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Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Manages and grows an assigned portfolio of automotive dealer accounts through consultative, solutions-based field sales. Builds client relationships, sells Cox Automotive and Inventory Solutions offerings, identifies cross-selling opportunities, collaborates with internal teams, and uses Salesforce to manage sales activity and accounts. The role requires approximately 80% travel to client locations and auction sites, with compensation tied partly to sales quotas and commissions.
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provides first-line HR service center support to employees through phone, email, chat, and SMS. Creates and manages ServiceNow cases, resolves HR, payroll, benefits, and leave inquiries, troubleshoots system issues, escalates complex matters, and follows up through resolution. The role requires accurate documentation, regulatory awareness, data privacy compliance, SLA performance, and effective use of HR systems, contact-center technology, and AI tools.
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Provides first-level HR service center support through phone, email, chat, and SMS. Handles and documents employee inquiries involving HR, payroll, benefits, and leave; researches solutions, resolves issues, escalates complex cases, and follows up through closure. Uses ServiceNow, Bomgar, AI tools, and other HR systems while protecting confidential information, meeting service-level and quality standards, and supporting employees across multiple time zones.
