labor-market and compensation data, ensures candidate engagement, maintains accurate ATS records, and supports HR policies and continuous improvement initiatives.

Manages a high-volume portfolio of mid-market customers throughout onboarding, adoption, renewals, and expansion. Builds stakeholder relationships, maintains account plans, monitors account health, identifies risks, forecasts renewals, qualifies expansion opportunities, manages escalations, and collaborates cross-functionally to improve customer outcomes and retention. The role uses repeatable engagement processes, digital communication, and CRM documentation to achieve portfolio coverage, renewal, and growth targets.

The Sales Development Representative generates new business pipeline through outbound prospecting, account research, stakeholder identification, personalized multi-channel outreach, lead qualification, and appointment setting for sales executives. The role maintains accurate CRM and sales-engagement records, collaborates with sales and marketing teams, and contributes to pipeline and revenue goals through consistent prospect engagement and effective handoffs.

Owns expansion revenue across existing customer accounts by identifying whitespace, prospecting stakeholders, conducting consultative discovery, presenting solutions, and closing opportunities. The role manages the full sales cycle, develops account growth plans, maintains pipeline and forecast accuracy in the CRM, and partners with Account Managers, Marketing, and internal teams to achieve quota and increase customer adoption.

Owns revenue growth for CPI’s Small Business segment by converting BDR-generated appointments and proactively prospecting assigned accounts. Conducts consultative discovery, recommends solutions, manages opportunities through proposal and negotiation, closes sales, and maintains accurate pipelines and forecasts. Builds stakeholder relationships, manages high-volume customer interactions, collaborates with BDRs, and achieves quota and revenue targets.

Leads a new-business sales team responsible for net-new revenue growth across education and healthcare markets. Provides coaching, manages pipeline generation and forecasting, drives outbound sales execution, supports complex negotiations, and develops scalable sales processes. Partners cross-functionally to improve market penetration, customer experience, and sales performance while building a high-accountability, results-driven culture.

The Strategic Account Executive II drives growth by expanding CPI's training programs through strategic sales initiatives, targeted engagement, and consultative selling in education and healthcare markets.

The Enterprise Sales Executive is tasked with selling CPI training programs to large healthcare organizations, managing the sales process, developing new business, and driving successful sales conversions while fostering client relationships.

Lead revenue operations across sales, marketing, and customer operations by building systems, forecasts, dashboards, CRM standards, process improvements, territory and capacity planning, incentive programs, and mentoring team members to improve revenue predictability and operational rigor.

Provide fast, accurate phone and email support to customers and Certified Instructors, process registrations and orders (including credit cards), use CRM/Great Plains/KMS, generate leads for instructor certification, and suggest improvements to enhance customer experience and operational efficiency.