Jobs at Cook Systems

Supports HR programs, employee lifecycle transactions, benefits administration, employment verification, background checks, drug screening, document control, and HR reporting. Provides policy information to employees and managers, maintains confidential records, monitors new-hire training and compliance courses, tracks licensing results, and coordinates vendor-led instruction sessions and class updates.

Develops and manages web content and digital campaigns, including content strategy, UX, information architecture, SEO, AEO, personalization, testing, and performance optimization. Uses analytics to drive insights and improves digital experiences for audience segments. Collaborates with design, stakeholders, and cross-functional teams; manages CMS content; ensures accuracy, brand consistency, AP style adherence, and effective messaging. The role also supports project planning, research, proofreading, reporting, and final web publishing.

Supports IT governance, risk management, and disaster recovery programs across SaaS and on-premises environments. Collaborates with product owners, architects, and engineering teams to implement and improve processes, gather requirements, maintain documentation, develop actionable plans, and conduct tabletop exercises. The role also educates teams on governance objectives, identifies program enhancements, and resolves procedural or operational issues.

Manage projects from definition through implementation, ensuring scope, cost, schedule, and quality objectives are met. Develop project plans, track milestones, coordinate stakeholders, direct project resources, manage change, and prepare documentation, status reports, and budgets. The role requires strong communication, leadership, analytical, negotiation, and decision-making skills, along with proficiency in MS Project, Visio, Excel, and Word. PMP, Six Sigma certification, and second-line risk management experience are required.

Develop and maintain high-traffic customer-facing web applications using React, Node.js, Next.js, JavaScript, and Sitecore CMS. Collaborate on architecture, participate in Scrum ceremonies and code reviews, write unit tests, troubleshoot production issues, and lead scalability, performance, and continuous improvement initiatives.

Designs and delivers enterprise full-stack applications across front-end, back-end, API, integration, and data workflows. Builds hybrid cloud solutions connecting on-premises platforms with cloud services, develops event-driven and CI/CD-enabled architectures, and engineers large-scale messaging systems. Partners with application teams to modernize integrations, improve interoperability, create reusable capabilities, document technical patterns, resolve challenges, and evaluate emerging technologies for enterprise modernization.

The Data Architect defines enterprise data architecture strategy, standards, and best practices. Responsibilities include designing data platforms, warehouses, models, pipelines, BI and analytics solutions; evaluating database, cloud, big data, and BI technologies; promoting governance and trusted data; partnering with stakeholders and technical teams; identifying improvements; and mentoring teams and business users.

Lead complex ServiceNow implementations across ITSM, ITOM, CMDB, integrations, workflows, architecture, development, deployment, and production support. Translate business requirements into secure, scalable solutions; provide hands-on technical leadership; mentor developers; guide platform governance and modernization; and collaborate with cross-functional enterprise stakeholders. The role also supports automation, release management, platform stability, and continuous improvement.

Oversee the full systems development life cycle for projects and programs, directing technical and business resources from inception through customer acceptance. Establish project management methodologies, quality plans, and delivery processes; resolve scheduling and vendor issues; collaborate with business leaders; and provide strategic direction to IT functions. Lead cross-functional teams, influence senior stakeholders, mentor staff, and report to CIO or CTO leadership.

Provides strategic, operational, and technical leadership for the WIC Information Technology team and WiSE/EBT data system. Oversees systems development lifecycles, architecture, requirements, testing, cybersecurity, compliance, technology roadmaps, vendors, budgets, and service performance. Coordinates technical staff and cross-functional stakeholders while ensuring system availability, security, privacy, regulatory compliance, and operational effectiveness.

Implement business requirements, configure and customize Guidewire ClaimCenter, develop integrations, and deliver Guidewire Cloud solutions. The role requires supporting APIs and cloud architecture using AWS Well-Architected Framework principles, including security, resiliency, performance, operational excellence, and idempotent design. The architect will collaborate with cross-functional teams to deliver high-quality policy lifecycle management solutions.

Lead Guidewire ClaimCenter development by implementing business requirements, configuring and customizing solutions, and supporting integrations. Deliver Guidewire Cloud solutions using multi-tenant capabilities such as Integration Gateway, Autopilot, and App Events. Develop secure, resilient, performant APIs with idempotent principles and apply AWS Well-Architected Framework practices. Collaborate with cross-functional teams to deliver high-quality insurance policy lifecycle solutions.

Configure and customize Guidewire PolicyCenter using Gosu, PCF, and Product Model. Develop policy lifecycle functions, coverages, business rules, validations, workflows, and underwriting rules. Support SOAP and REST integrations, testing, defect resolution, code reviews, and production support while collaborating with business, QA, and architecture teams.

Develops and implements knowledge-management infrastructure, processes, architecture, and standards to capture, organize, share, and use organizational knowledge. Models information sources and flows, defines operational delivery and security frameworks, collaborates with IT and business stakeholders, supports complex technical decisions, and mentors junior staff. The role requires expertise in process and data modeling, IT planning, document management, databases, data warehouses, data mining, and web or systems development.

Support users with business intelligence and OLAP tools for database queries, data extraction, and report generation. Review and optimize queries, help design and document systems, monitor and upgrade enterprise reporting tools, ensure front-end interoperability and security, and maintain metadata and production systems.