Jobs at Cracker Barrel

Investigates workers compensation claims, evaluates medical and job information for return-to-work decisions, reviews settlements, directs third-party administrators, supports injured employees, approves claims-related vendors, and completes OSHA and state workers compensation requirements.

Leads enterprise strategic sourcing for animal protein categories, including category strategy, supplier relationships, negotiations, commodity risk management, cost optimization, supply continuity, and food safety. Analyzes protein markets, production economics, capacity, yields, and pricing to guide sourcing decisions. Partners with culinary, quality, planning, operations, distribution, finance, and legal teams while managing supplier performance, business continuity, and enterprise initiatives.

Conducts employee relations investigations, advises management on employment policies and legal compliance, provides guidance on personnel decisions, delivers employment law training, and collaborates with HR and business leaders to resolve workplace issues. The role documents claims, supports legal discovery and hearings, recommends disciplinary actions, drafts policy materials, and promotes consistent application of company procedures.

Manage and improve Workday HR business processes supporting HCM areas including payroll, compensation, performance management, and benefits. Partner with HR Business Partners and Centers of Excellence, oversee Workday initiatives, configure organizational and master data, test and implement business process changes, and manage cross-functional teams and vendors. Analyze HR workflows, align technology with strategic goals, provide consultation and customer service, and support training and process improvement.

Develops and maintains dbt models in Snowflake, transforms source data into governed analytical datasets, and designs dimensional data models. Builds Gold-layer data products supporting Power BI, reporting, analytics, and approved AI use cases. Implements data quality tests, documentation, lineage, source control, CI/CD, and production monitoring. Partners with business stakeholders, analysts, and Data Engineering to define metrics, troubleshoot data issues, validate releases, and support certified semantic datasets.

Coordinates alcohol licensing compliance activities, including calendars, monthly tasks, regulatory inquiries, license and permit data, deadlines, invoices, payments, annual reports, and compliance software implementation. Provides administrative support to the compliance team and communicates with municipalities and field personnel.

Tracks financial metrics, performs ad hoc analyses, supports forecasting, and evaluates business initiatives through structured testing. Partners with Menu Strategy, Off-Premise, and Operations teams, communicates insights to technical and non-technical audiences, and provides analysis to support business planning and decision-making.

Develops and reviews brand-aligned marketing copy across channels, supports creative concepts and production, represents the brand at photo shoots, and ensures guest-facing materials meet quality and messaging standards. Collaborates with marketing leads, designers, photographers, agencies, vendors, and internal clients while managing multiple creative projects and deadlines.

Manage Cracker Barrel’s social content strategy, production workflows, editorial calendar, creative feedback, content capture, influencer coordination, and brand initiatives. Lead community engagement, monitor sentiment and trends, moderate direct messages, guide sensitive guest-relations responses, and flag potential social or public-relations crises. Coordinate internal, agency, creator, store, and event partners to develop social-first content aligned with brand standards and business goals.

Analyzes data management needs, configures application changes, determines testing requirements, and coordinates controlled implementations. Documents and communicates system updates, validates releases, supports Sarbanes-Oxley and PCI compliance, trains stakeholders, provides tier-three store support, and researches application issues. Serves as an IT system expert while partnering with project teams, development, testing, operations, and business departments.

Coordinates inbound logistics, routing, wave creation, freight movement, import shipments, carrier performance, and distribution-center processes. Analyzes freight volumes, routes, costs, and operational trends to recommend supply chain improvements. Supports freight invoice accuracy, claims, carrier follow-up, dedicated fleet forecasting, and logistics program enhancements across restaurant and retail operations.

Creates and analyzes reports covering retail inventory, supply chain, sales, and labor. Evaluates Retek data and future business needs, delivers monthly reporting packages to senior retail leaders, prepares ad hoc analyses and recommendations, and calculates quarterly store and district manager bonuses while coordinating payment information with Payroll and Accounting.

Supports daily ecommerce platform operations, site updates, promotions, content changes, issue resolution, reporting, dashboard development, and business analysis. Identifies trends and improvement opportunities while collaborating with internal teams and external partners. Maintains product information and digital content, documents processes and requirements, participates in testing and implementation, and recommends changes to improve customer experience, operational efficiency, and business performance.

Develop and maintain communication platforms and tools for field operations. Coordinate outbound communications, edit messages for clarity and accuracy, advise teams on communication methods, manage communication schedules, update operations policies, respond to field inquiries, and support project communication plans. The role also identifies process improvements and collaborates cross-functionally to ensure timely communication and effective implementation of operational initiatives.

Lead digital commerce and marketplace growth by developing strategy, managing digital merchandising and content, monitoring KPIs, and improving customer experience. Analyze sales, profitability, inventory, and operational performance while driving cross-functional initiatives and process improvements. Lead and coach team members, communicate priorities and results, and collaborate with marketing, vendors, and business stakeholders. The role requires occasional travel and may involve support outside standard business hours during major launches or critical events.

Administers and supports Salesforce by gathering requirements, configuring objects, workflows, reports, dashboards, automations, profiles, and sandboxes. Supports integrations, data exchange, testing, data quality, cleanup, troubleshooting, and maintenance. Provides end-user support and training while monitoring user adoption and translating business needs into Salesforce solutions.