Jobs at Cracker Barrel

Manage and improve Workday HR business processes supporting HCM areas including payroll, compensation, performance management, and benefits. Partner with HR Business Partners and Centers of Excellence, oversee Workday initiatives, configure organizational and master data, test and implement business process changes, and manage cross-functional teams and vendors. Analyze HR workflows, align technology with strategic goals, provide consultation and customer service, and support training and process improvement.

Develops and maintains dbt models in Snowflake, transforms source data into governed analytical datasets, and designs dimensional data models. Builds Gold-layer data products supporting Power BI, reporting, analytics, and approved AI use cases. Implements data quality tests, documentation, lineage, source control, CI/CD, and production monitoring. Partners with business stakeholders, analysts, and Data Engineering to define metrics, troubleshoot data issues, validate releases, and support certified semantic datasets.

Coordinates alcohol licensing compliance activities, including calendars, monthly tasks, regulatory inquiries, license and permit data, deadlines, invoices, payments, annual reports, and compliance software implementation. Provides administrative support to the compliance team and communicates with municipalities and field personnel.

Tracks financial metrics, performs ad hoc analyses, supports forecasting, and evaluates business initiatives through structured testing. Partners with Menu Strategy, Off-Premise, and Operations teams, communicates insights to technical and non-technical audiences, and provides analysis to support business planning and decision-making.

Provides technical support to store and remote users by troubleshooting hardware, software, POS, ordering, payroll, payment, and gift card systems. Delivers customer service, researches issues, escalates problems, shares technical knowledge, supports team training, and assists with information services projects.

Leads sourcing strategy, supplier relationship management, contract negotiation, commodity market analysis, cost forecasting, and hedging strategies. Owns category supply continuity, supplier performance, and commercial terms while partnering with Demand Planning, Culinary, Quality Assurance, Menu Strategy, and Finance. Drives cost, quality, service, risk mitigation, and supply chain improvement initiatives in a fast-paced environment.

Develops and reviews brand-aligned marketing copy across channels, supports creative concepts and production, represents the brand at photo shoots, and ensures guest-facing materials meet quality and messaging standards. Collaborates with marketing leads, designers, photographers, agencies, vendors, and internal clients while managing multiple creative projects and deadlines.

Investigates wage-and-hour complaints, employment law concerns, discrimination and retaliation charges, attorney demand letters, and sensitive compliance matters. Audits payroll and timekeeping records, monitors state labor requirements, drafts investigation and agency responses, supports litigation and mediation, develops manager training, and recommends practical remediation. Collaborates with legal and cross-functional teams while maintaining current knowledge of employment regulations.

Manage Cracker Barrel’s social content strategy, production workflows, editorial calendar, creative feedback, content capture, influencer coordination, and brand initiatives. Lead community engagement, monitor sentiment and trends, moderate direct messages, guide sensitive guest-relations responses, and flag potential social or public-relations crises. Coordinate internal, agency, creator, store, and event partners to develop social-first content aligned with brand standards and business goals.

Analyzes data management needs, configures application changes, determines testing requirements, and coordinates controlled implementations. Documents and communicates system updates, validates releases, supports Sarbanes-Oxley and PCI compliance, trains stakeholders, provides tier-three store support, and researches application issues. Serves as an IT system expert while partnering with project teams, development, testing, operations, and business departments.

Performs pricing and financial planning analysis, including competitive pricing gaps, store tiering, price architecture, and elasticity measurements. Builds and maintains reports for senior management, models and analyzes data using financial systems, supports budgeting and forecasting, and recommends value-creating strategies. Coordinates with Menu Strategy and Marketing, provides project leadership, and completes ad hoc financial and operational analyses.

Coordinates inbound logistics, routing, wave creation, freight movement, import shipments, carrier performance, and distribution-center processes. Analyzes freight volumes, routes, costs, and operational trends to recommend supply chain improvements. Supports freight invoice accuracy, claims, carrier follow-up, dedicated fleet forecasting, and logistics program enhancements across restaurant and retail operations.

Creates and analyzes reports covering retail inventory, supply chain, sales, and labor. Evaluates Retek data and future business needs, delivers monthly reporting packages to senior retail leaders, prepares ad hoc analyses and recommendations, and calculates quarterly store and district manager bonuses while coordinating payment information with Payroll and Accounting.

Partners with the VP of Finance and CFO on strategy, annual planning, budgeting, KPI development, executive reporting, and financial analysis. Owns consolidated budgeting, analyzes variances, provides insights on financial results, coordinates communication across stakeholders, and supports finance team development and culture.

Develop and maintain scalable Android applications for Cracker Barrel. Responsibilities include designing features, integrating APIs, collaborating with UX, product, business, and QA teams, writing automated tests, maintaining CI/CD and code quality, and monitoring app performance, crashes, security, and user feedback. The role requires Kotlin and Java expertise, Android SDK and Jetpack experience, knowledge of MVVM and Clean Architecture, RESTful API integration, Git workflows, and strong debugging and collaboration skills.

Supports daily ecommerce platform operations, site updates, promotions, content changes, issue resolution, reporting, dashboard development, and business analysis. Identifies trends and improvement opportunities while collaborating with internal teams and external partners. Maintains product information and digital content, documents processes and requirements, participates in testing and implementation, and recommends changes to improve customer experience, operational efficiency, and business performance.

Develop and maintain communication platforms and tools for field operations. Coordinate outbound communications, edit messages for clarity and accuracy, advise teams on communication methods, manage communication schedules, update operations policies, respond to field inquiries, and support project communication plans. The role also identifies process improvements and collaborates cross-functionally to ensure timely communication and effective implementation of operational initiatives.

Lead digital commerce and marketplace growth by developing strategy, managing digital merchandising and content, monitoring KPIs, and improving customer experience. Analyze sales, profitability, inventory, and operational performance while driving cross-functional initiatives and process improvements. Lead and coach team members, communicate priorities and results, and collaborate with marketing, vendors, and business stakeholders. The role requires occasional travel and may involve support outside standard business hours during major launches or critical events.

Administers and supports Salesforce by gathering requirements, configuring objects, workflows, reports, dashboards, automations, profiles, and sandboxes. Supports integrations, data exchange, testing, data quality, cleanup, troubleshooting, and maintenance. Provides end-user support and training while monitoring user adoption and translating business needs into Salesforce solutions.